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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.04/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2018-05-11

As good as their word

"Parts in stock. Sent the same day Fair price. Nice people"


Rep reply posted 2018-05-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
3/5

2018-05-11

Don't bother with the 2 day delivery

"Pros: The parts were perfect; The video explaining how to repair the dryer was excellent
Cons: I paid the extra $$ for 2 day delivery; ordered on Friday morning & did not receive the part until late Tuesday afternoon. Apparently Saturday is not considered a 'business' day.
"


Rep reply posted 2018-05-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. It looks like you chose our Standard shipping option, which is guaranteed to arrive within 2 - 5 business days. Saturday and Sunday are not considered business days. Per your tracking information, your order shipped on 5/4 and did arrive on 5/8. When customers need their parts in a hurry, we recommend they choose our Two Day or Next Day shipping options, when available for their locations. Now that you have your parts, please let us know if you need any help or technical advice in installing them. Customer satisfaction is our priority.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-11

The right part, Fast!!!!

"Part shipped fast, arrive in great shape. When we realized our customer did not need the part after all, returning the part was a breeze. Thank You"

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Rep reply posted 2018-05-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-11

Great service

"Easy to find the part, easy to order the part, prompt shipping. "

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Rep reply posted 2018-05-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-11

Fast Delivery

"The delivery was fast. I also really like the installation videos that the website provides showing how to install the item."


Rep reply posted 2018-05-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-10

Great experience!

"Website very user friendly. Gloria was excellent help when I called to check on my order. Received my parts in excellent condition and exactly when promised. I recommended ApplianceParts to several people already!"


Rep reply posted 2018-05-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-10

Good Price, Fast Delivery

"Good Price, Fast Delivery"

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Rep reply posted 2018-05-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing. We enjoy hearing from our customers.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-10

Yay!

"I got the part AND it came with screws! I'm glad I chose this company to order from. The cost was decent, too."


Rep reply posted 2018-05-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your detailed feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-10

easy job

"Parts arrived in 2 days and installation could not have been easier."


Rep reply posted 2018-05-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to fill out the survey and for giving us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-10

Efficient and accurate.

"Was able to identify the parts I needed. Ordering process was quick and simple. Parts arrived quickly and as described. Good prices. Very satisfied. "


Rep reply posted 2018-05-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-10

Washer pump

"I’ve replaced four parts including the washer pump and everything was a direct fit. Videos were very accurate and my washing machine is working great again. Highly recommend. "


Rep reply posted 2018-05-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. We're so glad that you found our repair videos helpful!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-09

Property Manager

"I was happy the items came early so that we could install them before the new resident could move-in on time. "


Rep reply posted 2018-05-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-09

Right Part, On time

"Got the right part in good time"

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Rep reply posted 2018-05-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-09

very good

"Thankful that you have such a variety of items!!"

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Rep reply posted 2018-05-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-09

Stellar customer service

"Unbeatable customer service, searingly fast turn around time & delivery. Parts precisely as described."

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Rep reply posted 2018-05-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T
Customer Correspondence Team”