"I have been with Brickhouse for 3 years. The tech support is outstanding! They try to resolve your problem as quickly as possible. They are knowledgeable and courteous. The sales reps. are also courteous. Once they understand your needs they run away with it and give you the best customer service possible. Overall, Brickhouse is a reiable, secure source. Their products are well made and the service is very good. i would receommend them to anyone. "
"Adam was very helpful , I made a decision on what product to buy because of his patience,."
"Gadgets galore, customer service alouring, love the site and your business ain't boring... "
"Everything worked well from the order to the reception of the device. The only thing is, I can't make the ordered device work efficiently. "
"Thank you for your prompt resolution to my problem . "
"I have been having problems re activating a tracker, and have sent multiple emails, requests for customer service and even chatted on the site, to no avail. This had gone on for over 2 weeks, and after trying unsuccessfully to call today was about to give up and buy another device from a different supplier. Then along came Ruschelle, who managed to use common sense and get things (hopefully) sorted. She was extremely patient and very customer friendly. Excellent work which regained my faith in the company. I was getting worried as I did not want to go elsewhere as Brickhouse has always had the solutions I needed for operations here."
"Anytime anyone asks for a good gps system i always recommend Brickhouse bc how easily it is to track and get set up. would def recommend this company and have!! :) "
"Charlie helped me get started resolving problems I had programming my camera. This was done with a great deal of knowledge of the camera and patience with the camera not following the commands.
Get my name off Youtube, please. All the companies have my name on the comments for their Hidden Clock Radios.
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"I just cant wait to use the product. Thanks guys youve been great."
"I had a few issurs and decided to get fully refunded for my nano 5 which the company granted. I appreciate their customer service despite my frustration and issues...that shows integrity . Thx "
"I was worry about the delivery but I felt so much better after I spoke with customer service. The delivery was fast and easy. Thank you so much."
"i am expected made in usa product but received made in china product , on the cover no identification of brick house , no logo no name."
"The customer service that I have received these past few years has been excellent. The staff is friendly, knowledgeable & courteous. "
" I must admit I was extremely worried with the "After Purchase" support I would receive because of past experiences with other GPS companies. I do not want to name any names... Amber Alert GPS( Lazy Liars ), DataBlaze GPS( Crooked Crooks ), etc... But what I was finding is that "After Purchase" is when most GPS companies do not really care about the client.
Well I found that BrickHouse Security was completely different. I found the unicorn ! I was assisted by several kind BrickHouse
representatives ( Mike Bryant, Diana V., ... ) and they went out of their way to make sure everything was perfect!
One really stood out because she promptly returned all my calls and would not leave my side until I was all set up and everything was spot on. Thank you Diana V. !
Now that I am all set up, I can tend to my business and not have to worry about my GPS service.
Best Regards,
Paul C."
"Great locating and picture of the area very clear"