"The prices and selection are good. The only problem is shipping costs are high, even though they claim they make no profit on shipping. $18.55 is a little much for USPS priority mail on 4 sticks of ram."
"Happy with this one, Good price on the wireless
nic card I bought from them. shipping was fair
and fast
"
"I originally placed this order on April 23rd, as they listed the product in stock. Shortly thereafter, I received a message that the item was on backorder, despite the fact that it had been listed as being in stock when I placed my order. However, since they did have the best price I decided to wait. On Monday, April 28th, I noticed that someone else had it in stock, and cancelled my order. Then, after further consideration, I sent an email requesting that the order be reinstated. After several hours, I had received no response, so I called, left a message, and a rep called me back shortly, and told me that was no problem. Now, by Wednesday, April 30, my order was STILL on backorder, so I once again cancelled the order, and ordered elsewhere. Then, on May 1st, I get an email from a rep, referencing the email I send on the 28th to reinstate the order, telling me that the order had shipped......... Fortunately, I was able to cancel the order from the other retailer, or I would have been receiving 2 of the same item! So, while their prices are good, they need a little work on customer service and their ordering and stocking procedures!
Another Problem... I needed to RMA this purchase, due to a fan on the motherboard coming loose. I emailed them very early on Friday morning, waited all day, and then emailed again on Friday afternoon. Never heard from anyone until Monday morning. That may not seem too long, but when you need the parts replaced, it can be a long time. So, I got an email, and a phone call from them. I asked if I could exchange the board for something different, since a number of people are having the same problem, and the person who called me said they would call me right back. Well, I never did hear back from him. Finally Tuesday morning, I emailed them again, asking what the status was. I was offered a credit of $125 on a board I paid $209 for.. I don't think so! So, I will exchange the board for a new one, same board, and sell it on Ebay, and stay away from Axion. Not at all impressed with my overall experience with them."
"Roy at Axion has been great from start to finish even staying a little late to complete a large order. My client requested a complete office upgrade for 8 systems and a server upgrade. I had to palce multiple orders over a period of a week. Axion has delivered every product ordered on time and in addition thier tech support made an excellent recommendation on a medium tower case and motherboard. You cannot beat tech service or customer service like that. Axion Tech has been my distributor for the past 2+ yrs."
"Very prompt service. Will definitely purchase from Axion again"
"My experience with Axion has been very good. My only problem has been keepiny track off the multiple orders that are created when all items can not ship at once. I will continue to use Axion for my computing needs."
"These guys are amazing! I ordered some RAM and a couple of cables at 4:30PM today. Just 15 minutes later, the status was PACKED and I had my UPS tracking number! At 5:00PM the status was SHIPPED. What more can I say? At 10PM the UPS status was "In Transit". The web site experience was great. And their price on the major brand name RAM modules I ordered after adding in the shipping cost was lower than any place else I could find on the web, including the major brand RAM manufacturer's site."
"I found the video card I wanted at an extremely low cost and ordered it, I assumed like many online resellers, it would take 3-5 days before the order was even shipped, let alone shipping time. I ordered it today....it shipped today. And with their competitive shipping options/rates I will have it in 48 hrs. I will check this companies inventory first, whenever I am shoping for PC hardware."
"Excellent, great company to do business with. Fast shipping, great communication."
"Thank you
I purchased a cyber cooler cold cathode. I recevied my order in a resonabl time and It was in the new packaging just as it stated. looking forward to doing further buisness with you!"
"Ordered a pair of SECC2 dual fan heat sinks. Strangely enough, on check out, the web site said that there was a problem with the order and suggested that I contact customer support (no number provided on the web site). When contacted, the sales person told me that everything was fine, and that the order was being shipped. But for the "minor" glitch, everything else was fine. Got the order three days later. "
"I live in Houston, but I am too old to drive. Axion ships a canon printer to me by next day i received it. Very good service from this company. I will tell all my friends"
"Purchased Eluminx keyboard at reasonable price.
Promptly shipped. Oddly, Axion was the lst to discover that I had never (in 10 years of this credit card use) actually authorized my business address as a shipping address."
"3 orders total from this company. Two were for Intel chipset based modems. Those were fine. The third order was for an A-B printer switch which was provided as a KVM switch, and a dirt-old version at that. I could have used a KVM switch for soemthing but Axion provided one with the old P1 connector. Totally useless. Considering I would have to pay for return shipping, I kept the piece of junk which is still sitting in my parts cabinet. That was my last order from AXION. SEE YA LOOSERS."
"Order early in the day (Wednesday) and paid for 2-day shipping so I would have the part by Friday. I finally got a shipping acknowledgement late Thursday.
Axion's prices are average, and their shipping charges are rather high. Considering that, there are plenty of companies that will get a product to you in 2 days if you pay for 2 day shipping.
In addition, you can't track order proccessing on their site."