"Called and spoke with Mike Salcedo regarding not receiving my invoice via email like I was told. He looked up my order and corrected the misspelling of my email and immediately fixed the problem! Great customer service. "
"We have went thru a lot with this company. Darrin is the first to make us feel genuinely respected and understood. He wasn’t rude or rushing us. He made us feel valued, thank you for giving us a little more faith in America companies again."
"Santiago Di Santo gave me an accurate date for my stove to be delivered! Looking forward to my hood and stove to arrive. He also helped me get logged back into my account.
"
"We received our Speed Queen washer on 10 January. Time ordered and
time received was perfect due to all this delayed shipping issues. We
still are waiting on the Speed Queen Dryer that was ordered 7 Dec 21.
Since our house construction is delayed to be finished mid-Mar we have
no issues. Appliance connection by far has provided services and
answered our questions quickly and accurately time after time. We
appreciate their professionalism and patience. We will be shopping
with them again in the future."
"I ordered the wrong trim for my built in microwave. When I called to correct the issue Santiago was great and fixed it quickly."
"My item has been on back order since December 2021. The customer representative Santiago was very helpful. He answered all my questions
e “Santiago Di Santo "
"I had several questions/issues I had with a delivery. Martin Somah Ext. 4811 of customer service was very professional and was able to help and answer all of my questions. This is my first time using Appliance Connection. My interaction with the company and customer service was excellent and I will be back as a customer."
"Dear Mr. Johnny M
My order number is: 2142296
I ordered a refrigerator last year 2021on Thanks Giving day and the merchandise did not deliver on time in January 2022.
I called Logistic company ( Delivery Company) and they said It will be delivered the following week, however, two weeks went by, no person call, therefore, I call Appliances Connection and the gentlemen in the customer service was very Manner, Professionalism, Patient and solved the problem,"
"I bought a washer and dryer set and found out shortly after that it was discontinued by LG. No fault of Appliances Connection however Nate went above and beyond, finding and recommending in stock sets that I got am even better deal on! "
"This company really cares and the service is 5 star. Mike Salcedo was so professional and knowledgeable. Helped me reset password and answered all my questions honestly. The website is easy to use and the purchase was quick and easy. Will use them again for every appliance we need."
"I received stellar customer assistance today from Santiago Di Santos.
He was very helpful, polite and
knowledgeable.
Very good customer service experience."
"Service is really great. Mike Salcedo did a great job taking care of me. An appliance I had ordered was taking longer than expected to be in stock, and he not only helped me get a replacement order, but was able to quickly give me all the information I needed, including availability dates, etc. Will definitely shop with them again!"
"Quick concise done fin I to
Wonderful"
"Mike Salcedo was very helpful when I called to change an item on my appliance order. He was very patient and went out of his way to check on an item that is on back order."
"I have been buying Appliances from Appliance Connection for multiple years, for multiple properties. They have great people --- in particular, Mr. Mike Salcedo. In these complex times there are problems that invariably come up - and Mike was instrumental at promptly resolving the at-hand issue, while I was on the phone with him! Mike is a real asset to Appliances Connection."