"She made it super simple to understand how I would be reimbursed by my insurance and got me everything I needed in a matter of minutes! All with a great attitude. Impressed by the quality of customer service of CPAP.com"

"Brandy was very helpful. She was friendly, courteous and efficient. She answered all my questions."

"I ordered my supply for my CPAP Machine, it was easy and your company shipped them to me. Thanks"

"Needed a new CPAP unit and called for assistance as well as answers to accessory/compatibility. Dasha my CSR was very helpful, knowledgeable and eminently polite to this customer.
Hopefully I picked the right unit. "

"Dasha and Samantha were excellent on helping this old redneck find the necessary parts over the chat and telephone for my antiquated CPAP machine. I am surprised that CPAP.com handled this machine. They even had a picture of it for me to look at. I got all the parts and supplies necessary for my machine and a next to nothing price! Great job to everyone! My John Deere green cap is off to all of you!"

"I have to say I have visited cpap.com many times over the years but never ordered because I have insurance that would not reimburse me. I did finally placed a order for a few items and was very pleased with everything except the cleaning solution I purchased. I did look at the product info but was not aware how to do a complete item search on how to use the product being new to ordering. I have since figured that out and that was the reason for sending it back. I just wanted something simple and effective but not complicated and hazardous to me or our pets. Called customer service rep explained and sent the necessary Info to me for the return. I then called customer service back because I was not able to send the item back yet and wanted to make sure it was okay and also wanted a credit instead of a refund. The rep again explain the details to me updated the necessary info in the system and sent the info via email again. I received notice you have my item back and details on how to use it when ordering. To sum it up great customer service, products and company. I want all my products from you. The only thing I wish is that you didn't need a prescription for some items. Everything looked new unlike in the past my items looked used when I purchased from my provider..I will leave it at that. Thank you so much!..also shipping was great!"

"I just got off the phone with lovely and very helpful and patient Brandy. She was just terrific and help me change some settings on my ResMed machine as I’m having a very difficult time adjusting to using my CPAP machine after trying numerous full face masks, nasal pillows with chinstrap and now SomniFix strips. I hope the new settings will help but if I’m still having issues I’ll certainly call back. Very helpful to have someone like Brandy to call! "

"It was lost in the mail. So I cannot really rate the experience. I did receive a call back cpap.com"

"Brandy made my night. I had purchased a new mask that did not fit right. Unsure as to why or what I would like to do next. I called. I spoke to a woman Brandy. Sometimes I have a hard time understanding the people that I speak to you on the phone for whatever reason she was spectacular knew her stuff. Very patient."

"
Dasha S. provided all I needed in getting my older Pro2 machine pressure adjusted lower. I'm ready to give this another serious try! Not only did we have success, but such a pleasant young lady. Thank you Dasha.
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"I am an RN of 40 years and found Brandy to provide excellent service. She was very informative and a great listener in order to recommend the best product. If I owned a business I would promote her and treat her well. "

"Very friendly and helpful!
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"The. nasal mask gave me blister and mark."

"I am new to CPAP therapy and had lots of questions. Brandy was especially helpful and patient in providing answers to my concerns and even found me a discount to make my purchase more affordable. I am impressed with how knowledgeable Brandy is about the products and I am also impressed with how user friendly the website is."

"I order my CPAP mask, not fully knowing what type or size mask would be most comfortable. It appears to be trial-and-error until you find what works best for me. I contacted customer service and was enlightened with the methods of how to find the best mask That might work for me. She explained that there are many different types of masks, showed me how to find mask sizing, and walked me through how to find the best size for me. It was a delightful and personal experience to work with Brandy. I am grateful to have such a pleasant and personal shopping experience. I would highly recommend calling customer service with any questions you may have regarding your CPAP needs. "