"Great service so far; easy order pages; competitive pricing and prompt service; will order here again"
" I have problems with BzBoyz, but not at first. It was after I had to RMA my Antec case's power supply through BzBoyz that their service quality came to light. It took them nearly three months without any contact before I finally managed to get them to e-mail me about my power supply, only to find out it was out of warranty and had been RMAd at Antec. After another week or so, I got called by BzBoyz saying the power supply was not repaired yet but they would send a replacement (even more high powered, too), which I accepted, thinking it was a good idea, and then I realized they never told me they were sending an Antec power supply. When it arrived, it was a cheap generic brand (and it overall cost me $25 as the warranty for my power supply was expired), as opposed to the $83 power supply I sent in for repairs. And I was pretty much out of luck.
Finally, they offered an exchange, but the aggravation has been great regarding this situation. I would recommend BzBoyz only under the hope that you don't ever have to RMA a product."
"Website was very user friendly. I did not appreciate the man calling me the day after and harassing me to upgrade my waranty in broken english. The parts that I could understand he would not take no for an answer treating me like some home computer user that new nothing about computers. He kept hounding me and hounding me until I eventually just hung up. I bought products from you because I didn't have to go through all of that with a retail store. I will avoid doing any kind of business with you again, unless it is a waranty return."
"I like the site I like theProducts, But the Processing time is excriciatingly slow, I order my product on the morning of the 11th (Monday). Shipped it 3-Day UPS Select Expecting it by that friday the 15th. I figured that left ample Processing time (48 Hours) obvoiusly I was wrong the package did not ship untill late Thursday night. it is now Monday (A week later) and I still have not recieved the package."
"I had to send the item back and was very unhappy with the length of time and runaround that we received. It is now August 17th and the replacement was finally received friday. I've learned my lesson and will definitely NOT purchase from this seller again. This is one of the worst online purchase experiences if not *the* worst experience I have had in my 8 years of being online. "
"You guys had some excellent package notification... i really appreciated seeing the package and the order go through all of the steps that it did... relieved my worries and helped me to understand what was going on. It was very nice. Also the notification for the tracking number was superb. Very easy to read and understand. Overall incredibly good service reguarding shipping information. :-)"
"Bzboyz refused to honor their website price. First they tried to raise the price on a motherboard by telling menthe accessories were not included. When I wouldn't pay more they tried to tell me there was a problem with my credit card. My card comapny told me the charges were already approved. Finally they changed the price on their website. They wanted me to fax them a form with images of my driver's license and credit card. Never again !! Don't deal with them !"
"The delivery of my motherboard and other components was very efficient and I appreciated the email updates. I am in the process of installing the components, but the physical appearance of everything is in great condition. Thank you for your service.
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"Terrible response time. I ordered the part at 11:30am Pacific Time and requested Priority overnite express delivery, because it was an emergency. Nontheless the product arrived on Monaday the 11th - it took the until Friday to get it in the mail, the 3rd day after I placed my order. I had even contacted them to find out the status of the order and let them know the importance, but I could not get any information. I will probably not be buying from them again."
"Unit arrived here today in excellent shape. Happy with seller."
"The prices are good, they don't gouge you on shipping, the website itself was excellent, the communications on order status and tracking via email are without peer - fantastic, shipping is a bit slow; picked up 8 PM AUG 13- Sched. Deliv 20 AUG, that's 6+ days for shipping, order placed 9 AUG sched. to receive 20 Aug - a bit slow this day and age."
"Highly recomended. Fast service and my order shipped out the next business day. A+"
"The positive reply of early correspondence and mail was able to be purchased in comfort. Since mail of a duplicate was sent repeatedly and its order was well found in what state, it was good."
"I won this auction on 7/27/03...they list Paypal as a payment option but Paypal says they do not have a Paypal account...so I sent them a money order on 7/28/03...they should have had it in hand no later than 7/31/03...on 8/7/03, I received an email stating that my order "has successfully been authorized for shipment"...on 8/12/03 I received an email stating that my order "has been picked up by the courier today"... on 8/13/03 I checked the USPS Track and Confirm site...they reported that "the USPS was electronically notified by the shipper or shipping partner on August 13th, 2003 to expect your package for mailing."...This has absolutely got to be the poorest example of shipping that I have ever encountered. 'BZBOYS' is obviously far too busy to ship their products in a timely manner..."