"I spent 27 years in the FBI and was involved in my share of CCTV surveillance applications and monitoring. Without question, the guys at CCTV Camera Pros are as technically qualified at setting up CCTV systems and interoperability over the Internet as anyone I used to work with. They hung by me during some trying times as a result of a camera factory defect until we got it right. The 16 camera residential system I have, would rival any government installation for video quality. I highly recommend the guys at CCTV Camera Pros for their after sales technical support which is so important in todays systems."
"Great experience with cctv camera pros and awesome communication.
Purchased 2 LPR cameras with NVR, great software with plate recognition, almost plug in and go. After install , just set up target area for each cam. To make sure I had system all set I gave them a call to walk me through menu settings for each cam and they where more than willing to help me. Definitely will be buying from them again ! Thanks "
"Service and delivery were beyond expectations. "
"Tech support very good.
I like this better than other DVRs I have used. The trigger input are one of my main requirements and work very well.
Many options to work with, such as intrusion area, etc.
It would be good if the snapshot for email resolution was selectable, but ok.
James is currently working with me on a solution to an ONVIF IP camera that is not showing up on display screen.
--Ralph"
“Thank you so much for taking the time to leave us this review. Please let us know if we can help in the future.
Sincerely.
-Mike Haldas, co-founder”
"I had an old system that need a few new cameras and Mike gave me the perfect advise! They worked great and make the old cameras look really bad. I bet my customer will want to upgrade the others soon.
Thank you!"
“Thank you so much for taking the time to leave us this review. Please let us know if we can help in the future.
Sincerely.
-Mike Haldas, co-founder”
"The purchase of the camera system was smooth and efficient. The follow-up to resolve technical questions and issues was outstanding. This was especially true in working with James in technical support. He did a fantastic job in helping to resolve our technical issue and was very respectful and professional."
“Thank you so much for taking the time to leave a review. James was our very first team member 15 years ago and we love him!”
"easy install and easy to use"
"I had a Q-see product for about a year before they threw in the towel. Mike came to the rescue, and I was able to upgrade and keep the present wiring already in place, he set me up with a great NVR and also recommended some better cameras. No pressure, just answered my questions, and so I purchased from them. Fast delivery and after sales check up. This is a quality... not quantity company!!
If you choose to do business with these guys you will not be sorry! "
“Dr. D, Thank you so much for taking the time to leave this nice and thorough review. Please let us know if we can help in the future.
Sincerely.
-Mike Haldas, co-founder”
"Finally decided to try a quality camera for my security system and have to say that this camera does not disappoint! This camera blows away my stock Samsung camera in all aspects. Day/Night vision is excellent! And as if I need to top that, the customer service is top notch! Before purchasing my camera I had a few question on its performance and whether it would work with my DVR and Mike responded quickly and cleared everything up. Even after they received my sale I was sent an e-mail basically saying that they were there for me if I had any after sales questions! I am so impressed that I am thinking about purchasing a couple more cameras to replace the ones that are wearing out. Wished I would have known about these guys before I purchased the system I have now! I'm sure I would have been much happier in the long run!"
“Thank you so much for taking the time to leave a review. It really helps us a lot! Please let me know if I can help in the future.
Sincerely.
-Mike Haldas”
" shipment, arrived as expected. Very helpful with troubleshooting as well. Thanks!"
"Work great no major problems. Better than the connectors I bought from pearstone had one break in me.cctv camera connectors work just fine
"
"All their pictures and videos are extremely helpful.. ..quick, fast response to questions."
“Thank you so much for taking the time to leave a review. If we can help in the future, please let us know.
Sincerely.
-Mike Haldas, Co-founder”
"Was able to purchase just what I needed at a good price "
“Thank you for taking the time to leave us a review. Please let us know if we can help in the future.
Sincerely.
-Mike Haldas, co-founder”
"It Doesnt get much better than this transaction, I mean this guy REALLY CARED about whether or not I got the right item! And I hate to say it but to me it is important: he spoke and understood English! Thank you for exceeding my expectations!"
"As a 30 yr install and service tech, I am familiar with getting tech support. I am not exaggerating to say my questions/issues were addressed almost immediately. The hybrid system has performed beautifully and customer wants more cams (17 currently). I have a very happy customer and I have peace of mind support. Highly, highly recommend this outfit.
-Scott Audio/Video owner"
“Scott,
Thank you so much for taking the time to leave this review! If we can help if any way in the future, please let us know.
Sincerely.
-Mike Haldas, co-founder”
"I am very pleased with the quality of the system. It does everything I need it to. Very good customer service. Promptly answered my questions."
“Thank you so much for taking the time to leave this review.
Sincerely.
-Mike Haldas, co-founder”
A rep from CCTV Camera Pros, cctvcamerapros, has responded:
“Thank you so much for the review! If we can help in the future, please let us know.
Sincerely.
-Mike Haldas, co-founder”