"CPAP.com was able to connect up my doctor-faxed prescription instantly and Brandy was able to fix my mistake in my online order after it was placed and before shipping. All bodes well."
"Very easy to get the quality products needed for a good night sleep"
"It was easy to order a new CPAP machine and accessories. Just needed a prescription from my doctor for durable medical equipment (CPAP). The prices were far better than when I got a machine back in the early 2000's. Even with insurance helping back then, today's price was 1/3rd of my out of pocket cost without insurance. My new machine is so much better and quieter than my antique. The Dreamstation is my path to a great night's sleep."
“That's wonderful! We hope you enjoy your new machine for many years to come. Please let us know if there is anything else we can assist you with.”
"I called the toll free number as I had a few questions about my account, I spoke with Brandy and she was able to answer my questions and sent me a link to reset my account password. Brandy was super nice and friendly to me and very knowledgeable about the products. I placed my order with her and with in minutes got confirmation of my order in progress. Thank you, Brandy."
“Awesome! Thank you for sharing your shopping experience with us. We hope to hear from you again soon.”
"I had an unusual problem with a new machine, but Brandy listened carefully and immediately put in an order for a replacement machine and also recommended a change to a setting for the new one. I'm very happy with the CPAP.com prices and excellent, knowledgeable customer service."
“We're sorry about the trouble with your initial machine, but glad to hear that Brandy, managed to provide you with the needed assistance. Please let us know if there's anything else we can assist you with.”
"I received great customer service from Brandy today! She was very patient and helpful with me getting my prescription into the system and changing my order."
"Brandy helped me find what I needed. Brandy helped set up the prescription required. Brandy is knowledgeable, polite, efficient. Thanks"
“Thank you for letting us know that Brandy, provided you with the level of service you deserve! We hope to hear from you again soon.”
"I've purchased two different CPAP units from CPAP.com, and the service has been great. Zachary in particular was very helpful as I considered several options for a travel unit. Thankful for the staff member's patient assistance, and the fact that everything could be handled conveniently via text or email."
“Thank you for sharing your shopping experience with us! We hope to hear from you again soon.”
"My experience with CPAP.com was wonderful!! I appreciate the help I received from Zachary. Their online chat feature was great - quick and efficient. Great company!"
“Thank you for sharing your online chat experience with us! Please let us know if there is anything else we can assist you with.”
"Website was was GREAT and had everything available, THANKS again!"
“You're most welcome! Thank you for sharing your experience with us and we hope to hear from you again soon!”
"I ordered a new CPAP machine to replace my old machine today and couldn't be happier with my experience with CPAP.com. Brandy was very knowledgeable, friendly and extremely helpful. Thank you Brandy, it was a pleasure. "
“That's wonderful! Thank you for letting us know that Brandy, provided you with great service. We hope to hear from you again soon!”
"Brandy gave me all the information I requested without any sales pressure. Super helpful!"
“We are glad to hear that you received the service you needed. Please let us know if there is anything else we can assist you with.”
"Brandi was great about resolving some technical issues with my order!"
“Thank you for letting us know that Brandi, was able to provide you with the needed assistance. Please let us know if there's anything else we can assist you with.”
"I am a first-time caller to CPAP.com. I own a Phillips Respironics Deammapper and needed just a few items- tube, filters and mask cushion. My phone person was excellent. I had questions about my machine and she was able to give me answers. She explained the difference in tubing and I was able to make an informed choice. I will return to CPAP.com for all my future CPAP needs. Thank you."
“Welcome to the CPAP.com Family! Thank you for sharing your shopping experience with us. We hope to hear from you again soon!”
"Received an email about an issue with my shipping address so I called the 800 number. Waited on hold for a little over ten minutes, but when someone answered it was Brandy. Brandy took care of the issue quickly, efficiently, and professionally. In addition, she was very pleasant to speak with. Brandy should be in charge of training all new service reps!"
“Oh wow! Thank you so much for letting us know that Brandy, provided you with great service. We'll share your kind words with Brandy and hope to hear from you again soon!”
A rep from CPAP.com, CPAP.com, has responded:
“We are glad to hear that you received the service you needed. Please let us know if there is anything else we can assist you with.”