"I spent 27 years in the FBI and was involved in my share of CCTV surveillance applications and monitoring. Without question, the guys at CCTV Camera Pros are as technically qualified at setting up CCTV systems and interoperability over the Internet as anyone I used to work with. They hung by me during some trying times as a result of a camera factory defect until we got it right. The 16 camera residential system I have, would rival any government installation for video quality. I highly recommend the guys at CCTV Camera Pros for their after sales technical support which is so important in todays systems."
"Your DVR replacement recommendation was a simple plug n play and seamless setup. The Viewtron DVR features are a nice upgrade from my former Q-See unit with intuitive menus and icons for easy operations."
"Great company!!! I originally ordered a recorder for CCTV cameras. The price for that item was nearly $600 but a CCTV Cameral Pros employee recommended that I go with a lower price model that was a better seller and just as good in quality. I took their advice and saved nearly $300. Thanks so much for your expertise and honesty. I will definitely order from them in the future."
“Mark, Thank you so much for taking the time to leave such a thorough review! Please let us know if we can help in the future.
Sincerely.
-Mike Haldas, co-founder”
"I ordered a camera to replace one and the camera was sent fast and communication is outstanding. Mike has checked back with me twice to insure I was satisfied, and I AM SATISFIED. I would not hesitate to order from him again. Thanks."
"Great service with CCTV Camera Pros!! I was looking for an alternative replacement for my existing Q-See system. Since Q-See went out of business I was no longer able to connect to my camera system remotely. But thanks to Mike Haldas at CCTV Camera Pros the transition to a replacement VCR was easy and works great now, while utilizing all of the existing camera's from my Q-See system."
“Thank you so much for taking the time to post such a thorough review. I really appreciate it! Please let us know if we can help with anything in the future.
Sincerely.
-Mike Haldas”
"We have recently ordered a CCTV system from Camera Pros after a thorough search for the best system for our new rooftop bar in Oakland. Setting up the system was a breeze and we love it! Mike Haldas from CCTV followed up to check on us and see if we needed anything but there was nothing difficult with the setup. We are working on two more projects and we will definitely order more systems from Mike.
Rami Sweiss
Torch Bar
Oakland"
"Item was just what I was looking for at a great price, it arrived promptly and when I had a setup up issue I called and they helped fix the problem in a timely manner. I will be buying additional products from this company and am a very happy customer.
Bob S."
"Last September, I purchased from CCTV Camera Pros a Viewtron hybrid DVR to replace my old QSee DVR. Recently I purchased two IP cameras and a PoE switch to replace two of old cameras that do not give good quality images and videos anymore. I received the products the second day of placing the purchase order (it was a shipment from the US to Canada!). All I can say is this great company sells excellent products and provides terrific services. I normally deal with James Haldas who is a great guy. His responses to my emails are quicker than mine to his. Do not waste your time and money to look around and buy CCTV related products anywhere else. This is the place for you."
"This was a super smooth transition.After wasting so much time with other companies trying to get my Q-see linked again . Only to find the company went out of business . CCTV box just plugged up and played , then got my App back thru their Hybrid box . Still using all my existing cameras and wires . What a relief . The only hiccup was when I changed the password . But James in Tech support navigated it for me in no time .
What a relief . If I do any upgrades I will be calling these guys . The made the transition simple and painless !!
Thanks so much !!
Kelly "
“Kelly,
Thank you so much for taking the time to post such a thorough review! If we can help in the future, please let us know.
Sincerely.
-Mike Haldas
Co-Founder”
"The tech support service is very easy to talk to. I was able to get the help I needed to get it up and running. Every time I have called They have been able to help me with whatever the problem was. If I every a problem again I know I will be treated with respect when I called the tech support line."
“Thank you so much for taking the time to leave a review. It helps a lot.
Sincerely.
-Mike Haldas, co-founder”
"I was able to speak directly with Mike and get my questions answered. I appreciate being able to communicate directly with the owner. "
“Thank you so much for taking the time to leave a review. This feedback helps us tremendously. Please let us know if we can help with anything in the future.
Sincerely.
-Mike Haldas, co-founder”
"I wanted to upgrade my existing home CCTV system with new HD cameras and DVR. I sent CCTV Camera Pros an email describing my current system and my goals for the upgrade. James promptly responded the next day with recommendations. Over the next couple weeks I sent follow-up emails with additional questions regarding equipment compatability and installation. Again, James repsonded promptly to all my inquiries, and provided links to articles and videos in CCTV Camera Pros' extensive support library. After all my questions were answered, I ordered the system which shipped the next day. It arrived well packed and in great condition. Installation and start-up was easy with all the support material available - CCTV Camera Pros actually sent emails following the order with links to the appropriate material. My new system is performing well and meets all my expectations. Overall a great experience. Highly recommend CCTV Camera Pros for DIY camera installations. "
“Thank you so much for taking the time to leave such a thorough review. James is my nephew. I am so proud of him.
Sincerely.
-Mike Haldas, co-founder”
"Camera exceeded my expectations. Low profile and small. Only concern was the instruction to use it in the the analog mode. It was not clearly explained in the documentation. However, the response provided via a phone call was correct, excellent and timely. Yes I'd recommend purchasing from CCTV Camera Pros.
Mr. Jones"
"Havent used, but ordering process has been extemely easy and customer service has been above expectations. I cant wait to get our system installed and working. So far customer service and shipping has been phenomenal. "
"I have had only a couple of issues that were answered immediately after contacting support. James had an excellent attitude even though I had only a couple of hours of experience with the product. All of my questions were answered after a minimum of background questions. After all of my questions were answered he made abundantly clear if I had ANY more questions I was to call back any time. I am confident that if I have any questions they will be answered in a timely manner. I was even provided a phone number to call on the weekend. I call that "over and above service". Thanks for your help!"
“Thank you so much for taking the time to leave such a thorough review. We appreciate you!
Sincerely.
-Mike Haldas, co-founder”
"so far system works awesome"
“Thank you for taking the time to leave a review!
Sincerely.
-Mike Haldas, co-founder”
A rep from CCTV Camera Pros, cctvcamerapros, has responded:
“Thank you so much for taking the time to leave this review! Please let us know if we can help in the future.
Sincerely.
-Mike Haldas, co-founder”