"This was my third order from Axion. Pricing is okay, but it is very reasonable shipping costs and overall good service that brings me back each time. "
"Ordered a zip drive, over the phone. Prices are good. relatively good service. Requested to have item sent to a different address than billing address. I was told they would send me a form to fill out before shipping the item. I Had to send several emails to get this form, and finally, after calling twice I was sent the form.
Gave the alternate address, once to sales person, and then wrote it in the form I had to send it. The item was shipped, and I had to call in to find out this and to get a tracking number. They did not contact me over e-mail providing the tracking number. Finally, after giving my alternate address twice, called UPS and they have an incomplete address. Now, I have to deal with ups to get the item, maybe with
additional delay due to the incomplete address.
Prices are good, shipping was fast (not considering the address issue). However, I hope online purchases are easier and the customer is kept informed about shipping. Don't reccomend for phone orders, from my experience, it is not 100% reliable."
"Ordered three Netgear PA101 USB to Phoneline Adapters from Axion on 3/17/03 in the morning. Axion had the lowest price I could find $11.95 each, woohoo!. Received email confirmation of order a minute later. Received email that my order was shipped later that same afternoon with UPS tracking number. Order arrived 4 days later, exactly what I ordered, and it works great. Shipping charges were ok, not great though.
Axion is a good company, no hassles, delivered what I ordered quickly, hey what's not to like? I'll order again from them.
"
"At first I was hesitant to buy from Axion due to some of the comments I read here...Well I finally figured I'd give them a shot. Bought a hard to find Giga-byte GA-8INXP motherboard. They had it in stock & it arrived fine. Its up and running now in my new system. Price & shipping costs were great. Shipping time & packaging were excellent. Thank You Axion! :-)"
"The experencied buying online with this company was great, very smooth and without any trouble. My only complain is that the posted that the Norton System Works 2003 PRO that I have ordered was available in 24 Hrs but my order was in Backorder for more than 36 Hrs. This caused that they sent my package on March 13, very late in the night via UPS 2-Days service. Causing that the 2nd day of shippment was on Saturday, a day that UPS don't make any delivery and for that reason I must wait until Monday (March 17). Making a 2-days service in a 4-days service, and the sad part is that I paid $19.00 for a service that I don't recieve. I think that is not fair to charge you for a service that you are not going to recieve.
P.S. Pardon my english but I'm a spanish speaker."
"Products are low price and good quality. Excellent Tech support. Will continue to use this company for all my computer needs"
"Excellent price and the product was delivered right on the agreed upon delivery date. The only thing that was less than expected was the delivery price, but the overall price was worth the effort."
"Sales person was helpful and courteous. She could have had a better phone connection, but that is not her fault.
Very good experience with the sales department.
On the followup email, when I clicked the tracking link, UPS did not have the package, when I checked a few hours later.
Suggestion? My order was over the phone but on the followup email it would have been sort of neat to have a temporary password or information on how to log in to the website since I do not have a login name or password yet.
Thanks ! I await my order."
"This was My frist order from Axion will not be my last.My order was shipped same day and was delivered on time.Good prices ang great selection.Called sales with a few questions before I ordered and was on hold less then 30 seconds most places I have delt with 10 min or more is the norm."
"I never buy from anyone else! AxionTech is fast, reliable, friendly, and informative. They have everything I have ever needed to build, upgrade, and manage my computer systems. I cannot say enough about buying from this group other than there is no other vendor through the web for me other than AxionTech!"
"Microsoft apparently saw fit to discontinue my keyboard model, the Natural Pro. As a programmer, this greatly irritates me, as I am extremely used to a certain layout and style. I looked all over the web, and not many people still had these keyboards for sale. I found Axion through Pricewatch, and decided to give them a try.
Ordered 6 Natural Pro keyboards yesterday afternoon about 4:00pm, and they arrived this morning about 11:00. No problems whatsoever. I'd definitely order through these guys again."
"I ordered a Zip 750 oem drive that nobody else I deal with had--they even had it in black. First time ordering from Axion; usually purchase through Newegg but all they had was a beige retail drive for $40 more.
Ordered on the 12th, was contacted by email that they needed me to fill out form to allow alternate ship-to (no surprise there because I haven't registered the alternate address with my cc company). Anyway, product shipped on the 13th and arrived on the 17th (Fedex 2nd day, which I paid a little extra for but didn't really need considering the speediness of shipping). It was packed well and arrived in good condition. And it was black, which will match the system I'm building.
All in all, a good first experience. Will consider them again despite some bad reviews here. At least they respond to some of the complaints here, so that's a good sign."
"Accurate website, shipped monday for a saturday order, arrived 2nd day as ordered. Product description was correct. Could not have done better."
"I've placed 3 orders with this outfit in the last 3 weeks and have had them all delivered flawlessly and on time. Excellent customer service reps who speak english you can actually understand. On my confirmation e-mail their automatic system caught a problem with my credit card, yet they had this cleared up and my order shipped before I got a chance to call them. Highest recomendation for axion"
"Ordered a case and psu. Items shipped within a few hours! Recieved in perfect condition."