"I had called and spoken to someone else about the same thing I needed help with, a repair for a recently purchased item. Having worked customer service myself I know when people are just trying to pass the buck and that is exactly what had ALREADY HAPPENED. So, OF COURSE, I had to call and then Lashauna answered and gave me all the information I needed to get everything RESOLVED! SHE SHOULD BE IN CHARGE OF TRAINING OR IN MANAGEMENT, spread her talent she was incredible!"
"I worked with Heavenly Paulling on an exchange for my order and she provided amazing service. She stuck with me the whole way and made sure I was satisfied. Her service was one of the best experiences I’ve ever had!"
"Heavenly Paulling helped us with our COI issue for the delivery our Samsung oven. Very caring and very efficient!!!"
"We ordered 2 Viking products. The West Coast delivery people were not able to complete the work paid for and AC refunded the white glove service cost and helped us work through some other problems so well, we ended up purchasing a third Viking kitchen product. Bravo Nino."
"i have bought a lot of appliances in the past from Appliances Connection. i have had nothing but positive experiences. Lashauna was very polite,knowledgeable and sent what i needed asap. "
"spoke to diondre clinkscales at goedekers about a very old dishwasher order. had been waiting for 1.5 years for the arrival and somehow it fell off the site and no updates came. diondre took over when i called and not only helped finish the order but did it in an amazing way to keep the old prices. could not ask for more help or a more skilled person to navigate what was a huge mess. he fixed up everything and my family came away with superb help in completing this order. there could not be a better person to help complete this order.
BRAVO!!!
EF"
"I've needed to replace my Hot Point under cabinet mounted microwave as the company discontinued that model. Finally found one that was small as needed, 24" wide. A bit pricey but AC had best deal. "
"Good job Candice for taking care the problem with the carrier and communicate with your manager. I appreciate your promptly responded."
"i will always be loyal to appliances connection because of your service"
"Got an LG fridge from Appliances Connection. It had a small dent on the side and Luka went over and beyond to get the issue redressed. He offered me a damage allowance and even gave me a free 10-year extended warranty to keep the unit. I gladly kept it because the side is not visible anyway!
Wonderful customer service experience with LUKA. Kudos to him!"
"Thank you Luka for helping and being kind in the process. "
"Luka was very helpful in finding the bosch 300 series dishwasher for me. They are so popular that they are difficult to find anywhere."
"Luka was a pleasure to work with and gave great customer service "
"Was searching online for two days for a dishwasher. Due to chip shortage and the brand it was almost impossible to find the product I wanted. I finally came across Appliances Connection and they had the exact dishwasher that I was looking for on hand at a very good price. Working with salesman Douglas, he made it a very positive experience. I finally found and purchased the dishwasher I hunted for and it took a big load off my shoulders. It was like a dream come true. "
"Quick shipping, proper communication and package delivered in great condition!
Would definitely recommend this company and use it again myself!"