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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.40/5
Customer service:
4.12/5
Return/Replacement policy:
0.00/5

Verified
5/5

2021-09-30

Great news

"Excellent service for solving my unhappiness with FedEx lack of delivery of product. Super service and understanding and resolving my problem. "

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Rep reply posted 2021-10-01
A rep from CPAP.com, CPAP.com, has responded:

“We are sorry for the delay with you receiving your order. Thanks for letting us know that your concerns were resolved. Please let us know if there is anything else we can assist you with.”


5/5

2021-09-29

Customer

"Effeciant friendly helpful"

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Rep reply posted 2021-09-30
A rep from CPAP.com, CPAP.com, has responded:

“That's wonderful! We hope to hear from you again soon.”


Verified
5/5

2021-09-29

Best ever cpap service!!

"Order clerk Tanisha excellent patient -knowledgeable -pleasant- previous 5 companies said no Resmed 10 not available! Looking forward to my new cpap-! "

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Rep reply posted 2021-09-30
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
We're glad to hear that we had the machine you were looking for. Thanks for sharing your experience with us and we hope you enjoy your new machine!”


Verified
5/5

2021-09-28

Love to sleep

"It was a very great experience, customer is very good."

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Rep reply posted 2021-09-29
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
We're glad to hear that you had a great experience with our company. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2021-09-27

Really pleased.

"Had a mis-order and some questions. Talked to Arianna (?). Very knowledgeable and accommodating. What a pleasant buying experience! So nice to deal with a competent person."

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Rep reply posted 2021-09-28
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for sharing your experience with us! Please let us know if there is anything else we can assist you with.”


5/5

2021-09-21

Crystal was truly excellent

"Crystal was extremely helpful not only answering my questions but also making suggestions."

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Rep reply posted 2021-09-22
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
We're glad to hear that Crystal, provided you with the needed assistance. Please let us know if there is anything else we can assist you with.”


1/5

2021-09-20

rotten customer service

"regardless of what question I have ask I have never received an answer! NEVER!"

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Rep reply posted 2021-09-21
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
We are very sorry that you haven't received answers to your question(s). We want to resolve all of your concerns. Please respond to the private message we sent you with your contact information and we're happy to give you a call right away!

Again, we apologize for any inconvenience we may have caused you and hope to hear from you soon.


Verified
5/5

2021-09-20

very helpful

"great service that is exactly what I was looking for. "

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Rep reply posted 2021-09-21
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for sharing your experience with us! Please let us know if there is anything else we can assist you with.”


5/5

2021-09-14

Brandy was a great customer rep and helped all my needs

"Brandy was a great customer rep and helped all my needs"

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Rep reply posted 2021-09-15
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2021-09-13

Perfect representative

"Answered all questions. Knew all products, and had the solution to my specific needs. Answered insurance questions.
Thorough, efficient, truthful, positive. Should be a trainer.
Thank you
"

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Rep reply posted 2021-09-14
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for sharing your experience with us! Please let us know if there is anything else we can assist you with.”


Verified
5/5

2021-09-08

I've been a customer for years, and there is a reason

"They have earned it. CPAP.com has incredible customer service. They always answer my questions quickly. The customer service representatives I've spoken with by phone seem to actually care and they are extremely patient. They take the time to resolve whatever my problem might be, or answer all of my questions no matter how many I have. They will even try help track down discontinued items. "

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Rep reply posted 2021-09-13
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
Thank you for the kind words! We're always happy to assist. We appreciate your business and hope to hear from you again soon.”


Verified
5/5

2021-09-02

Top notch!

"I currently have have a dream station . Which is being recalled. Also which I have also purchased at CPAP.com. So with all the hub bub with the recall, I decided to upgrade. I called CPAP.com and had the pleasure of speaking with Camyatta B. I explained my situation. And she revealed some of my options. She didn't try to push a sale but instead explained What was available and the pros and cons of each. With me being a over the road truck driver I need something that can keep track of usage. She understood my needs and wants and made some suggestions. She then let me decide if I would be interested in something and I was. So she completely explained what I needed for accessories and completed the order. She was very knowledgeable about the products offered. And she also was very personable,which makes a difference to me. What's truly a pleasure to work with her. I truly have never had a bad experience with any of your is it of your representatives. And that is why I will continue to do business with you. when I order replacement accessories either by phone or online, they arrive in a short amount of time. I thank you very much.
Greg Carpenter
"

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Rep reply posted 2021-09-03
A rep from CPAP.com, CPAP.com, has responded:

“Hi Greg,
We're very happy to hear that you received the top notch level of service you deserve! We'll be sure to share your kind words with Camyatta and hope to hear from you again soon.”


Verified
5/5

2021-09-01

extraordinarily satisfying

"The person I spoke to was courteous, not patronizing, clear in her explanations and answered every question I had. She was also patient. You are lucky to have her."

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Rep reply posted 2021-09-02
A rep from CPAP.com, CPAP.com, has responded:

“That's wonderful! Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.”


5/5

2021-08-30

The personal touch

"Kyria C. was most helpful when I could not get the order portal to work. She looked into my account to see my prescription expired. Kyria stayed on the line while I called the doctors office. She then followed up on a service question on my cpap.
great good
"

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Rep reply posted 2021-08-31
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for letting us know that Kyria, provided you with the level of service you needed. Please let us know if there is anything else we can assist you with.”


5/5

2021-08-28

CPAP wonder

"This store is awesome. I have been using them for years for all my Cpap equipment. I have always been treated with courtesy and professionalism. You will not find a better store for your Cpap needs"

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Rep reply posted 2021-08-31
A rep from CPAP.com, CPAP.com, has responded:

“Thanks for your kind words! We appreciate your business and hope to hear from you again soon.”