"I purchased the Lite Source LS-398 on Nov.1 from build.com.
for my upright piano. Love the look and style of the antique brass. Provides ample light for my keyboard (2 40W lightbulbs).Base is sturdy and sits securely on top of piano. Price was unbeatable compared to other websites. Delivery only took a week. Customer service was very polite. It was my first time using build.com. Overall it was a very positive experience. "
"I was ripped off by faucet Direct. I had to cancel my order the day after and I was charge 15% in my case almost $400.00 even if I told them I was ordering a different product that day.
I wont use them ever again."
"Very pleased with the exceptional sales and sales support of Build.com. Minor order variation handled immediately and effectively. this is a big deal with contractors waiting !!"
"all went well ,I use build for most all my plumbing products ,pricing is good and the people are great ,saving tax in the contractor world is huge, have used for years keep it up"
"Great online store with exceptional personal attention. It offers all the shopping convenience of any online retailer in regards to product variety and pricing, but also has an exceptional team of sales staff ready to help with product and order questions via chat, email, or on the phone!"
"I use Build.com frequently for purchases for fix and flips and most recently for my own remodel. I am know to be a price shopper and Build.com has proven to have the best pricing on the products I have shopped for. I'm also very happy with the broad selection. Build.com is accurate in fulfilling my orders and quick to deliver the product. One of the best online retailers ever."
"good product for a granite composite sink...just be sure to order it when you order the sink"
"We are building a house in WA and have purchases numerous items from Build.com. everything we ordered was shipped quickly, arrived in good shape and made our purchasing decisions real simple. We have had 0 problems and are extremely satisfied with everything about this website and the products and services they offer."
"I ordered the Rev-a-shelf knife drawer insert over the internet. It arrived in good time and was as described. Pretty happy with the service and the fact that I could get it so quickly to Australia."
"Very high satisfaction rate. We placed a very large order that included several different fixture brands and models. The customer service was wonderful, we worked with Lizzy. We had a few fixtures that needed to be replaced and we had no trouble getting new fixtures sent at no cost. I would order again from build.com. "
"Build.com is my go to place for faucets and remodeling needs!"
"I found Build.com online because I was so frustrated at the prices and quality of faucets available at the stores in our area. I took a chance and ordered one faucet for our master bathroom. I was sooo excited when I received the package and all of the materials were metal - not plastic. The price I paid was less than purchasing the same plastic faucet at the big box stores locally. I am thrilled and have already placed a second order. I have already recommended (actually bragged) about this company to many people!!! "
"The ordering process was so easy! The items arrived so quickly! One of the lights had broken glass and we had to hang it that way. The replacement process was just as easy; the rep was great; Maggie Phillips. She offered future help for new purchases. Only downside, when the new one came, I had to pay to have it installed again! I will order from you again!"
"I ordered all the faucets I needed for a complete bathroom remodel. The sales person was extremely helpful, knowledgable and patient with our learning curve. Everything arrived within a week. We could not have been happier. We have not needed to return anything so I do not know what that service is like."
"I have used Build.com for two different remodel jobs and both time was thrilled with the personal and experienced help I received in placing my orders. Except for one minor problem, everything arrived on time or early and in good shape. Debbi DePalma is amazing at her job. She gave great advice and was very patient. I never write reviews but never had this great of an experience."