"Dear,

I have ordered a CPAP machine on 17th May and it will be delivered to NY, still, I can see the order status just processed. I have contacted CPAP.com customer care, luckily no one answering the call even after 15 minutes of hold with the speech of CPAP. I don't know where should I contact and send several emails, there is no answer to my question. Beginning of I was getting assistance through chat, now you can send only messages nobody is there for chat assistance. This is my order no-000003619, could anyone can help me in this regard would be really appreciated! "

"Samantha was very helpful at resolving my issues. She put my mind at ease with the rumors about the Dreamstation. She also was great at giving me links to some parts I might need. She was top drawer. Thank you. "

"I called cpap.com to place an order over the Phone and Brandi assisted me, she was great she answered all my questions she fulfilled my order and made me feel very comfortable with my purchase. Five star for Brandi all the way!!!"

"My mask, previously bought without a prescription broke down. After fixing it in a temporary manner with Guerilla Glue I decided to buy a replacement mask. To my surprise the purchase now required a prescription which was a hassle getting from my Healthcare provider. Why is a prescription required for a tubing system with no moving parts and does nothing but pass pressurized air created by a machine?
"

"Brandy was superior. She was obviously very knowledgable, professional, patient, very congenial personality and meticulously worked with me to leave no stone unturned in troubleshooting new Z2 machine. Unfortunately for myself, her and CPAP.com it appears manufacturer had this one come off the line with a malfunction. Only one small issue. Brandy sent me a return label link that looked like standard CPAP page...unfortunately, link had an 404 error on my phone as well as computer. I know they have been working on their system. So still, worth it for me to create homemade label and $15 for USPS shipping to Stafford. Again, Brandy was super...all in all even w webpage/mail issue, I will still give them 5 stars

Steve in Buchanan Dam, Tx"

"I needed a CPAP machine and this site made it super easy. The price for my machine of choice was several hundred dollars less than the local CPAP store. I emailed my prescription in and called to verify that it was received. After about a five minute wait for a person, Brandy came on and was very helpful. She Verified my prescription was received and linked it to my order and said my order would be ready to ship that day by 400 pm and it did ship and was received in 3 days. Brandy also answered my other questions and told me to call if had any issues/questions when setting up. I felt reassured and grateful for the good service - something you want and expect but often don't receive these days."

"The product price and delivery time was exceptional."

"supplies are less expensive than most places &delivery was fast."

"Whenever I order supplies for my machine, the order is quickly handled and shipped immediately. Thank you!"

"The customer service is great, and Brandy was very helpful. I was planning to order online, but I ended placing an order with Brandy. She explained the differences between products that I inquired, and patiently wait for my prescription that I emailed to her for verification. Overall, wonderful experience. "

"By no fault of the company, it took me days to complete my order by phone. The phone in hours didn't jive with my crazy busy schedule. Samantha from Live Chat got the job done during my lunch time. Quick and painless as it should be! I know the call center is helpful, but the waits just didn't do for me. Live Chat is where it's at! Thanks again Samantha!"

"My CPAP stopped functioning three nights ago and As I live outside of the USA it is a little complicated for me to get a new machine. Had to wait a couple of days to get my prescription verified. Called to check on status and got Brandy on the phone. she was able to take my order and process it promptly and most efficiently.
A very pleasant lady .Thank you Brandy. "

"I must say , the Customer Service is some of the best I've ever had the pleasure of working with , they were extremely helpful in getting getting my Cpap machine, the communication was awesome!!!"

"I am so pleased I spoke with Brandy today! she walked me through the best options for my CPAP replacement very thoroughly, but was also clear and efficient. I am thankful to have had the opportunity to work with such an knowledgeable advisor on an important health matter. "

"Brandy was so knowledgeable and helpful in ordering my replacement dream station machine. Great product, price and customer service"