"If they will offer a free case with purchase then they should stand by their word! My girls where given an amazon tablet for Christmas and like most I have waited weeks after ordering with no insight on the location of my covers! I could have just went elsewhere! Not to mention the price for the covers! I wouldnt have paid $30 out of pocket! The kid designs are not the best options! "

"I purchased the Amazon tablet on QVC. Ordered my Fire HD Tablet Case on December 14th. Received a confirmation. Was told it would take about a week. No emails or case from them. I've emailed again, again and again. I have yet to receive any communication as as of January 17th. I will now follow up through QVC."

"So i am finding that The experience is universal I ordered my case also in December it is now January and I have not heard anything about the case I wound up having to purchase one from Amazon very dissatisfied I will be contacting QVC and letting them know to avoid doing business I would have rather taken an Amazon voucher to purchase a case rather than going through this company"

"Received email 12/27 saying my order has left the building. Today is 1/17/18, no case. We ordered two thru QVC (husband and myself). What the heck. Bad Bad Bad."

"Ordered Fire Tablets from QVC which came with 3 free Caseable vouchers in November 2017. I accidentally forgot to "apply" the free voucher code which caused one to be sent with charges. I emailed for a resolution and can't seem to get anywhere. This is the latest email reply after numerous ones: Hi Joey, we are still checking what to do with it and will check back later. Thank you for your patience, Best regards, Patrizio

All this "checking" and delay to simply reply "Attached is your return shipping label. We'll process your return/refund once we receive the item". QVC made a bad call dealing with them. Also, the covers are starting to fade as well. It's only been since December 25th. I hope the company can turn their act around quickly or they'll go out of business. "

"I placed my order on 12/8/17 and have not received my order nor any correspondence in regards to my order. I emailed customer service on 12/31/17 and 1/4/18 and still nothing. I ordered because the case came along with my QVC order for my Fire HD-10. I hope that QVC is getting feedback from their customers and they stop using this company. Very Disappointed!"

"Ordered case for my Amazon fire on 12/28 with delivery expected 1/3/18. 1/8/18 I had not received it. Contacted and they said they sent my order to their German production plant and it would take 5 more days. Today is 1/16 and I still do not have it. Someone from Germany said to give them 5-10 more days. This is RIDICULOUS!
I just want $ so I can go buy my own case now. Caseable vouchers can with my kindles which I purchased from home shopping network."

"Ordered the Kindle 10 rom QVC. Ordered the cover on 12-30-17. On the caseable website says 3 to5 business day to receive cover. I emailed them 3 times before a response. They said with high demands I have to wait another 3+ weeks for me case. Are you kidding me..... What kind of crappy company is this anyway. FRAUD that's what kind of company. Amazon & QVC need to know what kind of fraud company they are promoting."

"I ordered two Amazon fire 2017 from qvc. I was to receive a free case for each. Once case did come,a few days after Christmas. This was for my grand daughter. I order the second case for my grandson, her twin brother, and never received the order. My grandson asks every time I see him, where is my case?. I can not get in touch with caseable to check on my second order. Whey don't they have a customer care phone number. All the bad reviews I have read, get : contact customer service, and no number for personal contact. I will be sending QVC a complaint on your lack of service. I never received an e-mail to confirm my order and since I do not have my invoice number now, can not track by my name, address or phone number????? Thanks caseable!"

"I guess I'm not the only one experiencing "where the heck is my caseable". I ordered mine on 12/25 and its 1/14 and still nothing. I have never had any trouble with any product from qvc except this one. I hope qvc stops associating with this company after seeing all these bad reviews. "

"I won this Amazon Fire 7 and was suppose to get a free case, which I ordered on Dec. 25, 2017. It is Jan. 13, 2018 and I still have not received the case. I tried to go online and find a way of contacting the company to no avail!! "

"ordered custom case for my wife for Christmas on dec 7 and now its jan 12 still no case. Sent emails and got computer response. buyer beware!!"

"And so many other reviewers have written about this company is a big scam. You can't get a hold of them. You don't get your case. They are complete fraud as far as I'm concerned . I have had to go through the ordering process twice and wait now 6 weeks and still no product. If you got a fire 10 tablet from QVC as I did, call them and tell them your experience. They need to know when this sort of thing happens to their customers. I think they will be very upset when they find so many people calling him about this!"

"Amazon Fire 10 deal from QVC. My experience with Caseable was somewhat better than others. I did receive a cover but the design is already wearing off. It's like they forgot to put a seal over the design after applying to the base."

"I ordered a case the day after Christmas and it’s been 17 days and have not heard anything about if it has shipped or anything. I’ve even emailed them and have not heard from them. "