"Super simple process. Hoping to love the product! "
"When my order was processed in PayPal it was 2 times what the amount was on the check out screen. "
"Everyone is super helpful and kind "
"It was easy to order and I even got a 10% discount code "
"super easy, pretty dresses, option to make payments"
"I had a wonderful experience with Cocomelody. I loved one of the Cocomelody bridesmaid dresses but was hesitating since the dress was sleeveless. I talked to one of the stylists and they were open to adding custom sleeves to the dress based on a photo I selected. I talked to several stylists and even though I had made some mistakes while measuring, they double checked with me (thank you!!) and dress ended up fitting perfectly! The dress arrived earlier than expected and the end result was beautiful! I can't wait to wear it to the wedding."
"My coupon from the spin to win wasnt working and Laurene advised that once the coupon is applied and a transaction isnt completed, the code cannot be used again. She provided me with a new one and this also saved me more money than originally anticipated. Thanks Laurene"
"Excellent!! Thank you for the attention to detail "
"Cocomelody is an awesome place with very helpful people and their website is user friendly and easy to use."
"appreciate that instructions read not to order your dress size and to measure"
"Great selection for unique brides"
"Great! Got to try first and then bought it with an amazing discount "
"easy and simple to use. happy with the site so far"
"Everything was wonderful except for the delivery took way longer than expected. Box of as really beat up but dress was in mint condition. "
"Coco has been so helpful every step of the way along with answering my many questions about each dress!"
A rep from Cocomelody.com, CocoMelody, has responded:
“Hi Mia,
Thank you for your feedback, it means a lot to us. Your satisfaction really means a million to us.
As I checked it is because you might click reorder for 2x, that is why the quantity of your dress became 3. We highly suggest to our customers if they click re-order, please also check the quantity of the item and click update before you proceed to checkout to avoid this kind of issue. We will also work harder on this to be user-friendly and reported this to our IT department. In case you encountered this kind of issue again while ordering on our website. Please do chat with us or email us at service@cocomelody.com as soon as possible so we can guide you.
Feel free to reach out if you have any concerns. We are always here to help! Have a good day!”