"Latoya Johnson at Appliances Connection went out of her way to assist us in identifying and sourcing the right microwave to fit our built-in cabinet above the range. The manufacturer was quoting a 4-6 week delivery on this unit but Latoya took the initiative to expedite it down to a couple of days ...............the unit is now on its way. Ms. Johnson demonstrates the skills and dedication to her job that all employers are looking for in today's tight job market. She should definitely be considered for promotion."
"will shop with you again
thank you"
"After months of issues with this company and the surprisingly disappointing number of defective appliances I had been receiving and returning for replacement, I finally got an agent named LaToya Johnson who finally provided the service I have needed from this company. I was ready to give up but she saved the day!"
"I ordered a microwave oven and a trim kit to install it as a built-in from Appliances Connection. The microwave was delivered very quickly, but the trim kit was back-ordered. The delay was definitely a manufacturing problem and not any fault of Appliances Connection. Throughout the waiting period, Oscar Portillo, a customer service representative at Appliances Connection, kept me completely informed of the status of the order and the eventual delivery date. His thoughtful and prompt communication is single-handedly responsible for my unfaltering confidence in Appliances Connection. When I received word from the company that the trim kit had shipped, Mr. Portillo contacted me to be sure I had successfully received it in perfect condition. I had. I cannot think of any way Mr. Portillo could have improved in updating me about the status of the order. He is is a major asset to Appliances Connection. Bravo, Mr. Portillo!"
"This was the WORST customer service experience I have ever had in my entire life! I've never had to go thru so many steps and bureaucracy to get a refund. This company doesn't even answer its phone. After well over a dozen attempts to call and getting hung up on, I had to resort to email and to Gary, a petty minded bureaucrat. It was Appliance Connection that sent me the wrong product to begin with - an oven shelf WITHOUT THE SHELF, just the brackets! Insisting on pictures, Gary even insisted that I return the product in the SAME SHIPPING box - ridiculous, time consuming and unnerving. If I hadn't lodged a dispute with my credit card company, I'm sure I'd still be stuck in a customer black hole with Mr. Petty Mind. TERRIBLE customer service!"
"Had the most fantastic customer service agent at appliances connection. Gregory was so helpful and such a pleasure to work with. I will highly recommend them to my friends and family and I will be using them again in the future. "
"After several months of delays and frustration, Natia was extremely helpful in finding an alternative appliance to fulfill my needs. Less than a week after making the substitution the appliance was delivered to my home."
"We couldn't be more pleased. We needed a new dishwasher and wanted a Bosch 500 model. It was out of stock at most places, but Appliances Connection had it. We ordered it on Friday, and it was delivered and installed on Monday. Everything went smoothly. The installers were very capable and neat."
"Fragile Pakq is delivering my new compactor and I wanted them to remove my old one. I spoke to Martin Somah at Appliance Connection where I purchased my new compactor and he arranged for this to be done. He was very helpful and the next day I received an email say in that Fragile Pakq received the order to remove my old compactor. Martin was very helpful! This is the second appliance I've purchased from them and am very happy with the staff. They are very helpful an professional. "
"We were looking for a black stainless steel appliance and were told several times, by other companies that the item had been discontinued and doesn't exist in this color anymore. Ledio was able to find it, secure it, and confirm shipping within three days. Excellent communication!! Thank you very much Ledio and Appliance Connection."
"Courteous and professional
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"When shopping for an entire kitchen remodel, I got a little overwhelmed looking at all of the options. Appliances Connection made it easy to price shop and read customer reviews. The sales agent I placed the order with over the phone was very helpful and knowledgeable. When one of the appliances was delivered damaged, Luka got the replacement ordered immediately."
"We ordered washer dryer combo however they sent 110 but we needed 220. They picked up 110 and previous to that delivered the 220. They were easy to work with and I would recommend this for any appliance. "
"Brenae was very helpful. She assisted me with my return and returning a kit I do not need. She was very patient with me. "
"Fast large selection to the point!
I ordered it was delivered as promised ( July 4 week) saved the day! "