"All of the components arrived in order. The processor was on the MB and the chip was tested. That was much appreiciated. The only thing that could be improved is the post order process. The whole process from accounting to shipping is too long."

"On Friday, 9/26/03, at 2:40AM Bzboyz.com posted on Price Watch the following offer: Intel Celeron 1.1GHz w/256K OEM for $38.94 which included shipping and their Platinum Plan.

On Friday, 9/26/03, at 11:05AM I ordered the product online clicking through from Price Watch.

refurbished

The order was confirmed immediately via e-receipt at $37.81 which included shipping but not the Platinum Plan.

On Monday, 9/29/03, at 9:08AM Bzboyz informed me by email that an "issue" was "currently holding up [my] order."

At 9:18AM I called Bzboyz and held for nearly 40 minutes before speaking with "Roger" in Sales.

"Roger" informed me that the Celeron 1.1 had been "discontinued" and they would not be shipping it to me, ever. Of course, this "discontinued" info was hardly news since Intel hasn't made 1.1 Cels for many, many months. Nor did he explain how it was that Bzboyz offered the chip on a new posting as recently as one working day ago and was still offering it as we spoke.

He offered to substitute a Celeron 1.2 Retail for an additional $18.00. He did not offer the Celeron 1.2 OEM which was being listed by bzboyz.com on Price Watch at $38.94, again, as we spoke [in the past hour, they've raised the price to $41.99 OEM, but they're still offering it OEM].

And on top of everything else, their prices are outrageously high on their website. Example: a Retail Celeron 1.3 for $53.94 plus $11.99 cheapest shipping [standard ground]. That's $65.93 total; Newegg sells the product for $45.00 [free shipping & an upscale free ball point pen] and ZipZoomFly [formerly Googlegear] sells it for $41.80 [free shipping]. And those two resellers are highly respected.

This warning is probably applicable to the all MicroX companies: PartspC.com, PCRapids.com,Bzboyz.com, etc.

Edit: Attempt to post



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"Original item ordered was unavailable, but I was notified promptly of the delay and offered comparable substitute item for immediate shipment. Sales support was excellent, and friendly also!"

"This is my second order. Both purchases were pleasant and my questions were answered to my satisfaction. My last order was prompt and the items were shipped within 24 hours."

"Have purchased from BZBoyz several times. Will continue to do so in the future. Fast service and professional attitude."

"First experience buying from them and half the order was missing! Hey, it happens, but I was on a time limit to finish this unit for a customer and now I will have to buy locally (Comp USA...Ugh!) Anyway, I suppose I will try them again and see how it goes. It will also be informative to see how they respond to my email about this very same incident. Ciao!"

"I have never seen such bad service. After 3 weeks, I recieved my order minus the processor and DVD writer. That was the first that I knew about it being back-ordered. I have tried multiple times to cancel the resat of the order, but thay refuse. I AM LIVID! In addition, the hard drive was damaged and useless."

"After getting the run around at various other online merchants, I used the BZBOYZ online chat to talk to a customer service rep named Digant.

I explained the urgency of my situation, and Digant was able to expedite my shipping so that it went out that night and arrived the next day, even though I didn't get my order in until well after the shipping cutoff.

I plan to do much more business with BZBOYZ now that I know that their customer service team is willing to go the extra mile to satisfy their customers!

Thanks Digant!"

"Found it a little hard to contact you. Other wise everything was great sofar. WDBA

Thanks Dallen"

"An excellent store. i would recommend to anyone.
a quick response and excellent customer service who seems to care about their clients."

"I've ordered from BZBoyz about five times, mainly for motherboard+CPU combo kits, and since they have the best prices and their motherboards are always (in my experience) in perfect working condition, I will probably continue shopping with them. They send out a lot of e-mail confirmations about the status of my order compared to other online merchants, which gives them a very professional front. Shipping is usually swift, however, my last order wasn't shipped until four days after the order was received. As of September 20, I am currently awaiting delivery from the carrier. Overall, BZBoyz is among my best online merchants."

"It took BzBoys 7 days before they notified me that there was a problem with processing my credit card and that the order had been cancelled. Until that time I recieved emails stating that my order was on final double check before it was to be shipped. They also called my house to try to get me to upgrade my order, yet did not mention that they were having processing difficulties."

"Quick Service, sends user friendly updates about package and all info via email"

"This is the third or fourth order I have placed with bzboyz.com for hardware items. I search pricewatch.com a lot beforehand and they always have excellent prices on the parts I want. They are quick to process and ship items as well. I enjoy doing business with them."

"very quick response to order w/ tracking
nice layout easy to surf
will refer to friends"