"I love the Cpap machine it is the quietest one I have ever had."

"Had a nearly expired discount code and Brandy was able to resuscitate it and helped me make my purchase. She was very helpful."

"She was very friendly and helpful. She was able to identify an air filter for an older CPAP machine, and also assisted me in identifying a replacement mask or new parts to my existing mask. She was patient and very courteous. I do not know how anyone could have done a better job than she did. I have been a consultant to call centers and customer service rep companies for over 30 years, so that is saying something."

"Great service and knowledgeable staff ."

"I was an overwhelmed, older, first time c-pap user with a million and one questions. Not only was Brandy T competent and knowledgeable, she was kind and patient and guided me through the whole process. She explained everything in great detail and answered every one of my questions and concerns. She made me feel like I was the only customer she had for the day. And when it was time to pay the bill she found me some extra promotions to help make my purchase more affordable.

I never write reviews, but Brandy T and cpap.com deserve 10 stars out of five. I didn't have to wait very long in hold but the time I did spend on hold I was able to listen to helpful info about my c-pap machine, instead of advertisements trying to get me to spend more money. Cpap.com has also been very efficient at sending back email correspondence in a timely manner. This company should be used as a model to other companies on how to do it right."

"Representative was friendly and knowledgeable. Will use them again."

"The hold time was a little long, but once I was connected to Brandy, she was awesome!"

"From the first moment of contact the individuals involved provided the some of the best customer service I have received in doing business on the internet. Their willingness to help and be friendly all at the same time was fantastic. It felt like I had been friends with them forever, and in reality it had only been a couple of minutes. If you have a need for CPAP supplies, I highly recommend them"

"great customer service, knew the products"

"I called today to change the type of CPAP mask I use. Anita gave me great advice in helping me choose the right mask. And she also helped me find the most economical mask choice with the best economical yet-timely shipping! She also explained the 30-day return policy that gives me assurance that I am purchasing the best product for my situation.

Anita is a good listener ("got" my issue right away), was knowledgeable, friendly and professional. Great experience!"

"I was wanting to try a new style mask and needed help. I talked with Brandy and she was very helpful and suggested a new mask to try. She was very helpful, thanks."

"I had A few questions about an order I placed online. Brandy answered all the questions and put me at ease. Thank you very much. "

"Someone noticed that I had ordered the wrong device and so sent me an email. I called, Brandy sorted out my order in minutes and was able to apply a last-minute discount that was valid for the whole order. Well done and thank you!"

"I called in from Sri Lanka for an urgent matter, brandy understood and helped me throughout the issue"

"Brandy T is an excellent customer service rep.She is patient ,reassuring, and exceptionally competent.She listens calmly to the whole explanation of your situation calmly and does not try to hurry you.Basically she is great with people,particularly older people like me.
Zachary H also provided recent excellent customer service.The help he provided required that he had to overcome much red tape and complicated web obstacles, but he got it done just as he said he would.Of all the cpap supply stores Cpap.com is the best run with the best customer service reps.Their prices sre considerably lower on full mask set ups and their whole operations is exemplary.E.R. "