"My purchase was easy online and Coleman Furniture was the only store that carried the item that I needed."

"I am one of the unlucky customers whose furniture arrived damaged, cracked marble top, etc. Coleman was wonderful about making it right. I really appreciate that I was able to get a customer service agent on the phone easily, and once we came up with a plan to make it right, they checked in with me by email to make sure everything happened according to plan and that I was happy. I know... kind of like encountering a unicorn these days!"

"Although the item was delayed two weeks beyond when initially scheduled; Joe was instrumental in salvaging a pleasant transaction. Very Knowledgeable & Empathetic to my situation. Hopefully for the sake of future customers; all Coleman Reps have similar attributes. Aloha!"

"Long story short, after accepting a piece of furniture we discovered a flaw that affected the item. Because of the size of the piece and nature of the required repair (weld) we had concerns. The customer service team was very helpful in working with the manufacturer to secure a credit for the repair. It was handled quickly and everything was very clear. We can’t say how much we appreciate the excellent customer service. This company won’t let you down!"

"I was sent a damaged headboard, everything else was fine, the damaged piece was replaced in a timely manner"

"Just placed the order and it was very quick and easy."

"I received my couch from Coleman’s Furniture in February after canceling my initial order from a different company. My coach was delivered and done as expected. Fast forward a few months, I accidentally burned my couch and wanted to go through warranty … manufacturing company, denied the request, however without any back and forth, Gabby the customer service rep immediately proposed a solution, and I am expected to receive my replacement cushions soon. Gabby, was responsive, understanding and did her job! It’s service as such that has me coming back and ordering! Thank you! "

"Great selection, free delivery and set up. Website and chat service answered all of my questions very quickly. "

"Everything thing about my experience has been exceptional. First, I got the best prices on the pieces I choose. Second, my house is under construction and they worked with me to set a delivery timeframe that aligned with our expected move-in date. When that slipped they made it easy to postpone delivery. Definitely buy from this company, they are first rate."

"Coleman had really great prices. Although shipping wasn’t the quickest and you weren’t the lowest prices, you were the best Over all deal. And your website was easy to navigate. "

"Coleman’s 1st delivery team failed to get my furniture inside my home. Initially I was disappointed then later very upset as Coleman’s return policies are outrageous! But having taken prior measurements I knew my sectional sofa would fit & requested my furniture to be redelivered & had a Couch Doctor come just in case to dismantle the furniture if it didn’t fit. #Couch Doctors aren’t cheap & this one drove out-of-state to my home. The 2nd delivery team/crew managed to get the bigger of the two sectionals into my home with no trouble. "

"I was skeptical at first since Coleman is an online furniture store, but the head my dream couch and it was even $500 cheaper then the original store. Everything was spectacular, smooth. Communication was through and consistent. There was even an issue with the ottoman that they notices in their quality check and called me to tell me they were sending it back because it didn't meet their standards.
Now 9 months after I received my furniture, there is a small rip on the cushion. Once again I contacted Coleman and they took care of EVERY STEP.

I hope they stay in business for years to come, because I will be making many more purchases."

"Salve was a tremendous help with my questions. Salve took the extra step of giving her cell phone number to send the pictures of what I needed answered. Thanks to her help and patience; I was able to have a clear understanding to my questions. Thanks Salve."

"Customer service readily met my expectations "

"Gabby was extremely patient through the process of replacing my pillows. She was very professional and helpful. Thank you"