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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.40/5
Customer service:
4.12/5
Return/Replacement policy:
0.00/5

5/5

2021-07-30

Excellent service

"Samantha was very helpful!!"

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Rep reply posted 2021-07-30
A rep from CPAP.com, CPAP.com, has responded:

“Awesome! We hope to hear from you again soon.”


Verified
5/5

2021-07-30

Help with new CPAP Machine

"It was a very positive experience. Brandy was just wonderful and very patient. I had several issues to deal with and she took care of each one. She was familiar with the product I was ordering and that was very helpful. Thank you!"

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Rep reply posted 2021-07-30
A rep from CPAP.com, CPAP.com, has responded:

“We're glad to hear that Brandy provided you with the care you deserve. Please let us know if there's anything else we can assist you with.”


5/5

2021-07-30

Very Good Experience

"I recently purchased a ResMed CPAP from CPAP.com. My experience was very positive. They worked with me as I updated my prescription. They were very helpful in making sure I purchased the correct machine my doctor had suggested. One customer sales representative, Brandy, went as far as calling me back the day my machine arrived to walk me through how to select my settings so they matched my previous machine. I really appreciated that. I would work with CPAP.com again. "

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Rep reply posted 2021-07-30
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
Thanks so much for sharing your shopping experience with us! Please let us know if there is anything else we can assist you with.”


5/5

2021-07-30

Great Service!

"Always knowledgeable, helpful and quick service from CPAP.COM. I worked with Carol today and she was great about understanding my needs and the urgency of my order. I use CPAP.COM for all of my CPAP needs.
"

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Rep reply posted 2021-07-30
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for being a loyal customer! We're glad to hear that Carol, provided you with the service you deserve. We hope to hear from you again soon.”


Verified
5/5

2021-07-29

Great customer service

"Brandy was helpful on the telephone. I had to order a replacement CPAP in a hurry and she was very polite and efficient. To the management: I was a little put off by the website that said 15% off all orders over $150 but the tiny print says not CPAP machines."

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Rep reply posted 2021-07-30
A rep from CPAP.com, CPAP.com, has responded:

“Thanks for your feedback and letting us know that Brandy, provided you with helpful service. Please let us know if there is anything else we can assist you with.”


5/5

2021-07-29

Great Service

"Brandy T was a pleasure to work with today. Her patience and knowledge of the products was very helpful. CPAP has a great site, they provide exceptional customer service and I recommend them to all my friends that wear a CPAP. "

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Rep reply posted 2021-07-30
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
Thank you for the recommendation! We look forward to hearing from you again soon.”


5/5

2021-07-29

Kyria C needs a promotion and a raise! She is a blessing!!

"I had the pleasure of speaking with an angel, Kyria C. She provided amazing customer service and walked me through the best options for me. She was patient and amazing at answering all my questions as this is my first time purchasing a cpap machine. Kyria is such a gem and was empathic towards my situation. She deserves a promotion and a raise! Thank you so much, Kyria. You are such a blessing. "

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Rep reply posted 2021-07-30
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
Thank you for letting us know that Kyria, provided you with the amazing level of service you deserve! We'll be sure to share your kind words with Kyria and hope to hear from you again soon.”


5/5

2021-07-29

reorder supplies

"Brandy made the reorder process seamless and enjoyable. THANKS!
"

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Rep reply posted 2021-07-30
A rep from CPAP.com, CPAP.com, has responded:

“Awesome! We hope to hear from you again soon.”


5/5

2021-07-29

True customer service

"Patiently listened to the issues I was experiencing with the ResMed mini that doesn’t have humidification options. Recommended a few potential solutions and was very helpful in reviewing beyond whatever I could already find out from the website itself.
"

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Rep reply posted 2021-07-30
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.”


5/5

2021-07-28

Outstanding!

"Spoke with Carol M., she is knowledgeable, clear, and supportive.
Thank you so very much.
Respectfully,
John
"

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Rep reply posted 2021-07-29
A rep from CPAP.com, CPAP.com, has responded:

“Hi John,
Thanks for sharing your experience with us! We hope to hear from you again soon.”


5/5

2021-07-28

don

"I got supplies from Kyria and was very pleasant to talk to. She also helped me on the use of my c-path"

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Rep reply posted 2021-07-29
A rep from CPAP.com, CPAP.com, has responded:

“That's great! Please let us know if there's anything else we can assist you with.”


5/5

2021-07-28

Brandy’s great

"Brandy was extremely knowledgeable and helpful. She was instrumental in processing my prescription and completing my order. She will keep me coming back. "

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Rep reply posted 2021-07-29
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for sharing your experience with us. We look forward to hearing from you again soon!”


Verified
5/5

2021-07-27

very helpful

"Very nice and patient for this old man i will order again"

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Rep reply posted 2021-07-28
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
Thank you for sharing your experience with us. We look forward to hearing from you again soon!”


5/5

2021-07-26

CPAP machine

"Carol knew her products and was very helpful."

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Rep reply posted 2021-07-27
A rep from CPAP.com, CPAP.com, has responded:

“Awesome! Please let us know if there is anything else we can assist you with.”


5/5

2021-07-26

Amazing Service

"I am honestly shocked at how good CPAP.com is to deal with. Brandy was able to assist me with my new machine and choosing the correct mask to use. I did not wait long on hold to get to a real person and my order shipped the same day. Keep up the great work and thank you!!"

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Rep reply posted 2021-07-27
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
You're most welcome! Thank you for sharing your experience with us and we hope to hear from you again soon.”