"Very pleased with quality, price, service. If you need any kind of case mod, don't hesitate and go to www.case-mod.com. You will be satisfied."
"I have made man mistakes and this is one of them. Case-Mod has been very professional in dealing with any problems a customer has and for that I give them an A+. I apologize. I will not go anywhere else for any PC modification purchases in the future. The prices are great and the service is excellent. Thank you again for great service."
"My first order from this company. Very impressed! Low prices and good shipping rates combined with speedy shipping make this a quality company to deal with!!
I will be back!"
"i love their products, they always have the latest gadigest for my computer, and at a very log price. Their service are great, all my questions came back the next day. My orders came in quick too.
Glad doing business with them."
"Was a big pleasure dealing with them. Had a problem with one of the Cold Cathods I bought from them, and I had a replacement in two days!"
"Not the worst I've delt with, but not the best either, as far as shipping is concerned. One of my components was backordered, which I received a day lated. They never notified me ahead of time that it would be backordered. Some of my components in my order (a 80mm chrome fan and some blue LEDs) were missing from the order. They just sent those out today. Their customer service is great though. responded to my email within a few hours. They would save a lot on their shipping costs if they sent everything in one box, I'm waiting on the third package containing parts of my order. Items were packaged well, but I hate those styrofoam peanuts :) . All in all, they made an honest mistake in my order but they did a good job taking care of it. After a reasonable $5.34 shipping cost, they've had to send me three packages. Case-mod is a reliable and friendly dealer, and fortunately I wasn't in too much of a hurry to get my order. I finished my ReplayTV window mod with CCFL lights and it looks awesome. Case-mod.com isn't a fly-by-night but they're not perfect either. all-in-all I'd probably buy from them again, but I'd hope they do better getting everything right and on my doorstep in one box next time. "
"Great prices. seem to be very responsive. I placed an order and hours later I noticed I had forgotten a part. I emailed them and they added the part and probably saved my $5.00 in shipping charges.
great store. "
"I got my stuff in two days. I made a mistake and emailed case-mod and they took care of it :-).
This was my second purchase and will buy again..."
"Bought a case, fan speed controller, and four fans from these guys. Products were as promised and promptly delivered. Will order from them again."
"great stuff, great prices. only gripe was it took 2 days to process. Came to me in exactly one week, because Airborne is slow. I will probably continue to shop with them for accessories and stuff,"
"Great shop, Very fast shipping. They have rare items that you can't find anywhere else on the internet. Nice website, overall its one for the best shops online."
"This company i ordered from mailed the wrong product to my house and did not appolgize for there error. then i asked if when they got the product back, if they could mail me back the right product back though next day air so i will have it back as soon as i can. They replyed no. they will send it out ground mail,making me wait an eternity for my actual product to get to me.
I will never do business with this company again.
"
"Great e-tailer. I purchased a large order including case, power supply, 4 fans, 2 cold cathodes, rounded cables, leds and various cables. i recieved the items, with one small problem... my case was damaged in shipping. i sent an email, with pictures attached, and they went out of thier way to accomodate me. they got me a new front panel (only part damaged) and sent it to me at NO additional charge, not even for shipping. they kept in contact with me as they were going through the process of ordering a front panel for me, and shipping it to me, saving me from having to call them. "
"excellent prices, they are the lowest i've found for a lot of case modding products. the only problem with this their shipping carier, airbourne. the tracking system needs a lot of work. it showed my package right away from each step to the warehouse, and then nothing beyond that until a few hours before it arrived. (the warehouse was across the country from me)"
"These guys are great!! I ordered a slk 800 heatsink and they called me back the next day to tell me that it was out of stock. I wasn't too happy about that of course, but the rep cross-sold me the slk 900 (better heatsink) for 40 bux!!!!!!!!!woot wooo!! What a deal. The rep was also very knowledgable and curtious. Now the only gripe I have with Case-Mod is shipping....it is cheap....but...they use airborne (thats why its cheap) AIRBORNE sucks!! I ordered my purchase on tuesday and now it was delayed 'till monday!! WTF!! And this is a same state delivery, sheesh. I can understand Case-mod is still a growing company and shippers can be expensive but hopefully when this company gets bigger they'll get a more reliable shipper, like FEDEX. Overall great company!!! GJ CASE-MOD! "