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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.44/5
Customer service:
4.22/5
Return/Replacement policy:
0.00/5

Verified
5/5

2021-08-27

Great information!

"I had many questions about purchasing a battery for my cpap! The gentleman Daryl was knowledgeable and guided me through my best options..."

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Rep reply posted 2021-08-27
A rep from CPAP.com, CPAP.com, has responded:

“Awesome! We hope to hear from you again soon.”


Verified
5/5

2021-08-26

My cpap.com experience

"Agnes was wonderful to work with, she addressed all my questions professionally and also helped me place my order. Thanks Agnes for all your help.

Judy Appelbaum
"

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Rep reply posted 2021-08-27
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for sharing your experience with us! Please let us know if there is anything else we can assist you with.”


Verified
5/5

2021-08-26

Daryl at Cpap.com

"Thanks Daryl for making my experience getting a cpap over the phone an enjoyable experience. You were professional as well as nice, answered all my questions, checked to make sure of stock accuracy and was so pleasant. Thank you again. Highly recommended "

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Rep reply posted 2021-08-27
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for letting us know that Daryl, provided you with great service! We'll be sure to share your kind words with him and hope to hear from you again soon.”


Verified
5/5

2021-08-26

A very helpful sales rep

"Jennifer from CPAP.com who is selling the Resmed Machines was one of the most competent and helpful people I've encountered in a long time. Thank you so much"

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Rep reply posted 2021-08-26
A rep from CPAP.com, CPAP.com, has responded:

“We're glad to hear that Jennifer, provided you with helpful service. Thanks for sharing your experience with us and we hope to hear from you again soon!”


Verified
5/5

2021-08-24

Excellent Service

"I was in search for a new cpap machine. Customer Service Rep., Lacey was so knowledgeable with the product. The transaction was seamless and Lacey was very patient with me. Excellent service, Lacey! "

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Rep reply posted 2021-08-25
A rep from CPAP.com, CPAP.com, has responded:

“That's wonderful! Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2021-08-23

ResMed 10 auto

"Great company Today Brandy handled my purchase order for a new ResMed 10 CPAP Machine . It was a pleasure from the time she answered the phone on the first ring. She answered all my questions and within a few minutes my order was done and I will have my new ResMed 10 Auto by tomorrow all thanks to Brandy who was a pleasure to work with. "

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Rep reply posted 2021-08-24
A rep from CPAP.com, CPAP.com, has responded:

“That's wonderful! Thank you for sharing your experience with us. We hope to hear from you again soon!”


Verified
5/5

2021-08-20

very thoughtful and caring

"Agnes could not be more helpful and thorough.. Thank you Agnes"

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Rep reply posted 2021-08-23
A rep from CPAP.com, CPAP.com, has responded:

“That's wonderful! Thank you for sharing your experience with us. We hope to hear from you again soon!”


Verified
5/5

2021-08-20

Fixed my error

"Ordered equipment but had it sent to an old address by mistake. Brandy T helped find and fix the error before it shipped. She was pleasant, professional, and fixed my problem in a snap. Truly a pleasure dealing with her! "

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Rep reply posted 2021-08-23
A rep from CPAP.com, CPAP.com, has responded:

“That's great! We'll be sure to share your kind words with Brandy and hope to hear from you again soon!”


5/5

2021-08-20

Product purchase

"BrandyT was exceptionally professional and pleasant...First time experience with your company and will continue to utilize as my prime resource."

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Rep reply posted 2021-08-23
A rep from CPAP.com, CPAP.com, has responded:

“Welcome to the CPAP.com Family! Thanks for sharing your experience and we look forward to hearing from you again soon.”


Verified
5/5

2021-08-20

Model of Professional Service

"Representative Jeniffer was very attentive and understood my dilemma immediately and went to work resolving my issues. She performed research and found my previous orders, analysed the issues and recommended viable solutions. Thanks to her skills my problem was resolved in a matter of minutes. She arranged for incorrect products to be returned as well as correct ones to be shipped at no additional efforts by me.

Over all Jennifer is the epitome of professional customer service. From my brief encounter with Jeniffer, I detected that she is an individual that cares about her job mission and the people that she serve.

"

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Rep reply posted 2021-08-20
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for letting us know that Jennifer, provided you with the level of service you deserve! Please let us know if there's anything else we can assist you with.”


5/5

2021-08-18

Great Service

"Everything was done very well thanks so much for great help! I recomend Cpap.com
Alan
"

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Rep reply posted 2021-08-19
A rep from CPAP.com, CPAP.com, has responded:

“Thanks for the recommendation! We're glad to hear that all went well. We hope to hear from you again soon.”


Verified
5/5

2021-08-18

Quick, easy, and friendly service

"I called in and Kyria was able to quickly help me find the perfect CPAP and mask. I live in New York City and was worried about the package being stolen. She was able to calm my fears by getting the shipper to leave it at my door. Thanks CPAP.com and Kyria!!"

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Rep reply posted 2021-08-19
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
You're most welcome! We're glad to hear that Kyria, managed to provide you with the service you needed. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2017-03-19

Extremely helpful

"Brandy was most helpful in cancelling my existing order and providing information that allowed me to place an order for the right piece to my CPAP head gear. It will arrive in time too, for my upcoming surgery next Monday, allowing me to use my machine and head gear after my surgery. This is a huge plus for me. She also explained in detail why I needed a Doctor's prescription for certain products. Very useful information.
Brandy was extremely friendly and took her time to listen to my needs. I highly recommend CPAP.com for all your CPAP needs. Customer service is there for you. Use it!!!! Hope you get to speak with Brandy!!!!
You will like her!!!
"

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Verified
5/5

2021-08-17

Excellent service

"Kyria Was extremely helpful in getting the proper equipment rush out to me in Montana!! "

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Rep reply posted 2021-08-18
A rep from CPAP.com, CPAP.com, has responded:

“That's wonderful! Thank you for sharing your experience with us. We hope to hear from you again soon.”


Verified
4/5

2021-08-17

Responsive and Effective Service

"The wait time was shorter than anticipated ( much better than the other way around): a very pleasant surprise. Sales person was responsive and knowledgeable: she spoke clearly, seemed to know the products and grasped what a was looking for. She is an asset to your company. The only disappointment was that certain products were out of stock."

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Rep reply posted 2021-08-18
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
We are sad to hear about some items being out of stock. We are receiving more supplies on a daily basis, so please check back with us soon for the items you're needing. Thanks for sharing your experience with us and we hope to hear from you again soon!”