"The staff at Appliance Connections took our order explained how their process worked during the pandemic and the out of stock dishwasher would ship at a later date. We ordered a second dishwasher and they took us through the process as to when both would be delivered and what to expect with with the delivery process if one was delayed and the notification of when to expect the delivery people to arrive. There were no surprises and things went smoothly they answered our many questions and were calm and respectful. We obviously like doing business with them as this is our third home we have purchased items for they treat you like family . Bill Michelle Elizabeth and Shamon were so kind and helpful Thanks again! MAC"
"Santiago worked hard and helped resolve a issue with a smile and hard work, would definitely recommend purchasing appliance from Appliance Connection."
"Santiago Di Santo was very helpful. "
"Resolved my issue quickly and courteously!"
"All of the people at AppliancesConnection are wonderful to work with especially Anne M, who was a delight to talk with. However, the installer could not get the dishwasher to work. He tried a lot of different things, and was very helpful but could not get it to work. I now have to have a technician come out to hopefully fix it. Disappointed that my new dishwasher is non-functional and I am stuck washing dishes by hand. "
"That’s what it’s all about. Thank you Anne M!! Definitely recommending AppliancesConnection to all my family and friends!!"
"I was much confused about a telephone call saying we owed $200+ on an order. But I was able to talk to Barika in customer service. She was patient with my requests and extremely helpful. She calmed my fears about buying from you guys. Please include these comments in her personnel folder. She is a credit to your company."
"My husband and I have been looking to get a frigerator and saw that Appliances Connection had hands-down the best price for the one we wanted! Well lo and behold at the beginning I had questions about the product, about possible financing issues and each representative answered (Yes, each! I called multiple times and was helped promptly) every single one of them AND helped me to better understand their ordering and shipping system which was the insight I needed. They eased any worry I had about online shopping for a big dollar product.
They ALL were very kind, patient, informative and most of all I could tell that my concerns were their priority to take care of. After dealing with other customer service reps of other well known brands (for the last 2 days and for hours each day!) that obviously read from a script, didn't answer any of my questions, and gave me a run around while pushing other products, this company and their team was a breath of fresh air! Really incredible and I appreciated their help so much! All-Star customer service team all around!"
"I ordered a washer and dryer from appliance connection. They had the best price I could find and offered other services as well. I contacted customer service and talked to Anthony Haran about my ship date and he was very helpful and answered my questions quickly. Very helpful customer service."
"Customer support returned my call faster than expected and Diego was very professional."
"Santiago Di Santo listened to me and took car of all my questions. He was very knowledgeable and helpful."
"I talked to Santiago Di Santo in reference to the refrigerator we bought today, he answered all my questions and was very nice and helpful."
"We got the appliances from AppliancesConnection with a very competitive price, the whole order processing and delivery planning was very transparent. Accessory or optional services additional/removal was made very easy. Customer specialist Santiago & his manager Calvin was very responsive in answering my queries regarding appliance power, delivery timing, and order status. I'd highly recommend AppliancesConnection to my friends and family!"
"Amazing customer service! Thank you Calvin B
Highly recommend!"
"I had a follow up call with Appliances Connection and spoke with Santiago Di Santo and Calvin B. I could not have been treated more politely and all questions were answered. "