"Santiago Di Santo was very courteous and helpful in resolving a problem with our order. I highly recommend Santiago and Appliance Connection!"
"Excellent service by Santiago"
"MARTIN, AT APPLIANCES CONNECTION, HELPED ME WITH A PAYMENT GLITCH. IT WAS A TIMING ISSUE BETWEEN MY BANK AND THEIR PAYMENT DEPARTMENT THAT WAS EASILY RESOLVED THE NEXT DAY. MARTIN WAS PATIENT, QUICKLY PERCEIVING THE ISSUE. HE PROVIDED ME WITH HIS EXTENTION SO I COULD CALL HIM THE NEXT DAY TO COMPLETE THE ORDER WITHOUT HAVING TO EXPLAIN THE SITUATION AGAIN. IT IS EASY TO RECOMMEND A COMPANY TO OTHERS WITH THAT KIND OF SERVICE!"
"I just purchased a range from AppliancesConnection. It was a fantastic experience overall. I had a question about the product I could not get a good answer to from the website or other online resources. I called the phone number, got a quick response from Giorgi, who frankly was more knowledgeable about ranges than any of the people I had spoken to in appliance stores. He then helped me through the purchase process, in which he sent a complete invoice including all of the components required for a smooth delivery and installation experience. Great prices, great selection, great service--a great overall experience!"
"Fy logistics delivery company never called me to schedule a delivery day and time, instead they notified me via email that they were coming that very same day. Not good!
Delivery of rescheduled day was received 7:30 am on the day of delivery. Again not good for customer service.
Santiago Di Santo from Appliance Connectiom was very understanding and helpful when I called to voice my opinion Re Fy Logistics."
"I am going to tell my all friends about this company and order all the appliances from this company. This is my second order .Delivery guys were very good."
"Quick, professional, friendly response, thank you!"
"Santiago Di Santo really helped me as he offered the best refund on my units. Thanks a million for your help and great customer service experience."
"Washer and Dryer delivered within 10 days of order. Drivers arrived on time and provided a white-glove service. Very happy with my purchase and delivery. Customer Services was great."
"I submitted a request to return the damaged item on May 26th, it is not an easy process. I loved the over-the-range microwave, it is just what I wanted, I was going to accept it with the dent on the side until I realized the door is not aligned. The company puts you through having to wait for a replacement until they file a claim with FedEx. So my money has been **** since I placed the order and still do not have my product. A little disappointed."
"Martin Somah is honest and helpful customer service. He helped me to return my appliances without any problem. He is a valuable person in this company."
"Great experience. Martin Somah did a great job helping me out sort out delivery options available to me. I would definitely use Appliance Connection again."
"Was extremely pleased with the pricing on the items purchased and the communication on availability and delivery dates. I received the items and during assembly found that two of the legs for the end table were made wrong and could not be used. I called Appliances Connection to get a resolution and was told that the buyer would request replacement parts from the manufacturer. I asked how long it would take to get them and was advised 10 to 14 business days. Several weeks later I called back when the parts had not arrrived and was advised that they had been ordered and it shouldn't be much longer. The conversation I had led me to believe that there was doubt in what I was told. I decided to call the manufacturer and in talking with the agent found that they had in fact gotten the request. The agent told me they emailed Appliances Connection back to get more information for the right parts but had not received a reply. I provided the information they needed and received the parts in a few days. Had I not called the manufacturer I'd probably still be waiting for the parts. The ball was dropped in the end by Appliances Connection and the reason for the 3 star rating. Had they been more proactive it would have been 5 stars!"
"I purchased a garage upright freezer. It was delivered on time and the delivery service men were so very kind and helpful. I have already referred your company to my family and friends. So far, one happy customer!!!!"
"To be honest was a little skeptical, never even heard of Appliances Connection before but they were one of the few places that carried the specific dishwasher I was looking for (two drawers).
The experience from beginning to end was really smooth and good.
Delivery was great, requested a specific date, received text call the day before and 30 minutes before arrival. Guys were professional and good.
Will definitely be the first place I will look next time I need appliances."