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5/5

2003-10-11

"I was very impressed with their ability to ship my order the same day since I made the order around 3:00pm their time."

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Delivering products on-time
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Verified
5/5

2003-10-08

"Best price i could find on the silent boost heatsink and fan, product exactly as advertised, fast shipping not to mention numerous shipping options and methods. Ordered on the 6th got my stuff on the 8th from Texas to northern Indiana Not too bad. 'Nuff said. I am building another system and am going to use them for everything this time! "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-10-08

"Hello,
Another 'Dualy' builder here. After my Board shorted and took one of my Processors and the DDR with it due to it being bad product from Insight, I've had a hell of a time finding some reasonably priced REGISTERED DDRs AND an Athlon MP processor from just one place, let alone one local to my area with the 'Crucial' brand that I couldn't even find after hours of Froogl'ing. But these guys seem to have EVERYTHING that an ambitious customizer might be looking for, the Account sign-up was a lot more intuitive than any vendor I've been to yet, They're part of the BBB which us Westerners out here really trust, and my order was shipped an hour later.

Now if these components leave the same kind of lasting impression, I'll be back to give them some Real praise here.
"

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Overall quality of the company
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Is consumer focused
Is easy to do business with
Is trustworthy
N/A
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
N/A
Overall product shipping and delivery process
Delivering products damage free
N/A
Delivering products on-time
N/A
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
1/5

2003-10-03

"Decent prices on most items but after you include shipping most are more expensive than zipzoomfly.com (formally googlegear.com). Zipzoomfly offers free 2-day on most items. They just didn't have the case I wanted. My order was delayed for a couple days and these days that is very annoying. Everything from zipzoomfly came in 7 days ago."

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Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being easy to reach
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Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Overall web site
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Verified
5/5

2003-09-29

"I have NO success placing the order online, but NO problem over the phone,excellent customer service. Good price. Article sended the same day I placed the order. Delivered according track info.
Every thing well packed & invoice in the box.
Very happy. I will buy from this company again.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

3/5

2003-09-27

"Good shipping but the infineon laptop memory didn't work in my IBM Thinkpad T20 even though the specs were correct. Also, this company charges a 15% restocking fee. :("

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Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Overall web site
Web site being easy to use
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Verified
5/5

2003-09-24

"Shipped same day, very fast no hassle, got tracking number right away, product was as expected and at my door just 2 days later."

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5/5

2003-09-16

"I purchased a used 512M stick of Samsung DDR memory (ECC/Registered) for my dualie Athlon box. Not only is the RAM's performance amazing, but the shipping was prompt and efficient. The product was very well packaged and arrived safely and on time. Thanks for a great transaction and an awesome deal on some great RAM!"

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5/5

2003-09-16

"

I needed to upgrade my HP Pavilion 8650C computer.
I needed a new processor and memory with a lot of
help to choose which one was needed at a good price.
I found Axion Technologies and spoke to
Richard M. McCord in technical support and he was able to find the items I needed at a great price.
I really appreciate his patience in his handling this order. I recommend Axion for any computer parts you may need.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Being knowledgeable
Making decisions on their own
Being easy to reach
Resolving problems
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-09-16

"This company has provided me with excellent technical advice, recommended the right products and shipped quickly."

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5/5

2003-09-10

"I needed parts ASAP.
Got what I needed cheaper and quicker than my normal provider. Shipped the way I wanted!
"

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Overall product shipping and delivery process

5/5

2003-09-08

"Excellent Web page setup - no lost shopping cart or items after 45 minutes of adding items from a dozen or so pages, revising quantities, etc., etc.
Good pricing, shipped within hours of order, confirmation email contained all pertinent info, etc. First-rate job all around. Most usable Web page seen to date.
"

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Overall product shipping and delivery process

5/5

2003-09-01

"They shipped my order, exactly as ordered, the day after I placed it. The shipping information was accurate and I was pleased to receive everything on time. My only compaint is that the OEM processor I purchased did not include even an AMD sticker for my case. Oh well..."

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1/5

2003-08-28

"I placed an order on 8/27 for 3pak WINXP PRO/WINXP PROPLUS OEM/DSP and a floppy drive. On PriceGrabber, Axion Technologies was listed as a 3pak WINXPPRO/WINXPPROPLUS OEM/DSP, in fact, Axion sold as one copy. However, I called the support line in Texas and spoke with Richard (ext 123) who was very understanding and admitted this has happen before with Windows 2000. Richard assured me that he would honor the listing and ship two more products. You can’t ask for more, they admitted the mistake, honored the mistake, and shipped the items free. I will shop here again just because of Axion Technologies commitment toward customer service.
Ps. I will follow up once I received all the items as promised.
Follow Up…8/29 Richard from Axion Technologies called while I was at work he left a message and stated he was “informed” he could not honor the price as a 3PK as it was listed. I will get to the bottom of this tomorrow. I will follow up again.

"

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Likelihood of customer recommendations
Overall product shipping and delivery process
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Being updated on the exact date the delivery was sent
Delivering products on-time
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Ease of checking delivery status
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Delivering products damage free
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
N/A
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Making decisions on their own
Being knowledgeable
Resolving problems
N/A
Being trustworthy
Being easy to reach
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Overall customer service
Customer service resolving problems
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Customer service making decisions on their own
Customer service being easy to reach
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Customer service being knowledgeable
Customer service being trustworthy
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-08-28

"Awsome prices, unbeatable support. An item that was shipped was defective, I sent it back and the same day that it was recieved a replacement was shipped with no questions asked.. I am looking forward to do business with them again."

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Is committed to quality products and services
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Overall product shipping and delivery process