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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.38/5
Customer service:
4.08/5
Return/Replacement policy:
0.00/5

Verified
5/5

2021-01-14

Excellent Service

"FedEx lost my shipment but resolved by the CPAP customer service right away. Great service."

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Overall product shipping and delivery process

Rep reply posted 2021-01-18
A rep from CPAP.com, CPAP.com, has responded:

“We're sorry for the lost shipment, but glad to hear that your concerns were resolved in a timely manner. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2021-01-11

Efficient customer service

"The staff were prompt in requesting for my prescription from my doctor"

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Rep reply posted 2021-01-14
A rep from CPAP.com, CPAP.com, has responded:

“Excellent! Thanks for sharing your experience with us. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2021-01-09

New mask

"Samantha helped me so much! She took the time and looked up different models, etc. I will let others know how good CPAP.com is, especially Samantha. Thank you"

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Rep reply posted 2021-01-14
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for letting us know that Samantha, provided you with the great service you deserve! We hope to hear from you again soon.”


5/5

2021-01-09

Excellent service

"Poked around on the website a bit, then started online chat and had a rep call me. They will check with my Dr. office and contact me. Potentially 50% less than my current supplier."

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Rep reply posted 2021-01-14
A rep from CPAP.com, CPAP.com, has responded:

“Excellent! Thank you for sharing your experience with us! Please let us know if there's anything else we can assist you with.”


Verified
5/5

2021-01-08

J P EUST

"YOUR PRICES ARE GREAT , THE COMPANY ASSIGNED BY MY DOCTOR WAS DOUBLE PRICE"

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Rep reply posted 2021-01-14
A rep from CPAP.com, CPAP.com, has responded:

“That's great! Thank you for sharing your shopping experience with us! We hope to hear from you again soon.”


5/5

2021-01-06

CPAP cleaning machine

"I ordered a cleaning machine and Brandy was extremely helpful with helping me!"


Rep reply posted 2021-01-07
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for letting us know that Brandy, provided you with the assistance you deserve! We hope to hear from you again soon.”


Verified
5/5

2021-01-04

CPAP Purchase

"My experience was pleasant"

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Rep reply posted 2021-01-07
A rep from CPAP.com, CPAP.com, has responded:

“That's great! We hope to hear from you again soon.”


Verified
5/5

2021-01-04

CPAP Mask Questions

"Service rep provided outstanding feedback and assistance with my issue. Many thanks for a job well done "

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Rep reply posted 2021-01-07
A rep from CPAP.com, CPAP.com, has responded:

“Thanks for letting us know that you received the assistance you needed. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2021-01-03

Bi-pap cleaner

"Machine works as advertised. All is well."

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Rep reply posted 2021-01-07
A rep from CPAP.com, CPAP.com, has responded:

“Awesome! We hope to hear from you again soon.”


Verified
5/5

2021-01-01

CPAP - Filters

"Professional, fast, and knowledgeable service."

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Rep reply posted 2021-01-07
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for sharing your experience with us! We hope to hear from you again soon.”


Verified
5/5

2020-12-28

cpap.com

"Outstanding service, pricing and quality."

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Rep reply posted 2020-12-29
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for sharing your shopping experience with us and we hope to hear from you again soon!”


Verified
5/5

2020-12-23

Costmer excelent

"I called to order mask the lady I spoke with was very nice and very helpful I am very happy with service I believe her name was
Sara
"

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Rep reply posted 2020-12-23
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for sharing your experience with us! Please let us know if there is anything else we can assist you with.”


Verified
5/5

2020-12-21

The best!!!

"Agnes is very helpful!!! She is very understanding to my needs!!"

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Rep reply posted 2020-12-23
A rep from CPAP.com, CPAP.com, has responded:

“Awesome! Thank you for sharing your experience with us and we hope to hear from you again soon.”


Verified
5/5

2020-12-21

Roger

"I was impressed with the positive and efficient attention I was given regarding my most recent order. These guys are pros!"

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Rep reply posted 2020-12-23
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for letting us know that you received the level of attention you deserve! Please let us know if there's anything else we can assist you with.”


Verified
5/5

2020-12-18

Always Excellent Service

"My wife and I have been using CPAP.com for nearly 4-years for both equipment and supplies. All purchases, as well as any consults with customer service for advice have been great. Excellent customer service and quality products delivered in a timely manner at reasonable prices. Thank you so much!"

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Rep reply posted 2020-12-23
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for being a loyal customer! We're glad to hear that you're receiving the service you deserve from our company! We hope to hear from you again soon.”