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5/5

2003-02-21

"I ordered two WD harddrives and they shipped them out right away. They arrived as advertised and in great condition. I would definitely buy from them again."

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5/5

2003-02-21

"Check this out:

Order for one Antec TrueBlue480W Power Supply with overnight shipping (only $5 more than the 3 day).

Placed order 2/18/2003 @ 8:19AM EST.
Credit card charged 2/18/2003 @ 1:29PM EST.
Order shipped and tracking number available 2/18/03 @ 6:09PM EST.
Received package from UPS delivery person @ 7:00PM on 2/19/03 (my UPS route driver knows I don't arrive back home until 5:30PM)

Perfect shipping, packaging, email contact and product. Power suppply works great and is highly recommended for case modders like me.

It is not possible for me to be happier.

Perfect 10.
"

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Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
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1/5

2003-02-19

"A week has passed since my credit card was billed for my order. The order is for over $500 worth of computer equipment, and it was supposed to arrive by 2nd day delivery. The order hasn't shipped yet!! I called customer service on Friday of last week, and they promised to have the order to me by Tuesday. It's Wednesday now, and the order still hasn't shipped-- and my credit card was billed, as stated above. Fortunately, I can put the amount into dispute with the credit card company. Comp-U-Plus is also ignoring all of my e-mails with my order status questions.
"

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Pricing of products and services
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Overall product shipping and delivery process
N/A
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Being trustworthy
Making decisions on their own
N/A
Being knowledgeable
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Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
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Customer service being knowledgeable
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-02-07

"Very smooth purchase. The seller had great communication, emailed tracking numbers, etc. Our order was shipped and received promptly.

Items were packed well, and received in great condition.

Overall, a very pleasant buying experience.

"

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Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-01-31

"I don't know what the others are talking about. I received my Jukebox FM Recorder faster than I expected through FedEx. I ordered it Tuesday night, it got processed Wednesday, I go it mid-day Friday. So process + 2 day shipping came out to under 3 days total. They're a great site, and I hope to do business with them again. They even said it ships in 1-2 days, and it shipped right away. Their price was great too. After rebates, the item was $212, while the exact same item in stores is $290+."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-01-24

"I was thoroughly impressed! I have to receive my mail through the USPS due to my APO AE address and this company was very good with communication, constant email updates about my order and shipment - which was very fast. I will do business with them in the future, Thanks!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
Customer service making decisions on their own
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-01-22

"excellent service"

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5/5

2003-01-18

"This was purchase of a PDA from this company. I've bought from them before and will certainly do so again. I recommend them for price, service, ease of ordering and generally behaving as a reputable business should. I've recommended them to friends and will continue to do so. I am happy that there is a forum such as Reseller Ratings for positive feed-back. Good merchants deserve recognition and the reward of continued patronage. "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
N/A

5/5

2003-01-18

"Excellent first-time transaction. Shipped next-day, received following day (NY to NJ)! "

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Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

4/5

2003-01-15

"Overall, fairly good. Good website with good products at good prices. Took a long time to ship (over a week and a half), but customer service was very amicable when contacted and they also got it shipped very quickly once I did contact them."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall technical support
Being trustworthy
Being knowledgeable
Being easy to reach
Resolving problems
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-01-08

"Great reseller! Polite to deal with, reasonable camera price and low prices on shipping and extras. I bought a 5-year warranty for $34.95 that other resellers are charging $149 - $199. Coming off a bad experience with another reseller I was wary, but these people are great. Shipped on time. I was expecting UPS ground and received it FedEx 2nd day. They noted on the invoice that the warranty would arrive in 1-2 days and it arrived the following day, again by FedEx. Highly recommended! "

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Overall product shipping and delivery process

5/5

2003-01-04

"Excellent Service, Price and Shipping. Product arrived in great condition as usual. Excellent Company."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

1/5

2003-01-02

"i ordered the TDK 48x\16x\48x usb 2.0 burner from them, everything went good until i got it and it was basically DOA(read a cd only once)when i found out i asked 4 a RMA number i got 1 but i only had 7 days to ruturn it.. 1 day had already went by and i couldnt get it sent off untill monday whcih was like 3 days away... so i called the 800 sales line 2 see if i could get a toll free tech line or if they could put me through.. he was rude and said there was no way.. and he said call TDK and hung up..thats when i emailed them and told them my problem and the phone trouble, they never got back to me.. i just said 4get it,i called TDK and they are sending me a new one in about 7 days never buying from them again"

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5/5

2002-12-21

"I ordered several components including a mother board, cdr, server case, cpu, and printer server. Support was very prompt in pointing out that deliveries can only be made to billing or approved addresses. Within a day after that correction, the order was shipped and I received the order within the two day period. I'm very pleased with the service and delivery and would purchase more from them in the future."

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2/5

2002-12-20

"i ordered a TDK CD-R from these guys who are located in NY. I am in chicago and I also paid $15 for shipping that was supposedly 2nd day fedex. So i figured it would get here really fast. i guessed wrong. its now friday and has been 5 days. but now the tracking site says its here for delivery. so i guess ill get it today, but i would have rather paid ground shipping prices for ground delivery. so i am pretty displeased with this. i guess if i get what i wanted itll be ok, but i feel i got ripped off in shipping costs. *update* now its monday and i still dont have it, 6 business days. oh and they use airborne express which is a crappy carrier. i guess if they would have used fedex or ups it woulda went better. i dont think ill order from these guys again just because they use airex, which blows."

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