"I hve been ordering electronics and computers from the Geeks since they started in business. I have never had a problem with their service or warrantee work. They are professional in every way.
Bill Saraceno"
"A+ seller... they processed my order quickly, packaged it well, and shipped it quickly. All items were exactly as described on receipt. I'll definitely be buying from them again in the future.
Thank you, Computer Geeks.com!"
"I have ordered several items from Geeks.com. I have also recommended them to relatives (wouldn't do that if I weren't confident about the company). So far every order has either worked as advertised, replaced when defective or my money refunded upon return. I have never had a problem with their customer service and routinely complement them because of the excellent track record I have with them.
I wish I could say the same about everyone of the online vendors I have used but sadly that isn't the case.
Geeks.com will continue to get my business."
"Geeks has been a favorite place to shop online for years. They have a well layed out website. There custumer service has been very helpful when I needed themand resolved any issue I might have had. Prices are very reasonable and have found pretty much everything I've ever needed.
Very Pleased
jeff hofstra"
"This the first time I ordered from Computer Geeks.com. I recieved the order within a few days,I am using the product now and I am very happy."
"I search the internet for the products I needed and after lots of research I found that GEEKS.com had the best price and most importantly the best desriptions of the products I was searching for. We all know the certain specifics are a need to know when dealing with computers. So far my products work breat with no troubles. I will definatly be shoping with GEEKS.com again."
"DISHONEST! Total LET-DOWN!. Ordered NEW HDD's, was sent refurbished HDD's. Rep was combative on the phone and snidely asked if the ad specified "NEW." I replied, a person should not assume USED or REFURBISHED if items aren't being sold as such. Extremely disappointed that I've not rec'd email with return information as was promised on Mar 9th. Very deceitful! Sadly they didn't care!
DISHONEST! Total LET-DOWN!. Ordered NEW HDD's, was sent refurbished HDD's. Rep was combative on the phone and snidely asked if the ad specified "NEW." I replied, a person should not assume USED or REFURBISHED if items aren't being sold as such. Extremely disappointed that I've not rec'd email with return information as was promised on Mar 9th. Very deceitful! Sadly they didn't care!
When placing an order online, a custumer must have complete confidence that the seller is dislosing all pertinent information that relates to the sale, specifically the condition of the item or product. 33% of the order was DOA. Upon closer inspection all drives contain text labeled "Certified Repaired HDD". I have never...nor would I ever KNOWINGLY purchase a refurbished HDD. "Certified Repaired HDD" stands for ALREADY FAILED ONCE. Data storage is far too important to place into an inferior product.
The thing that bothers me most is the lack of any genuine customer service or attention to this matter. Lack of and action from Computer Geeks www.geeks.com has compelled me to take necessary action to alert others to a potential breach of online trust that must be honored to ensure safe and satisfactory online purchasing.
Based upon the most recent feedback ratings available online, Computer Geeks is failing customers at an unsatisfactory rate. With a lifetime negative rating of 5%, a 1 year negative rating of 5%, the past 90 days 4% and the most recent 30 days being 5%, it's pretty obvious that Computer Geeks is not actively attempting to amicably resolve customer issues.
My computer related purchases, albeit small by comparison to major companies, still ends up being several thousand per year. This is the first time an online company has failed to provide a working product and customer service. The absolute indifference is most appalling."
"I have shopped at Computer Geeks for years now and have always had great service. Shipping is always fast and the prices are better than average. I received an item DOA once, and got through to their customer service right away and was sent a replacement item without any hassle. I will continue to look to Computer Geeks for future purchases."
"Didn't go smooth but I got my items in the end and I am very pleased with them"
"It took 6 days to get my package via fed ex ground, prices are fair and my reference point, first time buy, not my last time, I will be back."
"The USB drive shipped fairly quickly and worked with no problems straight out of the box."
"Very prompt delivery. Ordered 32" LCD Emprex with which I am very pleased with. I would recommend."
"Great company with super deals on ocassion.
Not a bad company at all. "
"shipping is prompt and reasonably priced. Product selection continues to be useful and unique. Good deals available for refurb and new items."
"Good servic, fast shipping. All the ordered items are as described. Geeks is a good company to do business with. "