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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.04/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2018-05-09

Brent B

"Parts on time and correct. Video for installation was spot on"


Rep reply posted 2018-05-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
4/5

2018-05-09

very good

"speedy arrival and easy install love the service"


Rep reply posted 2018-05-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us. Let us know what we could do next time to earn a 5 star review!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-08

DIY'er

"All you need is a model number from your appliance and AppliancepartsPro shows you every part available for that item. You pick it out and it shows up the next day . Easy and fast. Also, genuine brand parts. Great experience! "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2018-05-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
4/5

2018-05-08

Quick service

"Quick service sent a small part by mail not UPS -so it gets put in the mailbox not on the porch."


Rep reply posted 2018-05-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-08

Easy ordering, fast delivery of right part!

"Perfect for the DIY person - very pleased"


Rep reply posted 2018-05-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-07

Better than Factory Part

"Easy to shop, arrived on time and was better quality than the original part I was replacing."


Rep reply posted 2018-05-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-07

Correct part delivered on time.

"Very pleased with ease of ordering. Delivered as promised. Would use their service again if needed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2018-05-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-07

ignitors

"parts came in quick and safely"


Rep reply posted 2018-05-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-07

Parts and delivery were perfect

"Fridge water valve and ice cube maker replacement parts were perfect and came next day. "


Rep reply posted 2018-05-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-07

drip pans

"ordered 2 days shipped call it service
"


Rep reply posted 2018-05-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-07

ordering parts on line

"Very easy, delivery on time!
"


Rep reply posted 2018-05-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-07

Excellent!

"Easy and quick. Online instruction were very helpful."


Rep reply posted 2018-05-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing. We enjoy hearing from our customers.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-06

Water Valve Inlet Assembly

"The instruction video on the web site was extremely helpful. It showed me, first of all, this was a relatively easy repair. No special tools required and saved me from calling a repair person and paying a service call. Complete job took me about 30 minutes. This was on a Kenmore Washer Model: 11029422801
Repair videos are lifesavers!
"


Rep reply posted 2018-05-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-06

One stop for DIYers

"I had a torn door gasket and broken door balance. I entered the model number of my dishwasher. I found exactly what parts I needed by viewing the diagrams provided. How-to videos were linked from the parts list. They showed me how to take apart the dishwasher and how to install the parts. The parts I ordered showed up in a couple of days and with the video's help, the repair work was simple. The combination of seeing the parts construction and the videos gave me the confidence to tackle this project by myself. Thanks"


Rep reply posted 2018-05-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-06

EXCELLENT

"Ordered, delivered, great"


Rep reply posted 2018-05-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your detailed feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T
Customer Correspondence Team”