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Product & services pricing
4.06/5
Chance of future purchase:
4.36/5
Shipping & packaging:
4.33/5
Customer service:
4.16/5
Return/Replacement policy:
4.13/5
Featured Review


Verified
5/5

2023-11-22

These guys are Great!!!

"I ordered a part cancelled it thinking I had fixed the problem then reordered when I realized I didn't. Always was treated with respect and when I reordered I got the part the next day. They know what customer service is all about. My new go to source for appliance parts."

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Rep reply posted 2023-11-24
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to share your experience. We are happy to hear you benefited from our services.

Kind Regards,

Chris
Customer Correspondence Team


Verified
5/5

2023-11-22

Awesome quality, quick delivery, incredible how-to video

"The top rack broke on my dishwasher. I wasn't sure if the parts being sold were the correct parts, because the replacement parts didn't look exactly the same. But there were "how-to" videos for everything I was looking at, so by watching the video I could see if the parts were going to fix my problem. The reason the parts didn't look the exact same was because the parts were metal instead of plastic, which I think is a step up from the original manufacture. The parts came in 1 business day with regular shipping. I watched the video again to install and it took me step by step through the whole process. I couldn't be happier with the quality, speed of shipping, and ease of instructions. "

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Rep reply posted 2023-11-24
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy you chose us to help you fix your appliance.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2023-11-22

Old but not obsolete

"We needed to replace a vegetable bin on a 17 year old refrigerator. Not only, did Appliance Parts Pros have it in stock, it arrived faster than we ever hoped. Plus, there was a video on how to swap out the hardware on the existing bin and transfer it to the new.

Very pleased!
"

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Rep reply posted 2023-11-22
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,
Thank you for letting us know how much you liked our services. We hope you'll consider our company the next time you have appliance parts needs!
Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2023-11-22

Helpful

"The video was very helpful, I just needed it to be slower"

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Rep reply posted 2023-11-22
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,
We appreciate your feedback. Thanks for letting us know. We're so glad that you found our repair videos helpful!
Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2023-11-22

Excellent service!!

"Instructive video - quick delivery - perfect part - easy fix - back in business!!"

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Rep reply posted 2023-11-22
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,
Thanks for your feedback. We're so glad that you found our repair videos helpful!
Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2023-11-21

Happy wife, Happy everyone!

"Parts came fast, and fit perfectly! I waited for the repair guy to show up for a week, then told him to forget it, ordered what I needed, parts came in few days and BOOM! PROBLEM FIXED.....
"

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Rep reply posted 2023-11-22
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,
Thank you for taking the time to share your experience. We are happy you found us.
Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2023-11-21

Fast and Accurate Parts Delivery

"Item was as described, exactly what I needed, shipped fast, and was reasonably priced. Repair was completed effectivley."

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Rep reply posted 2023-11-21
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your feedback with us. We are happy to hear that the repair went well. Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2023-11-21

Great Service

"I recently bought a small part for a dryer that arrived in a very short time. Other suppliers states a times of 2 weeks or more,"


Rep reply posted 2023-11-21
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for writing this review. We are happy to hear you benefited from our services. Kind Regards,
Kayla
Customer Correspondence Team


Verified
4/5

2023-11-21

Correct part, easy to find

"Easy to find correct part using model number "

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Rep reply posted 2023-11-21
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for using our site and for your feedback. Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2023-11-21

Perfect

"Replacement part arrived quickly, fit perfect and reasonably priced."

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Rep reply posted 2023-11-21
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers. Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2023-11-20

this is an excellent site.

"The site is an excellent source for appliance parts, and helpful how to video's."

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Rep reply posted 2023-11-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We're so glad that you found our repair videos helpful! We appreciate you taking the time to leave us positive feedback on your experience.
Kind Regards,
Jason
Customer Correspondence Team ”


Verified
5/5

2023-11-20

Right Part, Quick Delivery

"The part was easy to find and delivered quickly. 5 full stars."


Rep reply posted 2023-11-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thanks for the nice review. It means a lot. We are happy you chose us to help you to get the correct part needed to repair your appliance.
Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2023-11-20

The right part and a video to show how the install works.

"Amazing! The right part and there was a video showing the install so I know I could do it myself."

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Rep reply posted 2023-11-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for completing the feedback form. We're glad that you found the video helpful. We'll be there for you next time, too!
Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2023-11-20

Excellent

"I order several parts for my refrigerator and they all fit perfectly. The video was a great example to add with each part on thee website which made the experience much easier. "

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Rep reply posted 2023-11-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for writing this review. We are happy everything worked out.
Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2023-11-20

Dishwasher Door seal

"It was easy to purchase and receive the correct part. Quickly shipped
Thanks
"

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Rep reply posted 2023-11-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“You are very welcome! We are happy you chose us to help you to get the correct part needed to repair your appliance.
Kind Regards,
Jason
Customer Correspondence Team”