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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.38/5
Customer service:
4.08/5
Return/Replacement policy:
0.00/5

Verified
5/5

2020-08-28

Great merchant

"Always can find what I need, the site has good reference material and came quick and safe."

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Rep reply posted 2020-08-28
A rep from CPAP.com, CPAP.com, has responded:

“That's wonderful! Thank you for sharing your experience with us. Please let us know if there's anything else we can assist you with.”


Verified
5/5

2020-08-27

Quick Service

"Had the equipment I needed and it arrived quickly. "

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Rep reply posted 2020-08-28
A rep from CPAP.com, CPAP.com, has responded:

“Awesome! Thank you for sharing your experience with us! We hope to hear from you again soon.”


Verified
3/5

2020-08-24

Something went wrong

"I signed in to the CPAP website to place my order. For some reason I could not get the website to accept my order (I have done this many times before successfully). "

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Rep reply posted 2020-08-24
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
We're sorry to hear that you experienced some problems with placing your order online. If the problem persists, please let us know so that we may have our technical support team look into this for you.

Also, please keep in mind that we're happy to take your order over the phone by calling 1-800-356-5221, or we can call you if requested via email at: cpap@cpap.com, or you can request a callback through our chat box found on CPAP.com.

Thanks for your feedback and we hope to hear back from you soon!”


5/5

2020-08-22

CPAP Frame issue

"It is great doing business with a company such as cpap.com. They have a great customer service philosophy. My recent issue with a CPAP frame was addressed professionally by Brandy. She was very pleasant and knowledgeable. Thank you Brandy"

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Rep reply posted 2020-08-24
A rep from CPAP.com, CPAP.com, has responded:

“That's wonderful! Thank you for sharing your shopping experience with us. We hope to hear from you again soon!”


Verified
5/5

2020-08-15

Very Helpful!

"I forgot to use my coupon on my lady order, so I contacted customer service. They were professional, friendly and quickly resolved my issue!"

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Rep reply posted 2020-08-18
A rep from CPAP.com, CPAP.com, has responded:

“Hey,
That's wonderful! Thank you for sharing your experience with us. Please let us know if there's anything else we can assist you with.”


5/5

2020-08-14

Great company with Great Service

"Brandy T was very professionally courteous, attentive, and provided excellent service. I've been doing business with cpap.com for several years. Good prices and fast service."

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Rep reply posted 2020-08-17
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
That's wonderful! We're glad to hear that you received great service from Brandy! Please let us know if there's anything else we can assist you with.”


Verified
5/5

2020-08-14

Easy to use

"Everything arrived quickly "

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Rep reply posted 2020-08-17
A rep from CPAP.com, CPAP.com, has responded:

“Hello, thank you for sharing your experience with us! We hope to hear from you again soon.”


Verified
5/5

2020-08-13

Good service

"Got what I needed in reasonable time!
"

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Rep reply posted 2020-08-13
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for sharing your experience with us! We hope to hear from you again soon.”


Verified
5/5

2020-08-12

Great service at a great price!

"Great service at a great price! Keep it up!"

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Rep reply posted 2020-08-12
A rep from CPAP.com, CPAP.com, has responded:

“Hello, thank you for sharing your experience with us! We hope to hear from you again soon.”


5/5

2020-08-12

Brandy T is the best representative I have EVER dealt with in decades on this earth in any business!

"Brandy T is the best representative I have EVER dealt with in decades on this earth in any business! Cpap.com will match and beat everyone prices etc., Brandy T was very professional, honest, caring, and beyond outstanding. Call them and try them for yourself! You will be very happy! "

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Rep reply posted 2020-08-12
A rep from CPAP.com, CPAP.com, has responded:

“Awesome! Thanks for sharing the experience you had with Brandy. We'll be sure to share your kind words with her and we hope to hear from you again soon!”


Verified
5/5

2020-08-05

Great service even during the pandemic

"Ordered with a deadline for my trip to Alaska. Was here when expected."

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Rep reply posted 2020-08-07
A rep from CPAP.com, CPAP.com, has responded:

“Hello, thank we are glad to hear that you received your order in a timely manner. Please let us know if there is anything else we can assist you with.”


5/5

2020-08-05

Great customer service

"This was my first time ordering from cpap.com. I went to the web site and had questions about how to order and then called in as a result. Brandy was exceptionally helpful in walking me through things and was very pleasant to speak with. The order arrived quickly and had everything we needed. Thanks, Brandy!"

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Rep reply posted 2020-08-07
A rep from CPAP.com, CPAP.com, has responded:

“Hi, welcome to the CPAP.com Family! We're certain Brandy, would say you're most welcome! Thank you for sharing your experience with us and we hope to hear from you again soon.”


Verified
5/5

2020-08-03

The Best deal!

"The entire transaction was profesfionally done -- from purchase of product to shipping of product. Customer service was courteous, patient, and very knowledgeable "

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Rep reply posted 2020-08-04
A rep from CPAP.com, CPAP.com, has responded:

“That's terrific! Thanks for sharing your experience with us! Please let us know if there's anything else we can assist you with.”


5/5

2020-07-29

How to select a CPAP Travel machine.

"CPAP.com has the expertise in providing the necessary details between for selecting the right machine. I narrowed my selection to 3 travel machines. Anita provided the additional details and all aspects of each of the 3 machines. At the end of my phone call I placed the order for the Resmed AirMini Travel CPAP. Not like buying a new car, Anita is amazing! She's knows the CPAP product inside out, and she also mentioned a bundled discount with additional savings. I needed my new Resmed AirMini for a trip. No problem, Anita arranged next day delivery. Remember ask for Anita. (and no I don't know her) :-)"

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Rep reply posted 2020-07-31
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for letting us know that Anita, provided you with the level of service you deserve! We'll be sure to share your kind words with her and please let us know if there is anything else we can assist you with.”


5/5

2020-07-27

BINGO!

"I am new to the CPAP world. Brandy T was phenomenal in helping me make very important decisions!! Thanks, Brandy!"

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Rep reply posted 2020-07-28
A rep from CPAP.com, CPAP.com, has responded:

“Welcome to the CPAP.com family! We're certain Brandy, would say you're most welcome! Please let us know if there is anything else we can assist you with.”