"Hi folks.

I just now received my Garmin nuvi 760 GPS. I ordered it from Compuplus.com using the Ebillme payment option. Now Ebillme facility gives USD 25 rebate which i have to yet fill it and send it across. I write here to tell that Ebillme was very slow in their response. the money got credited on 7th July to them. They tried calling me on 8th July and verifying my identity, which was fine with me as the billing address was different than the shipping address. The guy at Ebillme had for some reasons a wrong SSN no. for me. I dunno how. so he could never establish my identity. a workaround he mentioned was that i fax him my driver license which i did. No phone call from him for the next hour, so i called him. He says he is busy and will call me back, which was fine by me. Also he said he hasnt recd the fax for my license so i decided to fax him again. I faxed my license and awaited his phone call. He did not call back that day. He did not call back the following day. Then I wrote an email to Ebillme with a CC to Compuplus that i need a refund from Ebillme so that i can go and book the GPS using my credit card. The next day i recd email from Compuplus saying that they will ship the GPS to me. Compuplus was very prompt in their services even when i believe Ebillme never gave a confirmation receipt of the money recd. from me. After my email to them, Ebillme sent a confirmation receipt on 10th July that they got the money when in fact the money had got credited to them on 7th July. But i didnt bother as Compuplus was prompt on my order. Compuplus shipped the GPS on Friday 11th and i recd it on Monday 14th July.

I had paid Ebillme thru my Chase account adding them as a Payee. It was a long shot that the person at Ebillme said that impersonation does happen that way. They shud have had their number right as well (my SSN). i checked with Chase and they have a proper SSN no. on their file. So actually i faced an issue with this biller and not the reseller.

I appreciate Compuplus fast and prompt action and am sure going by the prices they have online, i would go and purchase more stuff from them in future. I must say that i might have saved nearly 30 dollars from the other reseller websites. Compuplus is good on their orders.

Cheers."

"Well I was a bit leery after reading some reviews here, but could not pass up the great price. I bought a Microsoft Digital Media 3000 keyboard and this was the best deal I could find on the internet. The order was processed quickly and I received an email confirming my order and it's shipment. Their emails may not be the MOST informative, but they get the job done. The product got here very quickly and I am super satisfied. Great experience with this seller."

"I called to confirm Item was in stock and at advertised price. It was, so I ordered online. My shipping address was different than my billing address. I called to make sure everything was in order. I received my item the very next day!

I have ordered a few times from Com-U-Plus and I am very satisfied."

"I shopped all over for the Elgato EyeTV 250 plus. Comp-u-plus had the best price, even with almost $10. shipping.
I placed my order with Google Check-out on a Monday evening and it was in my hands on Thursday morning.

One reason why I took a chance on this site (I was not familiar with them) was because I saw that they answered every complaint about them on Reseller.

I would definitely use them again and recommend them highly.
"

"THIS WAS MY FIRST ORDER FROM COMPUPLUS AND I FOUND THE EXPERIENCE TO BE OUTSTANDING. FROM THEIR CUSTOMER SERVICE TO THEIR SALES STAFF, I RECEIVED EXCEPTIONAL SERVICE.

THEY ARE ON MY NUMBER ONE LIST NOW AND I'M THANKFUL TO FIND AN HONEST AND REPUTABLE COMPANY AT LAST."

"Quite impressed. Ordered Garmin nuvi 750. They took 2 days to process the order then promised it would be delivered within 2-4 days. It was delivered in 4 days as advertised. The price was good too! Can't ask them to do anymore than they promised! Well Done guys!"

"The product they're shipping didn't work. Now I have to return it to Sony to get it fixed. This is a brand new SOny HDR SR12 camcorder.

Are they sending me malfunctional product or is SOny product bad?"

"I must say that I too was skeptical of buying from Comp U Plus due to the many dissatisfied reviews I had read.I purchased a Garmin nuvi GPS unit for a lower price than any other online store.I took advantage of the $50 coupon which made it even sweeter.The unit arrived in 3 days and was brand new as advertised.I did have a difficult time getting through to their customer service by phone but email worked just fine.As a bonus,the price dropped $7 the day after I ordered it and they credited the difference without hesitation.I would not hesitate to buy from Comp U Plus again."

"I was reluctant to order from Compuplus because of the many 'dissatisfied' ratings. However, they did respond to most of those as well as resolving complaints with the BBB and I decided to give them a try since their pricing was excellent.
Overall, I was quite satisfied with the handling of my order for a Garmin Nuvi 750 GPS. Other than ignoring my instructions to ship UPS or FedEx, I feel they did a good job.
For those who anticipate buying from this company, I suggest you take advantage of their $50. gift certificate by applying for an AMEX card thru the link on their website. You may have to wait a week for approval before ordering, but do not have to use that card or even activate it. "

"Dissatisfied with their customer service. Upon reporting a problem with the order via email, I received no reply within the 24-48 hr period they state. Upon calling and speaking with a representative, she said she would resolve the problem and then contact me. Two days later I call her back and she forwards me to another incompetent rep. to resolve the problem who cuts me off the line while placing me on hold.
Their shipping policy is only between hrs of 8-5 on weekdays. Everyone works during that time, and to have it shipped to work, you need to contact your credit card company and add another address. Further, they refuse to let the UPS warehouse hold the package if you're not their for delivery and have it sent back to the shipper immediately. Very frustrating.

That being said, they have tried their best to compensate for the difficulties by having it shipped express to me for no charge. I really appreciated their efforts to do that when they didn't have to.

"

"Ordered a Garmin NUVI 760 for $419.99 (best price that I could find from a reputable, HONEST dealer unlike all the other scummy, rip-off places advertising for quite a bit less). Received the unit two days later in CA (on a Saturday!!). Unit is brand new, as advertised, and works perfectly; very happy with the price and the packaging/shipping. Will definitely do business with them again, thanks COMP-U-PLUS!!"

"They sent me the wrong item and I got a full refund according to google the refund is on the way. I got through to them own the phone. Even through I had to contact them to get the shipping refunded. They also sent me a prepaid label to ship it back to them at no cost. Contacted them through google seems to work better, then contacting them through your own email. I wish they would of let me know that is was a substitute it would of saved them shipping charges. My computer can not handle a hard drive about 40gb without modification. "

"I ordered a Garmin Nuvi GPS at 2:43pm on 3/6/2008. I placed a phone order because I wanted to make sure that I'll receive my order by next Tuesday. Placing the order was very easy. The rep was friendly. Less than an hour later, they shipped my order and I received it TODAY (I'm in MA and they're in NY, so it wasn't a long distance, but still... very impressive). I would definitely recommend Comp-U-Plus. "

"DO NOT USE COMPUPLUS, THEY ARE ADVERTISING ITEMS AS "BRAND NEW" AND SHIP YOU USED/REFURBISHED CRAP. **** 2/23/08 Order#1710137 corrected ***** order #1710139 was successfully cancelled since the above order was received as described above ****"

"Absolutely horrible service. I ordered a set of headphones from them on Jan 16th with second day delivery. At the time of the order, it was in stock. I checked the order status and it showed that the headphones were shipped on the 17th, however they did not have a tracking number. I waited til the 22nd to check to see if they had a tracking number or if they were delivered, and sure enough they weren't. I waited til Thursday to call customer service. They weren't sure about my order and said they would call back, which they did not. Friday I tried calling, but it seems like customer service takes half days on fridays since they are opened until 12:30 EST. During this time I also noticed that they charged my CC twice, which I talked to the bank to get taken care of since compuplus didn't seem to be very helpful. Anyway, I called Monday (the 28th) to find out what is with my order. They told me that my headphones were out of stock. Never did I get any email or call that they were OOS before. So I canceled my order. Then they called me back 5 min later saying that they had a few in stock, which I declined to take. Now I'm just hoping that my order gets canceled correctly and I don't get charged in the end. Be very careful with Compuplus. I got burnt by them and won't do business with them again."