ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2019-07-08

Easy site to book

"Booked a 30 yr anniversary trip. Very easy and clear to understand."


Verified
5/5

2019-07-08

Excellent!

"Good service and experience overall!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-07-08

Wow.! Amazing experience

"5 Stars for Them Reps ! Yala"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-07-08

Awesome and EASY! Great Value

"Very helpful it was quick & easy and very economical"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2019-07-08

Very helpful

"I spoke to Barrett sales associate at bookit.com to change our flights and hotel reservations. Initially we had reserved our vacation to Punta Cana but given recent accidents and deaths happening there , we changed our reservation to Cancun, Mexico. Our associate was very helpful and he efficiently switched our reservations and flights. Will definitely recommend them and plan on using book it.com for future vacations."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-07-05

Smooth sailing

"Booking a vacation on this site was terrific. One stop shop with great options and information provided in a user friendly format."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-07-04

Awesome Services from Excellent Staff!

"My wife and I have used Bookit.com for over 15 years and have never regretted it! Never found a better price or deal and have never had an issue with any part of our itinerary, airline, hotel/resort, transfers, or excursions. Their customer service is top-notch!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-07-04

Soooo Excited!!

"So excited to book a trip with my boyfriend of 3 years!! We can't wait!! Thank you for making it possible!!"


Verified
5/5

2019-07-04

Trip

"The customer service agent fron the rescheduling department was very patient, helpful and friendly. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-07-04

Excellent customer service

"Took the time to book exactly what I wanted! Stayed friendly the entire time despite all my changes! "


Verified
1/5

2019-07-04

Booking with Bookit is a nightmare.

"Hidden details about flights that cant be cancelled, then when you try to rebook using your flight credit they want to charge you 200$ per person, and on top of that its almost impossible to get ahold of an agent that can do the flight credit change. absolutely horrible. "


Verified
2/5

2019-07-04

Not a good experience

"The hotel is not what I expected, the air conditioning didn’t work, they change my room but was the same problem, and you should change the photos for more recent the hotel is old and in a bad condition!"


Verified
5/5

2019-07-02

Reunion 2019

"Simple n friendly staff interaction "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-07-01

WONDERFUL

"MY EXPERIENCE WAS EASY. NO HASSLE. BOOKING THE ROOM AND AIR FAIRE TOGETHER"


Verified
2/5

2019-07-01

Long Wait for Help

"Me and my wife made reservations for Punta Cana in the Dominican Republic. Due to the deaths that have been happening we had to cancel. During our cancellations we got flight credit instead of our money back which is fine due to me and my wife booking a trip to mexico we are just gonna use our flight credit. Not only is sun country horrible with customer service BookIt.com is horrible with customer service as well. Constantly putting you on hold and dealing with folks that will just hang up on you (because in the end its just a job and they don't care how you really feel.) getting my flights finally taken care of they charged us $500.00 to change our flights which came out of our flight credit and still having to come out of our pocket and additional 2000 dollars we finally got our trip booked. I highly recommend anyone going through www.bookit.com to just go to a real Travel Agency and work 1 on 1 with an agent instead of going through this company that seriously does not care about your trip and well being and are more focused on money."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges