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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.44/5
Customer service:
4.22/5
Return/Replacement policy:
0.00/5

Verified
5/5

2020-11-09

Excellent

"Brandy T was awesome. She made my day. We laughed, I placed my order, and saved some money.

Thanks again Brandy
You’re a breath of fresh air
"


Rep reply posted 2020-11-11
A rep from CPAP.com, CPAP.com, has responded:

“That's great! We are glad to hear that Brandy, managed to provide you service with a smile. We'll be sure to share your kind words with Brandy and hope to hear from you again soon!”


5/5

2020-11-09

Great Service

"Agnes was very helpful with fulfilling my order needs today. I will certainly return to CPAP.com and Agnes."

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Rep reply posted 2020-11-10
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for letting us know that Agnes, provided you with great service! Please let us know if there's anything else we can assist you with.”


Verified
5/5

2020-11-09

Easy shopping

"Website was easy to navigate. Ordering was easy, with prompt shipment."

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Rep reply posted 2020-11-10
A rep from CPAP.com, CPAP.com, has responded:

“Awesome! Thanks for sharing your shopping experience with us. We hope to hear from you again soon.”


Verified
5/5

2020-11-05

Ordered the wrong item

"Today I received an order that I placed yesterday, which was great! Come to find out that one of the items I ordered was the wrong item.
I called CPAP.com and spoke to Agnes L. who graciously allowed me to apply the money that was already spent on the wrong item to the right item. At her suggestion, I was able to get 2 packages of what I needed because it was cheaper than what I originally ordered. I had to add just a little to cover the difference in cost. It was my fault, but she graciously took care of things for me!

Thanks Agnes and CPAP.com!
"

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Rep reply posted 2020-11-06
A rep from CPAP.com, CPAP.com, has responded:

“That's wonderful! Thank you for letting us know that you received the service you needed. Please let us know if there's anything else we can assist you with.”


Verified
5/5

2020-11-06

Pros

"have always had fast great service ..easy to work with."

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Rep reply posted 2020-11-06
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
Thanks for sharing your shopping experience with us! We hope to hear from you again soon.”


5/5

2020-11-06

Heath was a huge help

"I know nothing about a CPAP machine and Heath was a huge help. He was the reason I purchased at CPAP.com. I couldn't get much help at the other companies I talked to. Great Heath!!!!!"

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Rep reply posted 2020-11-06
A rep from CPAP.com, CPAP.com, has responded:

“We're glad to hear that Heath, managed to provide you with the level of service you needed. Please let us know if there's anything else we can assist you with.”


Verified
5/5

2020-11-06

Very Satisfied!!

"I’m a newly diagnosed Sleep Apnea patient and had to order a machine online. I found your website to have the best price for the machine I wanted. It was unbelievably easy to place my order online!!! I’m a customer for life and would recommend you guys to family and friends! Love, love, love the service reps too! Dasha was so nice, friendly and helpful!!"

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Rep reply posted 2020-11-06
A rep from CPAP.com, CPAP.com, has responded:

“Welcome to the CPAP.com Family! Thanks for the recommendation and sharing your shopping experience with us. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2020-11-05

Great shopping with you

"I found getting what I wanted/needed from CPAP to be very easy. My equipment was very old and worn because trying to replace locally has been difficult. With CPAP, I found what I wanted, you checked with doctor and I got my equipment very quickly. Could not have gone any better. Much appreciated"

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Rep reply posted 2020-11-06
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for sharing your shopping experience with us! We hope you continue to enjoy your equipment for years to come and please let us know if there is anything else we can assist you with.”


Verified
5/5

2020-11-05

EZ and quick

"Ordering was easy and I received my CPAP machine quickly"

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Rep reply posted 2020-11-06
A rep from CPAP.com, CPAP.com, has responded:

“That's great! Please let us know if there's anything else we can assist you with.”


Verified
5/5

2020-11-04

Purchase an APAP device

"I am very happy with Carol M. who help me understand the product called ResMed AllSense 10 AutoSet Cpap machine and it's accessories. She explain to me in great length how the machine work. She is not pushy she allow me to put the order on hold until I got confirmation from my son who will be using it. She provide great knowledge of the product that convince me to buy it. One thing I like is that you have great return policy as oppose to other company that I had encountered with."

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Rep reply posted 2020-11-05
A rep from CPAP.com, CPAP.com, has responded:

“That's wonderful! We are pleased to hear that Carol, provided you with the level of service you deserve! Please let us know if there's anything else we can assist you with.”


Verified
5/5

2020-11-04

Excellent Customer Service

"Brandy was very professional and knowledgeable about the products. She was able to assist me with finding a machine within my budget that would be great but yet still a good machine. Thank you Mrs. Brandy!"

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Rep reply posted 2020-11-05
A rep from CPAP.com, CPAP.com, has responded:

“That's awesome! We're certain that Brandy, would say you're most welcome! We hope to hear from you again soon.”


Verified
5/5

2020-11-03

Great service

"Excellent service. Prompt delivery. "

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Rep reply posted 2020-11-05
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for sharing your experience with us and we hope to hear from you again soon!”


5/5

2020-11-03

Kind and courteous service

"I like speaking to a person not a machine, with the same old recording "we are experiencing higher than normal call volume" blah blah blah blah!
Every time I've called Cpap.com I've gotten someone quickly no matter if I was making and order or resolving a issue. Good olé fashioned service, Keep it up!
"

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Rep reply posted 2020-11-03
A rep from CPAP.com, CPAP.com, has responded:

“We'll continue providing our customers with good ole' fashioned service just as you've requested! Thanks for sharing your shopping experience with us and we hope to hear from you again soon!”


Verified
5/5

2020-11-02

Water Tank Order

"I ordered a new water tank for my CPAP machine and ordering was very easy and shipping was same day shipping on my order. I only shop with CPAP.COM for all of my CPAP needs. Try them you'll love what they can do for you. "

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Rep reply posted 2020-11-03
A rep from CPAP.com, CPAP.com, has responded:

“We're glad to hear that you received your order in a timely manner! Thanks for the recommendation and we hope to hear from you again soon.”


5/5

2020-11-02

Great service!

"Spoke with Brandy and placed my order for a machine and accessories. It was so very easy and Brandy was a delight! She is professional, friendly, helpful and kind - a rare combination of qualities. Many thanks."

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Rep reply posted 2020-11-03
A rep from CPAP.com, CPAP.com, has responded:

“Terrific! Thank you for letting us know that Brandy, provided you with the level of service you deserve! We hope to hear from you again soon.”