"Very satisfied with Autotoys. The product came even earlier than I expected and fit my vehicle perfectly. In less than an hour of my time, my liftgate power lock was back working again. I paid about $40 for this product, but I figure that I saved several hundred dollars over getting it fixed at the dealer. Thanks,
AutoToys and the internet. I would definitely recommend them."

"This is my first experience with Autotoys and it was marginal at best. I ordered one product but they sent another without my approval as a replacement. After a number of email conversations, they finally realize that they violated their own policy about cancelling an order that they no longer had in their inventory and then credited my account albeit not reimbursing me for the sipping cost back to them. "

"this is the only place i was able to find this product to my car without making any changes to my factory system. Great customer support and help info ii the forum about my product. thanks"

"geat product fast shipping great price"

"I purchased four amps for a great price. To my surprise the amps arrived in no time flat. They work great. Autotoys provides excellent service and helps to make your dollars go further.
I highly recommend them, pass it forward."

"easy to find product, easy instal, prompt service. thanks"

"Ordered 30ft of Speedwire for an amazing price, couldn't find anywhere cheaper, came in 1 length. Got it the next business day and i was certainly not shorted on the length. Great first experience."

"Website was a big help in selecting the right system for upgrading my Escape. Easy transaction and fast shipping. I'll be a return customer."

"Ouch. The web layout is reminicient of someone on ADHD with too much time on their hands. It was nearly impossible to identify how to achieve free shipping. When I purposefully increased the amount of my order by splurging on a radar detector I really don't need (MY fault) so that I could meet the criteria for free shipping, I noticed that the free shipping was across the board--no matter what type of shipping I chose, the amount was zero. Pretty cool, you say? Not so much. Apparently even though the system allowed it, I picked the wrong shipping, so mine was sent via USPS (the LONGEST wait in terms of shipping, according to them--thanks for that). So to find this out, I emailed their customer service and received a snotty reply only fitting for someone living in New Jersey I suppose. I thought, okay, this isn't a website for arts and crafts, fair enough, I can deal with a jerk. I didn't email back until I only received one of my items. I'd been using their tracking number for nearly a week and had never been notified that the other two items in my order were being shipped from another location. I discovered this by emailing as well. Again, short, somewhat rude answer. NO offer to help. I had to email AGAIN asking for another tracking number. It says ON THEIR SITE to track my shipment(s). My response when requesting this second tracking number was that it was likely already in transit and that they wouldn't be able to provide this number. The first of my three products arrived and was in good condition. I can't say I know how the other two will arrive but I certainly will not be doing business with this company in the future. In a day and age where this type of feedback is so easy to provide, these businesses had better outsource their customer service. Or, otherwise, hang a shingle in NJ and get off the internet."

"good seller, fast shipping, would recommend"

"Guess what... I have ordered the same item from the Original Manufacturer. Not only are they cheap... They actually have a Customer Server with a 1800 #. Geez I wonder why....Ohh.. now I know... because that's a genuine seller. Not a fake one.

........
What surprises me is the cavalier attitude of this seller after taking the customer's money.

Apparently I called UPS Customer service with the tracking # that I got after 3-5 emails. They explained to me that this seller's shipping process is a SCAM and they said that the shipping labels created by that seller were dummy and they have received multiple complaints in the past.

I tried to research / analyse - why he might want to do that.
Because he creates a dummy Shipping label for the orders ... that shipping label can be created by anyone who has an UPS account. The reason he does that is because he does not have the items in stock. He then orders it from a different seller. In the mean time he gives an impression that he is processing the order.

Even a Baby knows that it does not take 5 days to sit on an order and let is say "IN PROCESS"

Grow up Man....You seem to be running your shop like a 2 yr old.

...............
Very Unprofessional.. Not worth your money...and time.... Shady business.....

Update 2:
The seller seems to be giving false information. Also their ordering seems a little shady.

until 2 hours earlier he didnt provide a shipping tracking #

But he said the package was in transit.
Now 30 mins ago a tracking # was added to the order.

UPS tracking label indicates, it is scheduled for delivery by end of today.

Now of out of the blue the seller says.. he intercepted the shipment and cancelled it.... Even a child knows you cannot intercept and cancel a package that is out of delivery by the end of the day.

All he says is a bunch of lies. Very Unprofessional.. Not worth your money...and time.... Shady business.


Update :
Here is the peak of all the absurdness.
They cancelled the order without even giving any reason.
Seems like a shop run by a bunch of morons.

--------------
Although I read several reviews (good and bad), I placed the order last week.

I have to say that I"ve never seen such a rude customer service. The checkout offered free shipping and it let me pick a 3day UPS shipping. However the status of the order did not change for several days and I emailed them.

An email response from them stated that I was not supposed to choose 3 day shipping since Free shipping was ground. So they just put in on hold.

My question - Your systems let the customer pick the shipping options and also took the free shipping coupons. How do you blame the customer for that.

Secondly, if you notice that the shipping option on the order is not valid, why dont you switch it to the Ground shipping (which you claim is free) and send the order.

Its been more than a week since I inquired about the order and I have not received any clear response. All they say is Its in TRANSIT... you should receive it soon.... but they dont give any tracking #.

Even the tone in their email response is rude.
"It was on hold because you tried to use a 3 day shipping method with free shipping"... So they wait and wait until you email them.. wow...
They held on to the order for 5 days without doing anything inspite of the fact that it was their system that let us pick the options."

"SUPER quick shipping and AWESOME price!!"

"I've ordered a toyota hilux d4d dash kit from this seller and I must say that it answered to my demand: the dash is like descripted, very easy to install and fits perfectly. The stuff was well packed, it took like 5 weeks to arrive but it's normal, I'm from Tahit, FRENCH POLYNESIA. Now I know where to buy my car's stuff! Keep up the good work!"

"I bought a Rockford Fosgate 3Sixty.3 from Autotoys for such a great price I was slightly skeptical and thought I was possibly being scammed. Boy, was I wrong. They replied promptly to all of my inquiries, took my order and shipped in very short order. I could not be happier and feel I got one of the best deals on the net. This product is as much as $250 more on other sites. I've already spread the word about AutoToys.com"

"Good price for a hard to find item. Prompt shipping."