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Customer service:
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Verified Brinks Home Security Shopper
Verified
5/5

2019-01-14

"Larry did an amazing job correcting my issue."


Verified Brinks Home Security Shopper
Verified
5/5

2019-01-14

"Monique was outstanding and understanding."


Verified Brinks Home Security Shopper
Verified
5/5

2019-01-14

"Great experience, very professional."


Verified Brinks Home Security Shopper
Verified
5/5

2019-01-14

"did not know I was with Brinks"


Verified Brinks Home Security Shopper
Verified
3/5

2019-01-14

"Brinks is to expensive. Does not value long standing relationship with discounts"


Verified Brinks Home Security Shopper
Verified
5/5

2019-01-14

"Frustrating dealing with automated messages. Can be confusing which option to choose."


Verified Brinks Home Security Shopper
Verified
5/5

2019-01-14

"My agent was well informed and was able to find the problem quickly."


Verified Brinks Home Security Shopper
Verified
4/5

2019-01-14

"Resetting of password to website does not happen during weekend, this should be fixed, NOW!"


Verified Brinks Home Security Shopper
Verified
5/5

2019-01-14

"Very short and her was very polite"


Verified Brinks Home Security Shopper
Verified
4/5

2019-01-14

"When contacting Brinks by Text for a technical issue and from my phone that is on my account, I synod have to give my name, address AND code word!! I WILL NEVER GIVE MY CODEWORD BY TEXT WHICH IS EXTREMELY CRAZY CONSIDERING I WAS TEXTING FROM THE PHONE # ON MY ACCOUNT."


Verified Brinks Home Security Shopper
Verified
5/5

2019-01-13

"The welcome recording and menu is very similar from one menu to another, suggesting lack of organization.In emergency, caller has to wait for message to complete, choose option, wait thru another message, choose option, then hear option to csncel false alarm. No emergency diversion at the beginning..."


Verified Brinks Home Security Shopper
Verified
5/5

2019-01-13

"good everyone at Brinks were polite and efficient."


Verified Brinks Home Security Shopper
Verified
4/5

2019-01-13

"Good. She gave me a reduced rate on my 5 yr anniversary in July 2019. Said she would sent email verifying price but I have not received it. Would like to have it for my records"


Verified Brinks Home Security Shopper
Verified
5/5

2019-01-13

"My experience with Brinks has been excellent. The agent was very knowledgeable. She exceeded expections in her job. Very thankful for Brinks!"


Verified Brinks Home Security Shopper
Verified
5/5

2019-01-13

"the experience I had with brinks was good."