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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.44/5
Customer service:
4.22/5
Return/Replacement policy:
0.00/5

5/5

2021-12-11

Erica was great

"Erica gave great customer service."


Rep reply posted 2021-12-13
A rep from CPAP.com, CPAP.com, has responded:

“Excellent! We hope to hear from you again soon.”


5/5

2021-12-10

great service as usual

"Erica was ver knowledgeable about an issue with my current CPAP Machine. She had the answers and guided me (upon my request) to a new machine that would work for me. Great Job Erica!!!"

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Rep reply posted 2021-12-13
A rep from CPAP.com, CPAP.com, has responded:

“That's wonderful! Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2021-11-29

Verify Knowledgeable service rep

"I was very impressed with the knowledge and patience of my customer service rep, Haily."

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Rep reply posted 2021-11-30
A rep from CPAP.com, CPAP.com, has responded:

“We're happy to hear that you received the level of service you deserve. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2021-11-22

Excellent

"GREAT. All my questons answered. Very satisfied."

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Rep reply posted 2021-11-26
A rep from CPAP.com, CPAP.com, has responded:

“Great! We hope to hear from you again soon.”


Verified
5/5

2021-11-19

Good Job ~

"CPAP.COM I BEEN BROUGHT ALL MACHINE & ACCESSORIES SINCE FROM 2014 AND RETURN TO BUY AGAIN BECAUSE OF THEY DOING GOOD JOB AND GOOD IN SERVICE !"

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Rep reply posted 2021-11-22
A rep from CPAP.com, CPAP.com, has responded:

“Thanks so much for the kind words. We appreciate your business and hope to hear from you again soon!”


Verified
5/5

2021-11-17

Fantastic customer service!

"Sales rep was very knowledgeable, pleasant, and helpful! "

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Rep reply posted 2021-11-18
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2021-11-15

Helpful Staff

"Daryl was knowledgeable and resolved my issue with needing a prescription for a replacement mask."

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Rep reply posted 2021-11-17
A rep from CPAP.com, CPAP.com, has responded:

“That's great! Thanks for sharing your experience with us. We hope to hear from you again soon.”


Verified
5/5

2021-11-09

Great service

"Very helpful and caring operators "

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Rep reply posted 2021-11-09
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2021-11-03

Excellent Customer Service

"Had a wonderful experience speaking with Shandria, her customer service was so helpful and totally made my day!
I will definitely order from cpap.com again!
"

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Rep reply posted 2021-11-03
A rep from CPAP.com, CPAP.com, has responded:

“That's great! Thank you for sharing your experience with us. We look forward to hearing from you again soon.”


Verified
5/5

2021-10-30

A Great Company!

"Tanisha was wonderful to deal with to help me order my Travel CPap machine! She was very knowledgeable and courteous in helping me! She is indeed a wonderful staff member of your company! She is definitely an asset to your Company. I would recommend her to anyone who needs help in deciding what to buy and their options in selecting a Travel CPap machine. A great person working for your Company!"

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Rep reply posted 2021-11-01
A rep from CPAP.com, CPAP.com, has responded:

“Thank you so much for the recommendation! We're glad to hear that Tanisha, provided you with the assistance you needed. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2021-10-25

very helpfull

"customer service was very helpfull"

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Rep reply posted 2021-10-26
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.”


5/5

2021-10-15

Daryl was great!

"Super helpful and friendly and got everything done "


Rep reply posted 2021-10-18
A rep from CPAP.com, CPAP.com, has responded:

“Awesome! Please let us know if there is anything else we can assist you with.”


5/5

2021-10-08

very helpful chat experience

"Erica was prompt, concise and to the point in answering my questions. I appreciate that."

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Rep reply posted 2021-10-11
A rep from CPAP.com, CPAP.com, has responded:

“That's wonderful! Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2021-10-08

Patience is a virtue

"Tanisha was very patient with me. Appreciated that very much."

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Rep reply posted 2021-10-08
A rep from CPAP.com, CPAP.com, has responded:

“That's great! Thank you for sharing your experience with us. We hope to hear from you again soon.”


Verified
5/5

2021-10-06

Really happy

"I bought the Mini machine. Very happy with it so far. Just needed some help and Erica was there for me. Very nice. "

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Rep reply posted 2021-10-06
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for sharing your experience with us! We hope you're enjoying your mini machine and please let us know if there is anything else we can assist you with.”