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Product & services pricing
4.06/5
Chance of future purchase:
4.36/5
Shipping & packaging:
4.33/5
Customer service:
4.16/5
Return/Replacement policy:
4.13/5
Featured Review


Verified
5/5

2023-11-16

Parts

"Great working with all the folks at AppliancePartsPros!"

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Rep reply posted 2023-11-16
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are glad you liked our services. Thank you for completing the feedback form.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-11-16

Fast delivery

"Received my product faster than expected. Very pleased. Also, parts are easy to find on website."


Rep reply posted 2023-11-16
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We look forward to helping you with any future appliance repair needs you may have. We appreciate your feedback. Thanks for letting us know.

Kind Regards,
Brent
Customer Correspondence Team


Verified
5/5

2023-11-16

Washer Leak Repaired

"Part (water inlet valve) was delivered quick (within two days), an exact fit. Video extremely helpful in making this an easy 10-minute repair."

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Rep reply posted 2023-11-16
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are glad you liked our services. Thank you for taking the time to let us know how we did.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-11-15

Door handle for a dryer

"Not only did they make me return the ones that I mistakenly ordered but they ordered the right one for me. Thank you very much."

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Rep reply posted 2023-11-15
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,
Thank you for taking the time to share your experience. We are happy everything worked out.
Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2023-11-15

"The customer support was as good as could be allowing me to quickly find the parts I needed to repair my fridge."

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Rep reply posted 2023-11-15
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,
Thank you for taking the time to let us know how we did. We are happy you chose us to help you fix your appliance.
Kind Regards,
Dixie”


Verified
5/5

2023-11-14

Two Successful Repairs

" 2nd order to keep my kitchenaid mixer going. Runs like brand new. No complaints and shipping was fast. "

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Rep reply posted 2023-11-14
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to share your experience. We appreciate your repeat business!
Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2023-11-14

Very Helpful

"The videos make it easier to perform work.
Order part on Monday and received it the next day ( regular UPS )
"

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Rep reply posted 2023-11-14
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.
Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2023-11-14

Effective parts ordering and delivery!

"Ordered parts were an updated replacement for the OEM failed part. Specific part identification was easy as well as ordering. Part arrived well packaged and in the expected delivery window."

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Rep reply posted 2023-11-14
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to share your experience. We are happy everything worked out .Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2023-11-14

Whirlpool parts

"Exactly the part I was looking for. Thanks."

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Rep reply posted 2023-11-14
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to share your experience. We appreciate your review. Kind Regards,
Kayla
Customer Correspondence Team


Verified
1/5

2023-11-14

wrong part - did not look anything like the ORIGINAL -

" would not work. Need Refund.
Arrived quickly though.
"

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Rep reply posted 2023-11-14
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

We are sorry to hear you experienced an issue with your order. It does show the part ordered was a universal gasket which means it is not model-specific but designed to fit most appliances. In order to locate and provide the correct part we do have a search engine on our site in which you can provide the model number of your appliance and it should pull up the correct parts list as well as a customer service contact information. If you need assistance in help setting up a return or locating the correct part please reach out to us at 877-477-7278. We are open Monday- Saturday 7 am-8 pm Eastern Standard Time. Kind Regards,
Kayla
Customer Correspondence Team”


Verified
5/5

2023-11-14

Dishwasher spring

"Got it within a couple of days after ordering it. The site was very easy to use."

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Rep reply posted 2023-11-14
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We appreciate your review. Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2023-11-14

Fridge Part

"Easy to order, came very quickly, right part, it worked. Thanks."

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Rep reply posted 2023-11-14
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for writing this review. We are happy to hear you benefited from our services. Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2023-11-12

happy

"great experience, watched the videos and replace my parts by myself. "

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Rep reply posted 2023-11-13
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for writing this review. We are happy to hear you benefited from our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2023-11-13

Oven and dishwasher partd

"All parts fit, worked perfectly and were easy to install"

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Rep reply posted 2023-11-13
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for telling us. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2023-11-13

Oven rack

"The rack was exactly what I needed!!! Fits perfectly!! Several other places that I checked either didn't have the part or it didn't match the one I need!!!!! Will definitely order from them again!!!"

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Rep reply posted 2023-11-13
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for writing this review. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Matt E.
Customer Correspondence Team