"The installer (Curtis) was great explaining where things would work best and why it will not work in places I wanted. He did a fast and great job. We would like him always. Very business like and kind."

"she was real nice and very patient, I wanted to check t see if everything was working correctly."

"Very efficient. i'll have to wait a couple of days to see if my issue is resolved...I cannot access the motion detector right now."

"To many steps to take stoping the alarm from beeping"

"My issue is that it is terribly difficult to reach anyone in a situation when someone needs to be reached quickly. I’ve called on three different occasions. All were terribly stressful"

"Your voice options were lacking unable to get from options to a person. No option if you want in home service scheduled"

"I was not sure how to accomplish some tasks to get my camera loaded. My agent was able to guide me through all the steps even though we could not finish."

"Re: my e-mail billing, it is not coming as indicated that it would. I hope it is corrected next month or I will not be happy"

"My only complaint is too long on hold waiting to talk with a representative."

"The first call to the field rep did not satisfy our request; hence, we called corporate and was treated with the most respectful and professional assistance you’d expect from the field. Corporate rep was exceptionally well rounded and professional. We asked for and relayed our experiences to the corporate supervisor. Corporate rep and supervisor were without a doubt rank the very best any organization would want to have."

"The general experience is good,getting a agent on the phone is very poor to cancel alarm system going off what number do I call to cancel the system going off? I need some papers on Brinks Home Security."

"The person explained things to me very good"

"Got my question answered and my items ordered quite quickly."

"I’m so anxious for my contract to terminate I started my monthly $49.00 and now I pay $58.07 I feel I’m been deceived on the price I keep asking why?they never give me a good answer they nickel and dime me all the time,"

"my experience was with the Brinks agent was very helpful & the problem was completely resolved."