"Really low price and free shippping. Took a while for the part to get here, but no complaints since I could have upgraded to faster shipping for additional cost."

"On 2/16/2003, I ordered a single 24" Round IDE ATA133/100/66/33 Cable and a single 18" Floppy Round Cable. Shipped via USPS Priority. They arrived on Friday 2/22/2003. Would definitely order from them again!"

"This was my second purchase from Bestbyte. Their prices are good enough that I decided to give them a 2nd chance. (The 1st time they were slow and got one item slightly wrong: 24inch IDE cable rather than 18inch which was ordered.) This time the order was 100% correct. They shipped on the 2nd day and the order arrived promptly."

"I've ordered from BestByte a couple times now and each time I am extremely satisfied, especially this last time. BestByte is great for all the little things(fans, heatsinks, thermal compunds). They don't overcharge on shipping like some of their competitors do. That's a great thing and it shows they don't think their customers are fools. Yes, BestByte's shipping takes some patience, but that's fine for me. Just don't order something you're going to need in 3 days and you won't be disapoointed. They have low shipping costs and the trade off is a few extra days to get your items, I like it.

When making an order, let them know you're a return customer or a new customer, that's why the comment box is on the order form. If you're new, let them know how you found out about them. If you're a return customer, tell them about how your last order went with them. People always complain about bad service and never acknowledge that there are also bad customers.

BestByte could probably work on their communication skills. Once I tried calling for 2 days to try and add something to my order, but calls to both numbers they have listed along with messages on their voice mail proved useless. I am willing to overlook it because they have never made a mistake with my orders.

I always recommend bestbyte to friends who are experienced online buyers and not to first time buyers until bestbyte starts answering the phone."

"Order 2 Thermaltake smart case 2 fans and a removeable harddrive rack for pretty good prices, website states will be shipped within 3 business days, actually shipped on the 4th business day. But did receive email informing the item is shipped. Items arrived in perfect condition, all brand new as well. Very happy and will do business again."

"I ordered a tube of Arctic Silver 3 from these guys. While not the fastest in the world on shipping (7 days), they certainly made up for any lack of speed with an eye popping price on the item that I wanted. Packing was minimal, but good enough. Good job guys!"

"Ordered a tube of Arctic Silver on 2/5/03. It was shipped by first class mail for free to the east coast and I recieved it on 2/11/03. Price was great and shipping was faster than expected. Very satisfied. "

"I ordered a couple of items before noon one day and it all shipped before 11AM the next day. I have no reason to complain!"

"They have a good selection of products and good pricing, but their shipping is the worst I've ever seen. I made an order a week ago and it hasn't even shipped yet. Nobody ever answers the toll free number listed on the site. I ordered something last year and had the same problems. I was able to talk to the owner then and it was shipped the next day. I can understand it happening once, but multiple times is unacceptable."

"Friendly phone service, parts shipped when expected, arrived in a timely manner, and in fine condition. Exactly as it should be."

"Great price, everything arrived in good condition, and shipping was decent, they could ship ground/usps packages out faster, but im still happy! Thanks!"

"I ordered a couple of fans and a heatsink, all of which were in stock on their website, on a Monday. It is now Friday and I have not heard a word from them, but they have charged my credit card.

I've tried checking the order status online, but that was no help. I've also tried calling about five or six times, but no one has answered. I decided to send them an e-mail inquiring about my order, and received no reply to that, either.

Finally, someone answered my call ("Barry"). I mentioned that I had sent an e-mail, and he said that they don't respond to e-mails checking on order status because there are just too many. Well, if they had a better order status page, maybe they wouldn't have that problem. Also, maybe they should note on their website that they do not respond to order inquiries received via e-mail.

Anyway, Barry said that there was a delay filling my order because they were waiting for the heatsink to get to their warehouse. Apparently, it was “in stock”, just not at the warehouse. (?) He said it was at another location a couple of miles away. Well, send someone to get it!

I decided to order from these guys because their prices are good, and so were the reviews I read. I don’t know if I’ll order from them in the future, though. At least when newegg delayed my order, they volunteered to waive my original shipping ($20) and upgraded me to FedEx OVERNIGHT!!!"

"1st purchase from this company. Only ordered a $1 part. Order processed in time frame given on site. Delivered on time as promised. Good prices. I'll be back for another purchase."

"I've ordered from bestbyte 4 times so far. Each time they have had the best prices on things like round IDE/floppy cables, Arctic Silver 3, and northbridge heatsinks also you can often get free or very cheap prices on shipping so your small inexpensive orders stay that way. Another nice thing is that they seem to ship out your items within 24 hours"

"I am a VERY satisfied returning customer. I like this company because they ship everything on time and it's always good quality.

I ordered a tri-color neon light on the 28th and it was shipped shortly after. I love the ease of purchasing from them. The owner on the phone is very courteous and he shipped my neon immediately after I called him and asked him if it could ship on that day. He sent me a tracking number within 15 minutes of my call.

I love this company and I will always buy from them!"