"We unfortunately received a mechanically deflective Fridge and after two weeks of complaining to Frigidaire we finally got permission to return and replace the fridge. Martin Somah was so helpful in holding the replacement for us until the RA arrived at Appliance Connection. We have been already two weeks without a fridge so time is of an essence here. We did not want to risk not having a replacement fridge. "

"The customer support was outstanding and when I followed up with their customer care rep Martin, he was fantastic. Five stars all the way around."

"We had an order with a future delivery. Martin Somah suggested that we swap the wine and beverage refrigerator handles L->R since they had the mirror image of the ones I had ordered available in the warehouse. Given this crazy Covid supply chain confusion, it potentially headed off a big disappointment with my better half.

Thank you!"

"We ordered an unusual fridge with a right-hinge using the model number listed on the website. We received it after several weeks (supply chain issues) but discovered that the left-hinge model was delivered instead. The installation company also damaged one of the feet on the fridge during installation (not readily visible). The store tried to solve this by sending installers to switch the hinge but ended up causing more damage. After more back & forth, Calvin arranged for a replacement fridge and hinge switch. I would consider purchasing from them again.
3 stars for the initial installation snafus but 5 stars for the recovery. "

"There were a couple of issues regarding delivery and stock levels. After several phone calls and long wait times, I finally got THE RIGHT GUY on the phone. He was quickly and efficiently resolve the problems and find me the right answers so I could completely order my appliances for my new Kitchen Build Out.

Martin Somah in Customer Service gets a big THUMBS UP from me"

"I bought a dryer and washer, everything went smoother. Martin Somah helped me with some delivery issue."

"We filled our new kitchen with high quality appliances all in one place by using this company! The Sales Associate was so helpful during the ordering process, quick and easy! We received notifications via email and tracking information in a timely fashion! I highly recommend this company and will DEFINITELY use them again in the future!! "

"I bought a refrigerator at a good price , I had a few questions so I called them. I talked to Martin Somah he was very helpful in answering my questions. would buy from them again. Sincerely W.Dively"

"Appliances Connection associates answered all my questions within a reasonable time frame and made sure my order was put in correctly. I accidentally ordered the appliance with the wrong credit card and they were able to cancel and re-order it without a hitch! The item was in stock and the delivery was a day earlier than I thought, amazing! Didn't know a fully online experience could be this great."

"Appliance connection has been a pleasure to work with. I placed a large order for all appliances in my new build. Appliance connection had the best prices and delivery time. Martin Somah kept me informed on my deliveries throughout the process. I am amazed at the awesome service especially in this COVID Supply Chain environment "

"ApplicancesConnection is the place to find and compare all the options and prices. Most importantly, they have great Customer Services. Ledio V. helped me with my Viking fridge payment issues. He was very patient and courteous during the bank verification process. When that was resolved, Ledio helped me with logistics arrangement. He had my best interest in mind, I truly appreciate his treating me like a valued customer. I highly recommend AppliancesConnection!"

"Martin Somah is a perfect example of excellent customer service. "

"Appliances Connection was effortless to use. Had all the information on the product I was researching and looking to purchase. Their prices are the best around. The amount of ‘in stock’ was impressive. I can’t believe I’m getting my new refrigerator so quickly. Thanks to Ledil for his outstanding customer support!"

"Was so happy that they had the microwave I was looking for in colors I wanted at excellent price! Delivered quickly and no damage. My only concern is that Fed Ex was supposed to get a signature. They did not and just left it on steps. Per the email sent I was supposed to inspect item while delivery person was still there so if it was damaged I could return. If mine was damaged I am concerned I would have had a problem returning. Otherwise totally happy with experience"

"When other sellers were saying it would be 6+ months before I could get any range (and pushed me toward brands I did not want), I found AC online, shopped online, purchased my 48" GE Monogram dual fuel range (exactly what I wanted) and a stainless backsplash to boot. Instead of the 6 months other sellers were saying, my range arrived in 7 weeks. Communication on shipping was excellent, tracking and scheduling delivery. I contacted AC today to find out about the GE promo, and the customer service rep knew exactly what I was talking about and we got it done. Do not hesitate to purchase from AC. I'm a customer for life now."