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Compubuzz.com

143 reviews
2.59 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
0.00/5
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Return/Replacement policy:
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Verified
4/5

2004-01-27

"Quick and Easy. Ordered a motherboard and a processor and now waiting to recieve them. The process for registration and checking out was very easy and quick."

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4/5

2004-01-25

"Online site was easy to use, Promply emailed me stating they recieved my order and is processing it. Website is nice and clean and doesn't force you to view hundreds of add-ons like some websites do. So far so good. There shipping price is extremely good as well. "

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Verified
1/5

2004-01-25

"DO NOT ORDER FROM THESE PEOPLE THEY WILL RIP YOU OFF. THEY SEND DEAD MERCHANDISE THEN DO NOT HONOR RMA OR WARRANTY. THEY DO NOT COMMUNICATE AT ALL DURING PROCESS. I will be filing criminal charges against this company January 27, 2004 if they haven't at least sent my replaced merchandise or contacted me about the status of my RMA that was submitted to the January 6, 2004 and they received merchandise back January 16, 2004. This is a rediculous excuse of a company."

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Ease of checking delivery status
Delivering products on-time
Delivering products damage free
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Ease of ordering online
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4/5

2004-01-23

"easy to shop online. no going in circles with the menus. It would be nice if you didn't have to uncheck the other motherboard options. That could be kind of misleading.
thanks alot
"

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Verified
1/5

2004-01-20

"I bought a PCChip mb with an AMD XP 2000+ processor as a combo. After installing the mb with the processor I could not get it to post. I did all troubleshooting on my own and once I couldn't get it to work I then tried to get in contact with them. They did not respond so after 2 weeks I called PCChip directly and they gave me the information I requested and now the mb works. But it will not work with the processor that I bought from them. As stated before I PAID for an AMD 2000+ but they sent me a 1900+ and they will not replace it. I will never order anything from them because they are not a business company but a money pit. "

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4/5

2004-01-20

"Good page layout. It added extra stuff that they suggest that you buy, but it was no biggie, it was easy enough to remove."

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5/5

2004-01-19

"Good, i will order again. I had good experience on ordering and did have hidden charge."

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4/5

2004-01-16

"Good prices, easy checkout. All shipping and other charges given up front and not hidden!!"

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Verified
5/5

2004-01-14

"Pleasure doing business. Reliable, quality products and service."

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Delivering products damage free
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4/5

2004-01-14

"Should include a shipping address section which can be different than a billing address. Also, the motherboards being setup in a way that they should up even if they are unavailable is confusing. Thanks"

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5/5

2004-01-13

"Very easy to place the order. Prices and shipping options are great."

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1/5

2004-01-13

"Ordered a motherboard and cpu, hoping to have it shipped same day. Since they could not accomodate this, I called their 800 number to cancel the order. After receiving a busy signal for 15 minutes, I finally reached a rep. I let them know that I would like to cancel the order, and they responded that they would take care of it, and hung up without another word. I called back to get a confirmation number for the cancellation, and was told (quite rudely), that my order was cancelled, and that the only confirmation number would be the order number. If this is the way they treat new customers, I wouldn't suggest anyone use them."

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5/5

2004-01-07

"The site layout is nice, products were easy to find, prices were GREAT, and ordering was very fast and easy. That's all for now, I'll update when I receive my order."

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4/5

2004-01-07

"Very professional, well done ! Prices were very competetive, service above normal and well thought out web site. A++ "

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Verified
4/5

2004-01-06

"I ordered an Athlon XP 2200+ from them. I got it and popped it into my soyo Dragon motherboard. Machine woudl not POST. So, thinking that mobo was bad, I ordered a new motherboard.
Same problem. Sent the CPU back to compubuzz.
They received it on 12/5 and I didn't hear back from them. I posted another tech request on their website (seems to be the only way to get a hold of them). They claim the CPU runs fine (I tried it in two mobos, a PCI and AGP video card, two different sticks of RAM.
So, they asked what I wanted to do with it and I replied back the same day telling them to send it back to me.
I have not heard back from them since then and still don't have my CPU.

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being easy to reach
Making decisions on their own
Resolving problems
N/A
Being knowledgeable
Being trustworthy
N/A
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability