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Verified
5/5

2022-12-30

Helpful and Courteous Staff

"Great product selection and competitive pricing. Will use for all of my rental renovation suppliers."

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Verified
5/5

2022-12-29

Best in Price and Customer Service

"My Thermidor refrigerator of 20 years finally started having issues. The cost to repair was 1/3. The price of total replacement only if I purchased the replacement refrigerator from appliance connection. Appliance connection offered my Thermidor at 65% off regular price. On top of this, I was able to open up a revolving charge account with six months no interest and free delivery! Now that I know about appliance connection, I will never shop anywhere else, and I will let everyone I possibly can know about this incredibly professional best customer service company I have ever dealt with. I am a former news journalist for the United States Army retired, and I would not lead you astray. "

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Verified
5/5

2022-12-29

Edward H. straight up saved the sale (and the day)

"There were some hiccups with the shipping and I was ready to let the freight company send this item back, but Edward H. tore threw the red tape and saved this sale. Couldn't ask for a better customer service experience. Edward explained my options and made sure I was happy with the solution provided. Top notch company with top notch customer service."

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Verified
5/5

2022-12-27

Fantastic customer service!

"We had a couple of modifications to make to our recent order and Martin Somah was a huge help! He was patient, polite, and very efficient. "

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Verified
5/5

2022-12-22

Win-Win

"I ordered an undercounter beverage frig on Black Friday 2022. At the time of the order, I was told a $100 rebate would come from Zephyr. Well, I applied for the rebate. Zephyr then said, my particular model number did not qualify for the $100 back offer.

Today, I talked with Myra C. She heard me out, she checked my file, she then went online with Zephyr to see where a misunderstanding may have happened. Myra C. wasn't happy that my order wasn't covered by the Zephyr offer.

She found another way to make my situation whole! Thanks Myra, way to go, thanks for finding a win-win solution.

Brian from Pennsylvania
"

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Verified
5/5

2022-12-19

Review

"Great experience with Appliance Connections"

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Verified
5/5

2022-12-18

New Electric Range

"new electric range

After a year of searching for a new electric Range we found one that we liked at Appliances Connection. We were skeptical about buying online, but the price was good.The company kept us up to date with email. When I did call, everyone that I talked to were knowledgeable and caring. When the range was delivered the driver and helper were professional and helpful. Unfortunately due to my error the new stove would not fit and had to be returned. I thought that it would be a big hassle, but I soon received an email from Mr. Martin Somah who was already working on a refund. Outstanding! Mr Somah, Katie and all the other employees that I dealt with, make for a good place to do business with. I highly recommend Appliances Connection! Thank You All
"

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Verified
5/5

2022-12-16

Reutrned Customer

"i am a returned customr (3rd purchse in 1 year). Always get their exoert advise and recommendations. Excellent customer service"

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Verified
5/5

2022-12-16

Customer Service

"Excellent customer service and prompt taking care of my concerns."

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Verified
4/5

2022-12-16

Tried to make it work

"They were out what we wanted and I was willing to wait, but they sent me another product as a sub and didn't tell me. Customer service was super helpful in making it right though so even though we didn't get exactly what we wanted, we're relatively happy."

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bku
Verified
5/5

2022-12-13

Delivery Date

"I had a concern about the delivery date due to a delay in the remodel of our home. Martin Somah was extremely helpful in working with me to ensure the delivery date was acceptable. Great customer service."

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Verified
5/5

2022-12-12

Great experience!!

"I had unfortunately ordered the wrong model number when purchasing a new dishwasher - Appliance Connection was very helpful in returning the product and replacing with the correct one! Very happy with Appliance Connection"

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Verified
5/5

2022-12-12

Excellent Service

"My first time purchasing from this company and will not be the LAST! Was a little hesitate but my apprehension was not needed at all. To start with, there was very good communication about delivery date and time and was surprised that the delivery date was sooner than expected. And the delivery process was the ICEBERG!!! THE DELIVERY CREW were beyond amazing, very professional and arrive at the early part of the window given (between 11am-3pm, were in my house by 11:30am), which is very unusual with any company given the wide window given; They were so professional and respectful. They portrayed such a good imagine of the company. The appliance was as described. Thank you so much. Hope it lasts as long as stated."

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Verified
5/5

2022-12-11

Order change handled quickly and clearly

"I had ordered a microwave oven I intended to build in and shortly discovered it wasn't designed for that. When I called Appliances Connection to change to a proper item, the representative was very helpful and we were able to make the change quickly with no confusion very professionally. It's a treat to deal with a sales representative so nicely!"

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Verified
5/5

2022-12-09

Refrigerator installation

"Appliance connection did a great job scheduling refrigerator installation. Thank you"

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