"It would helpful and more clear if you stated in the description to the customer that in purchasing 1 box you will receive a qty of 14 planks that are 42 inches long. That is what I received when opening my 1 package. I know the planks are 5inches in width, but some of the 42 inch long planks are cut in half or in thirds or are whole pieces. It is just confusing to just state "1 box contains 20 sq ft of coverage." Very very misleading description - will be returning the product since I now need to purchase another 5 boxes or a qty of 100 (?) to complete the wall I was hoping to cover."
"It should not take a week to get a return label....."
"I am having a walk-in closet built, and I've been hunting for the perfect chandelier to hang from the middle of the ceiling. I chose the "Designer's Fountain Dahlia Aged Platinum Three-Light Mini-Chandelier," and it was hung yesterday. It is even more gorgeous than I could have ever imagined! The glass "crystals" and beading offer just the right amount of "bling" without being "over-the-top." It is truly perfect in every way, and I'm absolutely thrilled that I chose this little darling over the hundreds I was looking at online before making my final choice. I love my new chandelier!! "
"right product, definitely right price, ease of ordering quick arrival"
"I read a similar review below, we might have spoken with the same customer service rep. I began to describe the issue and was immediately attacked and told it was my fault - she didn't even hear me out and was YELLING at me. I have to repeat that - the customer service rep was YELLING at me. Here's a brief recap: They sold me an item that needed other parts to make it fully functional and did not advise me of that at the time of the sale. And the Bellacor specialist who I was working with was the one who suggested this item. The customer service rep said it was my fault and I should have known. I told her repeatedly that I bought the item on the advise of their specialist. And she was yelling at me from the get go. After 15 minutes of me being as patient as I possibly could I lost it and yelled back. I was within the original 30 day time limit and so she grudgingly agreed. It has now been 24 days since they received my returns and no credit has been issued. I emailed them 4 days ago and was told they would check. Still nothing, no response. I sent another email this morning. If I do not receive anything this story will be reported to the Better Business Bureau. I will never shop with them again - buyer beware."
"I love my order. It came packaged very carefully. I will order again."
"The polished brass outdoor fixtures (Item 322376 and 79038) were competitively priced, items arrived in 4 days (including over a weekend), shipped free and were easy to install. The customer service rep was delightful to deal with; pleasant and helpful. Thanks! "
"I was looking for a mother of pearl table lamp, but all I could find was very old fashioned and bulky. Until I found Bellacor online which carries this beautiful table lamp. I was hesitant to buy it at first because there is just one picture on the website and it I s a really expensive lamp. But when Bellacor had an online deal (buy more save more) I decided to take a chance and was very happy I did so. This table lamp is classic but with very modern touches, is extremely good quality, sturdy and beautiful. I had people over the next day I set the lamps up and my guests could not stop talking about how beautiful these look. I could not be happier with my purchase and overall experience with Bellacor."
"Light fixture just as described and very fast shipment. Well packed no damage. I am very pleased."
"I ordered a feiss one light flush mount fixture (http://www.bellacor.com/productdetail/feiss-fm404orb-hounslow-oil-rubbed-bronze-one-light-flush-mount-with-clear-glass-1542470.htm). It arrived in less than a week in great shape. The ordering process was easy and it shipped faster than expected. The entire process was extremely seamless."
"We just recently bought a house and it was in need of updating. We bought 3 different light fixtures for different rooms and we love them all! Bellacor has such a vast selection, it was an easy choice for us."
"Table was delivered as promised. Packing was substantial...never seen so much styrafoam. Table's height was 'higher' than I imagined, even tho' I knew dimensions, but my other console table was so much lower; I like the new heighth. Color is not my absolute preference (antique ivory) but it complements my other furnishings. The table is longer than my previous one and it is narrow in depth, as I have a small entryway...and have been looking forever to find something that was not so wide and would fit my space. This does the trick. I love the drawer as well. My nephew put it together, and he had no difficulties. Service was great. Thank you, Bellacor. I appreciate the discounts and coupons as well!"
"Purchased 2 items, both available on other websites, however, no tax and no shipping, the cost on Bellacor came to about $40.00 less. This is significant because of the limited budget I have to makeover the guest bath. Both items arrived packaged extremely well and within the time frame estimated. "
"You sent the wrong color and refused to refund my return postage. I will never, never, never order from you thieves again. There are too many other options out here. You are not worth my time nor my providing salaries to a den of thieves. Smh"
"As a design professional, I work with many companies both on line and at physical locations. The customer service reps at BellacorPro are extremely helpful. Their ability to answer questions, even if they have to call the manufacturer, never fails. Returns are easy and well organized. I love this company! "