"I accidentally ordered the AirMini with the full face mask. When it arrived I told them of my mistake. They sent me the correct nasal pillow and it arrived within two days."
"Nadira S. provided the most professional and informative customer service I have ever received online. Thank you Nadira!"
“Hello,
We're certain Nadira, would say you're most welcome! Thank you for sharing your experience and we hope to hear from you again soon.”
"My Customer Service person was Brandy T. Brandy was professional, knowledgeable and personable. This was my first time dealing with this company and Brandy was a great representative for them!"
“Hello, thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.”
"Site was easy to use and shipping was great. Part ordered is excellent quality just a little pricey."
“Hello, thank you for sharing your experience with us! We do our best to remain competitive with our pricing. Please consider signing up for our newsletter on cpap.com, so that you may receive notification of any promotional discounts available. Also, if you find a product on a different site less than what we sell it for, please give us a call and we'll do our best to match, or beat their cost!”
"I called Brandy at Cpap.com and told her about the incorrect size that I had ordered. Within minutes she had processed a refund and was getting me a new mask out. It could not have been easier or more professional.
Thanks for great service!"
“Hello,
You're most welcome! Thank you for sharing your experience with us. We hope to hear from you again soon.”
"Brandy was an excellent guide & helped me determine what I needed to complete my order.
She made it easy-peasy."
“Hello,
Thank you for letting us know Brandy, provided you with great service. Please let us know if there is anything else we can assist you with.”
"Very pleased, very helpful people.
Will continue to purchase from CPAP.COM"
“Hi B. Williams,
That's wonderful! Thank you for being a valued customer and we look forward to hearing from you again soon.”
"great and fast service and great prices"
“Hi Lorenzo,
Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.”
"I purchased this unit for my boss and I know she has been very pleased with it. I cannot provide much more information since I am not the one using the machine. I know she said she likes the bubbling brook sounds the best. Thanks!"
“Hello,
That's great! We're glad to hear that your boss is happy with the purchase. Please let us know if there is anything else we can assist you with.”
"Great experience! Crystal and Brandy were very professional and helpful. Obtaining my new apap machine was straightforward and painless."
“Hello,
Thank you for letting us know that you received excellent service! Please let us know if there is anything else we can assist you with.”
"Hassle-free and soooo easy to work with this company. My local medical supplier gets everything all screwed up. CPAP.com rocks!"
“Hello,
That's wonderful! Thank you for sharing your experience with us. We hope to hear from you again soon!”
"All well order sent correctly, wish I could receive a little better price on products as I buy from you directly THANKS "
“Hello, thank you for letting us know that all went well with your order. CPAP.com, is a cash based company, so we make every effort to keep our prices low as possible.
If you haven't signed up for our newsletter, on cpap.com, please do so as we often offer discount promotions which are communicated through our newsletter. Also, if you find a product on a different website, at a lower price than we offer, please let us know. We aren't able to price match with all companies such as eBay and Amazon, but most other companies, we can.
We hope to hear from you again soon!”
"They took care what I needed to get the materials to me"
“Hey,
That's great! Please let us know if there is anything else we can assist with.”
"Very Impressed! My order was quickly filled and exactly as I expected. I am just feeling foolish that it took me so long to order my new mask when it was so easy. I will order again."
“Hello and welcome to the CPAP.com family! We are glad to hear that you received your order in a timely manner. Please let us know if there is anything else we can assist you with.”
"They helped me with the approval process of my doctor. Delivery was very timely"
“Hello,
Thank you for sharing your experience with us! Please let us know if there is anything else we can assist you with.”
A rep from CPAP.com, CPAP.com, has responded:
“Hello, that's great! CPAP.com, is always happy to honor our 30 day free returns on masks! Please let us know if there is anything else we can assist you with.”