"the Varaluz 124S08 light is more than I hoped for. its piece of art and light in one. I use it above my desk in office. mixing it with the 5000k led bulbs gives off nice light and décor. Purchased it from Lighting Direct.com was a peaceful experience. priced fairly, quick shipping. recommend to anyone to use this site. "

"I purchased an over range exhaust hood from Build.com. The Item arrived in an appropriate time frame. It was packaged well and had no damage during shipping. The hood was competitively priced. Installation was fairly easy and the it works as expected. The design was nice. We are happy with the purchase."

"I am building a new house, and needed 5 outside doors and 20+ interior doors. I found Handlesets.com and ordered the outside door hardware first, keyed alike for no charge and with free shipping. There was a delay in one door set, but by using Live Chat with Kristina, I was able to correct a mistake that I had made, and get the second order also keyed alike. Then I ordered the interior door hardware, including one set with a keyed lock, and again, with Kristina's help, I was able to get that handle set keyed like the rest. All through the process, the website worked well, and when I needed help, Kristina took care of everything. This was definitely a great service experience!"

"My wife and I purchased all Delta faucets , and fixtures for our new home under construction . My pluming contractors arrived on the site to install the new fixtures ,that's when I knew my purchase was the right one . The plumbers told me they were so glad I purchased the best and easiest to install .Your web site was worth checking out ,and your customer service was a joy to work with. Thank You , Earl and Debbie "

"We are a residential remodeling company and use build.com for purchasing a lot of kitchen & bathroom fixtures/accessories. They are quick at addressing any issues, such as a discount code that wasn't applying at checkout, or returning an unused product. I've never had any problems or complaints with their services. We receive what we order when they say it's going to be here and in good condition. We do a lot of shopping around for the best prices and Build.com consistently has the best prices for what we order. Even compared to the local plumbing suppliers or other online sites build.com has great prices. I'm constantly surprised by all the products that build.com carries. By far, the first place I turn to for purchasing building products."

"I've purchased several fixtures over the last year and have been extremely pleased with my lights. The prices are great no matter what you want to spend---simple, economic fixtures as well to 'over the top'!! My fixtures have arrived as promised with quick shipping and with out breakage. I will continue to order from this company and have told friends who are in the remodel phase of their home to check out this website."

"I remodeled a kitchen at my previous home and now am in the process of remodeling two bathrooms at my current residence. When they are done I will start the kitchen. I've purchased all of my sinks, toilets, faucets, towel bars - absolutely everything from Build.com. Aiden contacted me by email and when I called I was put right through to him to confirm I had purchased all the necessary connectors, wax rings, and whatever else in order to complete the job. I have never had to return items as everything that I received was exactly what I ordered and without damage. I believe I get better service, more knowledgable advice, and a greater selection by ordering online from Build.com than from going to a big box retailer and I know I get better prices than if I had gone to a specialty store. It is my "go-to" site!"

"The Soler and Palau CAR100
4"/100MM Steel Backdraft Damper
Was very well machined with tight tolerances and the seal fit tightly. I liked the way it opened and closed. Installed the unit and have enjoyed the lack of a draft in my bathroom.
Well designed unit and great shipping experience.
Thank you."

"I recently purchased a Moen shower system for a new construction shower. I was not sure about which diverter I needed so I contacted a rep at Build.com. She was extremely knowledgeable & patient. After ordering & receiving the diverter that she recommended, I have perused the installation instructions & recognized that the woman knows her stuff! The moral is: if you're not sure, contact these people & give them all the details & they will help you out!"

"Build.com was a pleasure to deal with from start to finish. Athena from Customer Service went above and beyond in my opinion. I purchased 2 electric wall sconces for a new addition. We received them quickly and intact. They are just perfect and even nicer than pictures.
My only dilemma involved shipping. Due to my mailing address & physical address being in two different cities, and UPS & FedEx economical shipping options, the carrier will drop off at "local" post office to complete the delivery. However, my local office won't deliver to me because I am not on their mail route. (No box out front)
I have a PO Box in another town closer to where I live.
Athena put all of my worries and frustrations to rest. She dealt with the carrier directly and my items were delivered flawlessly.
I will definitely make future purchases and would highly recommend Build.com to anyone looking for quality products and quality service.
Thank You Athena and Build.com!!"

"I purchased Kohler sinks, Hansgrobe faucets, Danze towel bars, Kohler medicine cabinets and Kohler toilet seats from Faucet Direct and could not be happier with my purchases. Everything arrived when promised and in perfect condition. I would definitely recommend this company to anyone thinking of renovating their home. "

"I purchased 3 ceramic fixtures. I din't put them up for a week. When I opened the box 1 of the fixtures was broken. I called and explained to the representative what I encountered. He apologized and before I had finished talking the representative had another on the way to me. I received it 3 days later. No hassle,no return the old one,not even a picture sent to them. That is customer service!"

"I had a fantastic shopping experience. The customer service is the best in my opinion. I have ordered from several.
Ron"

"The. Experience was the best I have had in my online shopping experiences. The products came in timely manner.

I have a solid good experience with Builders.com websites.
"

"I received great help in ordering the items that work together. Very fast and efficient."