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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.03/5
Featured Review


Verified
5/5

2018-08-01

Great experience with AppliancePartsPros

"Best price, delivery was prompt, product was perfect! I was a little nervous that the part might not fit because it had a different part number on every website. But, it was exactly what I needed and so easy to install. Literally took less than 1 minute to take the old out and pop the new in. This was broken for over a year because I was worried that it would be a hassle getting a new part. No hassle at all! So simple."

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Verified
5/5

2018-08-01

GE Appliance legs

"They fit perfectly and delivery was fast."

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Verified
5/5

2018-08-01

Gas range electric repair

"I ordered a part for my stove, a switch membrane. It came fast and was in perfect conditions. No complaints at all. Would definitely buy here again."

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Verified
5/5

2018-07-31

Delivered next day as promised!

"
The right part, and it fit.
"


Verified
5/5

2018-07-31

superb service

"Ordered 2 products and received as ordered.
Thank you
"


Verified
5/5

2018-07-31

Fast and Accurate

"Parts came very fast and was as ordered, excellent. "


Verified
4/5

2018-07-31

Good part...a little slow

"Paid extra for speedy delivery, said it would be here on 7/15 arrived 7/27. Wish I would not have paid for faster delivery, wsted an extra $3 on a $13 part."

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Verified
5/5

2018-07-31

Water on floor in front of Refrigerator was just a worn out Timer.

"We were concerned about an occasional small puddle about a foot in front of the refrigerator. Looking on line found a video detailing how to unclog a drain line and it appeared to be difficult, time consuming and possibly could end up being without the refrigerator for awhile or having to buy a new one. I decided to put in the Make & Model Number and AppliancePartsPros site suggested that the most probable cause was the Defrost Timer. The repair video was clear and helpful. It took us about 35 minutes to clear off one shelf and for me to take out the assembly and old timer, replace it, reattach the assembly. My wife had cleaned off the shelf while I was doing the repair and I plugged in the refrigerator and we replaced the food we had taken off. We were somewhat worried because it took some time before the refrigerator sounded like it was running again - it did and so far everything is back to normal - except we haven't experienced the puddle."


Verified
5/5

2018-07-31

Freezer Door Handle Purchase

"Received my Freezer Door Handle on time and in excellent condition. Handle was an exact duplicate of my broken one , fit perfect on the door and was much cheaper than the one for sale on the Whirlpool Web Site.
I'm very please with my purchase.
"

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Verified
5/5

2018-07-31

Samsung Dryer overheating

"Cloths dryer was overheating, Took it apart, replaced the complete heating element & control board. prices were reasonable for parts, Quick delivery of parts. I may have just got buy with replacing the control board but while I had it apart I wen t ahead & replaced the complete heating element. Dryer is working like it should now.
Wife is happy, that make everyone happy !!!!!!!!!!!!!!!
"


Verified
5/5

2018-07-31

So far, so good

"Quick service. Good packaging. Love the website and the videos."


Verified
2/5

2018-07-16

No show

"Not delivered as of 7/15/18

Now delivered. Fits as advertised
"

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Rep reply posted 2018-07-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. It looks like you chose our Economy shipping option, which does arrive within 3 - 6 business days. Per your tracking information, it looks like your order has delivered. If you have any other concerns, please don't hesitate to contact us. Customer service is our priority.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-31

Perfect!

"Website information and tutorial video made it easy."

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Verified
5/5

2018-07-31

The best

"Not the first time I've used them for appliance repair and definitely not the last."

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Verified
5/5

2018-07-31

Great and easy site to use.

"Accidentally ordered 2 parts talk to customer service and they were a great help and made sure I was getting the right part. Great service
"


Rep reply posted 2018-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T
Customer Correspondence Team”