"I ordered the Modern Farmhouse bedroom set in light gray. It is beautiful! Solid wood and looks much nicer in person. Pictures on website does not do this beauty justice! Great quality workmanship.

There was damage to 1 of the draws upon delivery. Customer service worked with me and kept me updated weekly until the issue was resolved.

I highly recommend this company. Excellent customer service."

"Easy approval with quick delivery "

"I had several products that had damage on them. Working with customer service they set up replacement parts. It took a little time to get the parts due to availability and over sea shipping, but in the end they were able to get me all of my requested parts."

"Unfortunately, the item I ordered had, apparently, been discontinued by the manufacturer and they had not updated Coleman on the product change as of the time I purchased it. I was sent a similar, but different item from the manufacturer, which also arrived damaged. The good news is that the customer service associates from Coleman were great, communicated clearly and efficiently with me about the issue and helped me get the item returned for a full refund with relatively little difficulty. Not sure if I will be buying furniture online again too soon, but highly recommend the customer service staff at Coleman."

"It was great shopping from Coleman Furniture. I love my new bed. And although they forgot to send the USB charger that comes included, they were very fast in resolving the issue. :D"

"Very easy shopping and great selection"

"Appreciated the customer service I received regarding a damaged leg to a stool I had purchased. Representative was very polite and quick to respond to my emails. Made me feel confident in Coleman Furniture"

"Looking for “cloud couches” that were reasonably priced
With good reviews"

"Found out about an issue with my dresser after delivery. Nothing I did, but was delivered as such. Connected with Coleman’s customer service since I purchased a warranty and they took care of me quickly without a hassle. I’m sure this was managed under the manufacturer’s warranty since it’s only been a few months and if that’s the case, the vendor took care of me with no hassle. Thank you so much! ❤️"

"The website was very easy to navigate, description was very clear in understanding information about the chairs . I’ve been looking for these chairs for months happy I finally found them. "

"We purchased a curved bench for additional seating around our round dining room table. The bench was delivered ahead of schedule, package in good condition. When we were in the process of putting it together we found one of the legs was missing the notched opening that the crossbar needed to fit into. We notified customer service, they requested pictures which we sent and they immediately contacted the manufacturer to order a replacement leg. We received weekly updates on the ETA of the replacement. Due to shipping delays went on for over two months. Coleman Furniture representative Crya, kept in constant communication but was not able to expedite the replacement leg. After the last delay notification she emailed to let us know that a new bench had been shipped.

Coleman Furniture and our rep, Cyra exceeded our expectations and I highly recommend anyone looking for furniture to look at their site. We will definitely be purchasing from them in the future."

"This online furniture is the BEST there is…Impressive customer service as well as the delivery service company."

"They are very clear what your getting. Customer service was great answering all my questions before purchasing. They weren't pushy at all. I highly recommend purchasing the guardian for your purchase its worth every penny! Mine cost 129.00 with my purchase of $3,000. Will fix anything for 5 years anyone with pets and kids will know that extra $129 is worth it. Cant wait to receive my new couch!"

"I was very pleased with the ease of ordering, the delivery process and the final product (a beautiful reclining sofa). I would not not hesitate to recommend this company to anyone."

"We had a great experience with Coleman Furniture. The set was delivered within 3 weeks of ordering and the delivery team was fast and removed our old set to the curb. We had a small issue with a black smudge on top of the ottoman, but it was handled promptly and to our satisfaction by the associate, Joe Nino, who kept in contact with us the entire time and offered various solutions to try to remove the stain or replace the cover. We love our new furniture so much and I hope to not have to find out how well stains remove beyond that smudge that we've gotten to lighten, but it seems super easy to clean and keep new-looking. With kids, you find out pretty quickly how well the furniture can take a beating. I would not hesitate to order from Coleman/Ashley Furniture again. It was an easy experience and I'm happy with my new sofa, loveseat, chair, and ottoman. They are so pretty, classy, and, best of all, new. "