"Web site said, RTF " Ready to Fly" BOX read ARF "Almost Ready to Fly". Ordered on the 9th. Received on the 20. A little long on the shipping."
"Everything went better than expected. I was surprized by the amount of info on every model . I was a pleasure buying a model from this company."
"I WAS VERY DISAPPOINTED IN YOUR SERVICE. I ORDERED A PLANE ON 13TH OF DEC FOR MY GRANDSON FOR XMAS AND DID NOT HEAR THAT IT WAS OUT OF STOCK TIL DEC 19TH AND THEREFORE WAS TOO LATE TO ORDER ANOTHER ONE FOR HIM TO GET IT BY XMAS AND IF i ORDERED ANOTHER ONE THEY SAID THEY WOULD CK WITH MANAGER FOR EXPEDITED SHIPPING AND STILL NO RESPONSE I COULDN'T AFFORD TO HAVE IT SENT 2 OR 3 DAY AIR SO I AM FURIOUS. pLACED AN ORDER WITH Nitro Planes on Monday and it was shipped on Tues and I'll receive it by Dec. 23 and no extra shipping charge, Now that a company that responds to their customers needs, especially this time of year. Thats where I'll do my shopping next time"
"Its been over a week sence you posted that it would ship it 2-3 days. according to your last post it still says it will ship in 2-3 days. I don`t guess that I `ll receive it before Christmas.
I am very unhappy at this time."
"I am very pleased with the service I have received from Banana Hobby. The price was great, delivery was as expected and arrived in perfect condition. Can't wait until they have more Knight II Helis in stock."
"Ordered 2 Double Horse 9104 helicopters, one in red, and one in blue. Very nice product however nevery assume anything. Thought since I ordered one in each color they would be seperate frequencies however they are both 27 mhz, so it will not be possible for both my boys to fly at the same time. Still gave 5 stars as I should have checked into this instead of assuming they would be different."
"Great products and pricing! Shipping quickly and everything arrived in perfect condition. Highly recommended! I will be coming back for more!"
"My last order for a New Helicopter came in in about 2 weeks or so with a missing screw and a broken gear but I was sent the replacement parts from Banana Hobby. I am still waiting for my new order for parts that I ordered, which will come on the 22 nd of December. I don't understand why basic UPS shipping has to take so long. It also takes a long time before Banana Hobby brings your order to UPS or sends it out. I discussed this with someone in Tech support about a week or two ago they told me they send ship every day. Why can some of the Hobby companies deliver very quickly at a reasonable rate? What if Banana Hobby were to have a super saver shipping program similar to tower hobbies where you pay one yearly fee and you are bumped up to faster shipping. It is crazy that if you'd like to receive your package in a few days instead of a few weeks you have such a huge jump in cost! On average all my orders so far have taken over 2 or more weeks with Banana Hobbies basic UPS service. I cannot see ordering a bunch of parts perhaps adding up to between $10.00 & $30.00 and having to pay $40.00 to 60.00 shipping extra to get the parts to you in say 3 to 5 days! Somebody is padding money into these costs! "
"Buena experiencia con todos los productos, informacion muy bien explicada.
Saludos Pablo Jorquera"
"banana hobby was a incredible finding in my 2011 internet life. I bought a lot of big products with really nice prices and wonderful quality. Is the best."
"Fast turnaround on my parts order! Well done, and thanks!"
"I had no problem at all with there service.The item came well packaged and in fine condition.It was better than expected!"
"Fast good service. No hang ups or snags. Will continue shopping with Banana Hobby."
"Slow delivery.
Poor customer service. I had a problem with my order, no-one contacted me. Only after my 3 phone calls and 10 days later did I get any satisfaction. The models are great - I have purchased 3. Would like to be a long term customer but at this point I'm not sure."
"The item I ordered is on backorder and the date keeps changing. I'm not sure if I'm going to get it at all - certainly not in time for Christmas!"